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Hampton Inn & Suites Cleveland-Mentor

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Traveler (42)
Room & Suite (20)
Dining (4)
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Overview
  • Excellent65%
  • Very good22%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“front desk”(39 reviews)
“newer hotel”(6 reviews)
“business center”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Cleveland-Mentor
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Cleveland-Mentor
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (380)
There are newer reviews for Hampton Inn & Suites Cleveland-Mentor
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LanguageEnglish
237
85
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11
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All reviewsfront desknewer hotelbusiness centerroom was cleancomfortable staywithin walking distancecomplimentary breakfastrecommend this hotelexcellent staynice hotelsafe areaup to datewould definitely stay here againwafflessam's clubbreakfast areahotel staff
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11 - 15 of 378 reviews
Reviewed March 31, 2018

4th time staying at this hotel. Expected standards met. Location is convenient to the highway without highway noise. Breakfast had nice seating area and good selection. Pleased and would stay again if another business trip occurs in this area.More

Review collected in partnership with Hampton
1  Thank pwilliams94
Response from Tiffany H, Night Auditor at Hampton Inn & Suites Cleveland-MentorResponded April 2, 2018

Dear Mr. Williams, Thank you for your feedback;We're glad to have been able to make your stay a pleasant one, and would like to make sure you know how much we appreciate the time you took to let us know about how your stay went!...More

Reviewed March 22, 2018

We spent a few days in Mentor ohio for an engineering conference. Overall stay wasn't bad, the fitness room was too small to do anything in, and the beds were extremely uncomfortable, but all the rest of the amenities were great.More

Review collected in partnership with Hampton
Thank bschroeter11
Response from Tiffany H, Night Auditor at Hampton Inn & Suites Cleveland-MentorResponded March 23, 2018

Dear Mr. Schroeter, Thank you for your feedback, we do our best to create a warm atmosphere for our guests, and as such strive to make our guests our number one priority. We apologize your experience didn't meet that standard but I assure you that...More

Reviewed February 4, 2018 via mobile

If you want to experience what a Hampton Inn should be, this is it. Great room, great breakfast and great people. What more do you want? We were in town for a family funeral and didn't need any hassles. This place was perfect.

Thank HJD435
Reviewed January 24, 2018

Excellent place for families! Customer service was A+ We appreciated the access if the business center to send some emails before the family woke. There was an office accessories kit with tape, stapler, etc. that was very useful!

Review collected in partnership with Hampton
Thank markwithmiller
Reviewed January 17, 2018

The king bed was great, but in a nearly empty hotel they put neighbors in the next room who were very loud. Why?! Breakfast was worse than usual, neglected by staff and dried out. Rolls were stale, and the sausage links were undercooked. Paid for...More

Review collected in partnership with Hampton
Thank pschreck
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$150 - $212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$150 - $212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (42)
Room & Suite (20)
Dining (4)
Business Center & Event Rooms (1)
Questions & Answers
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sandie77
April 26, 2016|
Answer
Response from Imissthesun | Reviewed this property |
A good half hour at least depends on traffic. The hotel is right by the highway but it's still bit of a drive
0
Votes
Room Tips
"Quiet floors, Great Views! very accommodating staff!!"
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"We look for corner rooms away from the elevators."
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"4th floor, ask for Tiffany if you're a frequent traveller ! Will share pictures the next time that..."
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"Can't say - our room was perfect!"
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