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Hampton Inn & Suites Cleveland-Mentor

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Hampton Inn & Suites Cleveland-Mentor
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306 Reviews from our TripAdvisor Community

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Showing 304: English reviews
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Conneautville
Reviewed 1 week ago

We had two rooms. One room had ants that ate our anniversary cake and the television did not work. The other room had nails sticking out of the floor that scraped my husband's foot. We gave the front desk two nails upon check out and shared this experience. We were told that upon our next visit we would be given...

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Helpful?
Thank Brenda M
Carolina, Puerto Rico
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

Wow, I just love this place from the great check in people, to the electrical outlets, to the cleanliness associated with the rooms to a new, fresh, tremendous smell in the rooms. I noticed the smell instantly.... it was such a clean and fresh odor!!!! I loved it and thought this is the first thing I'm going to write about...

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Helpful?
Thank gary c
About Hotel's Favorite Review
Mentor, United States
Reviewed 1 week ago

This is the best hotel for a night away! The whirlpool tub is amazing. The rooms are spacious and clean. The hotel is quiet. The cleaning staff is awesome. The rooms are always immaculate! The staff and owners are wonderful. Very helpful and so friendly.

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Helpful?
Thank monicaz940
Morristown, Tennessee
Reviewed 3 weeks ago

Nice as always, location was in GPS but not well marked, great coffee on arrival. Dang guys 200 min. This would be a negative score if it had a rating you may review this and have the gabby programmer re do like 100 instead gosh.

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Thank Jack A
Ann Arbor, Michigan
Reviewed 4 weeks ago

The staff at the Hampton Inn and Suites was extremely friendly and helpful throughout our stay. Our room was very clean and comfortable. The breakfast offerings were good, and we liked that the coffee/tea bar was available throughout the day. If we are in the area again, we would return to this hotel.

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Thank Dana B
Wheaton, Illinois
Reviewed 4 weeks ago

The staff went out of their way to help with accommodations and make my stay comfortable. They were very full but everyone was very efficient with checkin I Would highly recommend this hotel. It was very clean and the breakfast staff was very friendly.

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Thank smith6881
Jupiter, United States
Reviewed 4 weeks ago

We stayed at the Mentor, OH Hampton Inns & Suites for an NCAA swim meet in nearby Geneva, OH. The rooms were the cleanest we've stayed in in recent memory, including the bathrooms. The staff and management treated us like family; always pleasant and helpful. The free breakfast was hot, tasty and plentiful. The George Washington University Swim Team can...

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Thank E239UOalexc
Katy, United States
Reviewed February 15, 2017

The hotel an average hotel .Certainly Room for improvement. Ventilation system made it hard to sleep . Staff was friendly. Check in and check out was easy . Internet was good .Breakfast was fine . I would visit there again .

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Thank M7844LOmichaelk
Columbus, United States
Reviewed February 15, 2017

The walls at this Hampton Inn have no soundproof qualities what so ever. I laid awake wondering why they even built these walls when a simple curtain would have provided the same privacy and noise level. We could hear every word our neighbors were saying in their normal speaking voices. Ultimately, we were forced to turn the hvac fan on...

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Thank 308sharil
Livonia, United States
Reviewed February 15, 2017

We had a group reservation for our syncro ice skating teams. Service was great! Breakfast was hot! Pool could of been a little warmer. Not good wifi in pool area, but good in the rooms. We had a very nice family stay, and would stay at Hampton Inn again.

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Thank abbyg354
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn & Suites Cleveland-Mentor is conveniently located just minutes from downtown Cleveland in the suburb of Mentor. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 

Additional Information about Hampton Inn & Suites Cleveland-Mentor

Address: 5675 Emerald Ct, Mentor, OH 44060-1878
Location: United States > Ohio > Lake County > Mentor
Price Range: $129 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Mentor 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Cleveland-Mentor staff and other travelers.
1 question
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Madison Heights, Michigan
11 months ago

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Questions? Get answers from Hampton Inn & Suites Cleveland-Mentor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great Place to stay in that is clean! Great Location to many local places.”
 of 5 bubbles 758ct, Sep 11, 2016 | Read review
“Any room would be great!1”
 of 5 bubbles Y9001ZOgaryc, May 6, 2016 | Read review
“Clean and Comfortable”
 of 5 bubbles Danodawino, Sep 3, 2015 | Read review
“All the rooms are super quiet. perhaps the top floor (4) would have less noise since there is no one above you.”
 of 5 bubbles magic_carpets, Aug 11, 2015 | Read review
“the forth floor was very quite”
 of 5 bubbles 1midnight2, Jun 10, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question