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    WoodSpring Suites Cleveland Mentor

    5640 Emerald Ct, Sr-44 & Sr-2, Mentor, OH 44060-1869
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    7/30/2017 7/31/2017
    $75
    $75
    $75
    Traveler (6)
    Room & Suite (5)
    Dining (2)
    Holiday Inn Express Mentor (Lamalfa Conference Center)
    313 reviews
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    Americas Best Value Inn-Mentor/Cleveland
    52 reviews
    #8 of 9 hotels in Mentor
     
    Hampton Inn & Suites Cleveland-Mentor
    328 reviews
    #4 of 9 hotels in Mentor
     
    Comfort Inn
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    Overview
    • Excellent59%
    • Very good14%
    • Average12%
    • Poor5%
    • Terrible10%
    Travelers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Laundry Service
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
    Offers from WoodSpring Suites Cleveland Mentor
    Offers & Announcements: Now a Pet-Friendly Hotel
    Holiday Inn Express Mentor (Lamalfa Conference Center)
    313 reviews
    #2 of 9 hotels in Mentor
     
    Americas Best Value Inn-Mentor/Cleveland
    52 reviews
    #8 of 9 hotels in Mentor
     
    Hampton Inn & Suites Cleveland-Mentor
    328 reviews
    #4 of 9 hotels in Mentor
     
    Comfort Inn
    429 reviews
    #2 of 5 hotels in Painesville
     
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (55)
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    1 - 5 of 54 reviews

    Reviewed June 6, 2017 via mobile

    Great price but missing many basic hotel amenities. Kitchen with no dishes? No coffee maker or toaster. What's the point of the kitchen? Free wifi did not work, but pay wifi did... hmmm. However I found the room clean and the TV service acceptable. Air...More

    Thank Bop1234
    Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 4 weeks ago

    I apologize you weren't impressed during your stay with us. We'll be sure to look into everything you brought to our attention. I wish you well on your future travels and hope you will give us another try.

    Reviewed May 19, 2017

    Terrible customer service - I reserved a week and showed up a day late. Staff cancelled my reservation and charged a fine, and created a new reservation which I had to pay for. They told me that I had reserved the room, so they had...More

    Thank Eben M
    Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded 4 weeks ago

    I'm sorry you had that experience with our hotel. I wish you well on all your future travels.

    Reviewed May 2, 2017 via mobile

    Trainees checking us in. Strike 1. Room with kitchenette. No dishes. Strike 2. Giant hairball on back of toilet! Strike 3. I don't care how cheap the room is, I do have standards! No lamps in room. Light switches control lights. One at door. One...More

    Thank Darla S
    Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded May 16, 2017

    We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.

    Reviewed January 9, 2017 via mobile

    We stayed at this location 4 weeks and had at least 3 double rooms during our stay. Bob went out of his way to make sure we received the best available rates (based on the offers at the time). Niki was more than helpful and...More

    1  Thank Scott S
    Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded January 12, 2017

    We would like to thank you for the review and sharing your experience with us. WoodSpring Suites strives to accommodate all of our guest and their needs and make their time with us enjoyable. Glad to hear we were able to do that for you.

    Reviewed October 29, 2016

    I have been in this hotel for over a month and I have enjoyed my stay until my new place came open. The staff there mad me feel like I was at home and helped me with situations I needed help with. The room I...More

    Thank Joe M
    Response from Heather L, Guest Relations Manager at WoodSpring Suites Cleveland MentorResponded January 12, 2017

    We can’t thank you enough for your 5-star review. We appreciate your business and hope to have you as our guest again.

    Holiday Inn Express Mentor (Lamalfa Conference Center)
    313 reviews
    #2 of 9 hotels in Mentor
     
    Americas Best Value Inn-Mentor/Cleveland
    52 reviews
    #8 of 9 hotels in Mentor
     
    Hampton Inn & Suites Cleveland-Mentor
    328 reviews
    #4 of 9 hotels in Mentor
     
    Comfort Inn
    429 reviews
    #2 of 5 hotels in Painesville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • $52 - $96 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 117
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Travelocity, Hotwire, Cancelon and getaroom.com so you can book your WoodSpring Suites Cleveland Mentor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Lake County >
    • Mentor
    • Also Known As
    • Value Place Mentor Hotel Mentor ,
    • WoodSpring Suites Cleveland Mentor Ohio
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    Traveler (6)
    Room & Suite (5)
    Dining (2)
    Hotel & Grounds (13)
    Bathroom (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    jswarner34
    July 11, 2017|
    Answer Show all 2 answers
    Response from Bop1234 | Reviewed this property |
    yes
    0
    Votes
    Room Tips
    "Stay away and go to a real hotel"
    Read review
    "The room was clean with the exception of the floor. The room was noisy. But, I am not really picky and would..."
    Read review
    "Go to any employee for help; except Trisha."
    Read review
    "3rd floor back side of Bldg."
    Read review
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