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Value Place Cleveland, Ohio (Mentor)

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Value Place Cleveland, Ohio (Mentor)
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Slippery Rock, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

the value place in mentor ohio is quiet a pleasure to stay at despite the name which makes you think of off brand cerea. the rooms were nice, clean, and, quiet. The staff was helpful. I was not aware that smoking rooms were still availa le either so that was a pleasent surprise as well.

Helpful?
1 Thank Jordan P
Mentor, Ohio
1 review
4 of 5 stars Reviewed 4 weeks ago

I checked into Value Place, Mentor several times in the last few months. Very much impressed with the cleanliness of the hotel and friendly and well-trained staff. Adrian at the front desk is quick and efficient. She is a word class professional, yet approachable. Michael , the custodian keeps the hallways super clean.

Helpful?
Thank siddharthakumar67
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again! More 

Orlando, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2016 via mobile

I moved in to Value Place, Mentor in October 2015. I have never been more impressed with the cleanliness, professionalism of the staff or the cleanliness of the bldg and surrounding property of a hotel in my life. When my search for a residence began Bob the property manager went out of his way to explain the entire process be... More 

Helpful?
Thank Larry T
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for the kind words Larry. We think Bob is pretty great too. More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed April 17, 2016

I was there for a short time in comparison to the other reviewers here, but I felt that the staff on duty were very well-trained. They handled issues professionally whenever I needed assistance and the rooms were kept clean and dust-free. I have had a few traumatizing experiences with hotel bathrooms and laundromats, especially with mold in hidden crevices, which... More 

Helpful?
Thank BR J
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon. More 

Mentor, Ohio
1 review
5 of 5 stars Reviewed March 17, 2016

These style of hotels have their pluses and minuses. The pluses are secured access doors and cameras in the hotel and parking lot. It has laundry onsite; although it is slightly over priced. It has excellent high speed Wi-Fi access. One of the fastest in the area. The rooms are very clean and well maintained. The room rates are very... More 

Helpful?
Thank williamrufusscottiii
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for commenting on your recent stay at Value Place. Guest feedback is always welcome and we use it to help gauge how we are doing delivering excellent customer service to our guests. I do apologize that you have had some inconveniences with noise. We do hope you will continue to enjoy your stay with us. More 

1 review
5 of 5 stars Reviewed March 15, 2016 via mobile

I have been delighted with my stay. THE staff are wonderful! Indeed, they are personable and warm. The establishment is clean and well run. It was all that I had hoped and more. There's everything that you could need and plenty of space.

Helpful?
Thank Alissa H
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Hearing back from happy customers is one of the best things we can receive as a company. Value Place strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to... More 

1 review
5 of 5 stars Reviewed March 15, 2016 via mobile

Reasonably priced, good service, friendly staff, extended stay option allows all comforts of home away from home. Amenities such as cable TV and high speed Internet is easy to use and affordable. Laundry facilities for personal washing is available 24/7.

Helpful?
Thank Shannon S
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

We are glad Value Place provided you with an enjoyable stay. We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive review and hope to see you back with us again. More 

Lebanon
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 12, 2016 via mobile

They didn't tell us that there were no hand towels, no room service, no coffee anywhere, no coffee pot to be found. No breakfast, no lobby to sit in. No carpet, so we could hear every move in the room above us. No hair dryer, one bar of soap. Mattress on a frame, no box springs. Came back to a... More 

Helpful?
Thank Laurie B
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. We wish you the best in your future travels. More 

Mentor, Ohio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 5, 2016

That's right 17 months here for work. Bob and his entire staff have been great. Housekeeping is the best, they are very detail driven.Maint. response very quickly. Rates very reasonable I have checked other extended stay hotels and even apartment rates when you factor in everything Value Place has it won. Over the past 3 years I have used 2... More 

Helpful?
1 Thank Larry D
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you so much for the 5 star rating and your kind comments regarding your recent stay with us at Value Place. It is our goal to exceed your expectations and we’re glad to hear we did just that. We hope you will choose to stay with us again, next time you're in the area. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 3, 2016

Overall a great place to stay. Safe, convenient, economical. Laundry room. 24 hour emergency service. Vending machines. High speed wireless internet service. Just about everything you could need for a stay away. The staff is outstanding. Michael was particularly helpful when ever anything was needed; and was always more than happy to help. It would be crazy to stay anywhere... More 

Helpful?
2 Thank William S
Heather L, Guest Relations Manager at Value Place Cleveland, Ohio (Mentor), responded to this review

Thank you for taking time to review our location. We are thrilled that we could provide you with a relaxing and enjoyable stay at our property. We are looking forward to your return trip and the chance to provide you with a perfect stay on your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free Internet
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
WoodSpring Suites Cleveland Mentor (formerly Value Place Mentor) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more   less 

Additional Information about Value Place Cleveland, Ohio (Mentor)

Address: 5640 Emerald Ct, SR-44 & SR-2 (Heisley Rd.), Mentor, OH 44060-1869
Location: United States > Ohio > Lake County > Mentor
Price Range: $47 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Value Place Cleveland, Ohio (Mentor) 2*
Number of rooms: 124
Reservation Options:
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Also Known As:
Value Place Mentor Hotel Mentor
Value Place Cleveland, Ohio (Mentor)
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