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Holiday Inn Express Mentor (Lamalfa Conference Center)

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Holiday Inn Express Mentor (Lamalfa Conference Center)
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289 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Mentor (Lamalfa Conference Center)
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Showing 287: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 23, 2015

Simply a Clean, Well Maintained Hotel with a Great Breakfast Room with Maria serving you with that Wonderful Smile. Plenty of places to eat nearby, close to a major highway so it's easy to get to. Rooms are spacious, everything like TV and WiFi work very well.

Helpful?
1 Thank Jim R
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for noticing our facility and staff. We choose people who love what they do, so what we do is done out of a caring attitude and not obligation. Maria, Linda & Lisa do an outstanding job and our desk staff with Tairi, Barry, Stephanie, Williams and Gary do a great job with assisting guests throughout the... More 

Yuma, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 20, 2015

This Holiday Inn Express is friendly. We communicated several times due to travel delays and they were able to note our arrival as a late night check-in. Rooms are clean and spacious. Breakfast was warm, tasty, and the service was great.

Helpful?
1 Thank CarolynK010000
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for your comments regarding our hotel & staff we greatly appreciate you taking the time to let our readers know about your experience. We will all look forward to your next return. Best Regards, Debora M. Neath General Manager More 

Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2015

Room was very clean and comfortable. The fitness room was adequate but could be improved with additional equipment. Really enjoyed breakfast. Maria and her staff were outstanding and very accomdating... well done Maria!!

Helpful?
1 Thank TAS416
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for sharing your comments with us. Good news for you. We will be revamping and improving our fitness center sometime after the first of the year as part of our Formula Blue refresh with IHG. We hope this new look will pleasing to our guest. Just keep in mind with your travels that some of the... More 

Patterson, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

Stayed at The Holiday Inn Express in Mentor, OH for a wedding. Excellent service, hotel is so clean, the rooms are spacious and the staff is so friendly especially Linda and Lisa at the breakfast buffet this morning. We will stay again in the future!

Helpful?
2 Thank pasq3
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, We appreciate your comments and thank you for sharing your experience with our readers. We see you had the opportunity to experience our banquet /conference facility. Weddings and special events is what the conference center is known for. Over the years there have been some pretty outstanding weddings held here and it appears that you have attended one... More 

Wexford, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 4, 2015

This Holiday Inn Express is great. They immediatly upgraded my room. Very nice, clean and comfortable. There was free food and a cash bar since the owner had his Italian-American group here tonight. The bartender was wonderful and treated us like we were in a five star place. The Pool was cozy and clean. What more could I ask for?

Helpful?
2 Thank chris s
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I see you were able to enjoy some of the mouthwatering treats our Chef's prepared for the Italian Heritage event. We recently had our pool resurfaced and equipment upgraded to provide you and others with a great guest experience. We know that you have a lodging... More 

Lake Orion, Michigan
Level Contributor
188 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed November 2, 2015

very clean, classic Holiday Inn, spacious rooms. Really nice location, several restaurants and bars to choose from in walking distance. Wifi was fast, felt safe, we didn't try the restaurant on site. Would def go back again if in the area.

Helpful?
2 Thank twyleah
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear guest, Thank you for taking the time to share your guest experience with our readers. We are glad you enjoyed the spacious rooms and the nearby restaurants. We are attached to a 60,000 sq. ft. Convention Center that is often mistaken for a restaurant. Our Chef's prepare for a wide variety of events ranging from weddings, holiday parties, fundraisers... More 

Coeur d'Alene, Idaho
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

Enjoyed my stay once again as I've been a repeat customer. Great breakfast- Maria and the breakfast crew do an excellent job serving people and making sure they are welcomed. Looking forward to future visits and would recommend this hotel to others.

Helpful?
2 Thank Jason4321
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for sharing your comments with our readers. Maria does an excellent job as our breakfast attendant and we are very blessed to have her. We will look forward to your next visit and hope that you will enjoy your next stay and enjoy some of the changes we have coming your way! Best Regards, Debora M.... More 

Decatur, Indiana
Level Contributor
450 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed October 28, 2015

This hotel is a great, all-suite accommodations with 83 suites, great for business or leisure travel. Just off Highway 2 East of Cleveland, they are located close to Lake Erie and attractions like James A. Garfield's Home, Headland State Beach Park and Kirtland Mormon Temple are just the start. They are also close to the Rock and Roll Hall of... More 

Helpful?
2 Thank ChiefGuru
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for taking the time to provide our TripAdvisor readers and our staff with such a detailed accounting of your stay with us. We greatly appreciate you letting the readers know about our location and the open venues surrounding us. We are an all suite facility and that means more space in our guest rooms than the... More 

Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 27, 2015 via mobile

Where to begin when describing this Holiday Inn Express? Let me say, first of all, that I generally like Holiday Inns and that I have never had any problems with them. However, my husband and I stayed at this location last week and the experience was unsatisfactory. The night attendant was unable to communicate directions to our room, couldn't give... More 

Helpful?
Thank Katie F
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for posting a candid review regarding your stay. I sincerely apologize that you had an unsatisfactory stay with us. There is no excuse that any staff member would not know the direction to your guest room nor the breakfast bar times. There is more than enough literature located in the training logs at the front desk... More 

Phoenix, Arizona
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 19, 2015

If you are staying at the Holiday Inn LaMalfa, be sure to stop in for breakfast and say hello to Maria. You could not ask for a more gracious lady to meet first thing in the morning. When I return I will stay here just to say hola to Maria.

Helpful?
1 Thank klhbuilder
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for taking the time to share your experience with us and other TripAdvisor readers. We are glad that we were able to make your experience a positive one. We look forward to your next visit! Best Regards, Debora M. Neath General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites LaMalfa. This unique property provides the finest personal service and facilities throughout Northeast Ohio. The atmosphere is warm and relaxed and the ambiance embraces the uniqueness of the European decor throughout the eighty-three all suite facility including Executive Suites, Penthouse and Presidential Suites. Wireless and Ethernet are available throughout the hotel as well as the 60,000 sq. ft. banquet and convention facility. Come enjoy a fireside, hot Continental breakfast in our expanded breakfast area complete with a view of our 25'x52' lap pool with under water lighting and fountains. Located in the corporate hub of Mentor, Ohioand the home of corporate headquarters to Steris, Avery Dennison, First Energy and Rollkraft makes this hotel the number one choice for business travelers. Located just minutes from downtown Cleveland guest can enjoy the excitement of big city entertainment with near by Cleveland Indians, Cavs and Browns, Rock Hall of Fame, House of Blues and Lake County Captains.Local attractions include Mentor Civic Arena, James A. Garfield's Home, Lake Farm Parks, and Kirtland Mormon Temple. Transportation is available upon advance request, contact the hotel directly for arrangements and pricing. The Holiday Inn Express Hotel & Suites at LaMalfa is a completely smoke free facility. ... more   less 

Additional Information about Holiday Inn Express Mentor (Lamalfa Conference Center)

Address: 5785 Heisley Rd, Mentor, OH 44060-1883
Location: United States > Ohio > Lake County > Mentor
Price Range: $119 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Mentor (Lamalfa Conference Center) 2*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel Mentor
Holiday Inn Mentor
Mentor Holiday Inn
Holiday Inn Express Mentor (Lamalfa Conference Center) Ohio
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