We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Holiday Inn Express Mentor (Lamalfa Conference Center)

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Mentor (Lamalfa Conference Center)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

296 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
There are newer reviews for Holiday Inn Express Mentor (Lamalfa Conference Center)
See the most recent reviews
Showing 294: English reviews
Syracuse, New York
Reviewed February 9, 2016

Clean hotel with new carpet, appealing interior decorating, and very comfortable and clean rooms (loved the shower head!). The breakfast room is very pleasant, and the staff member, Linda, was welcoming and a pleasant personality to start the day. Definitely would stay again.

 Report
Helpful?
4Thank skn5007
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for sharing your experience with our readers. We greatly appreciate you taking the time to let us know about stay and interaction with our staff. Our breakfast ladies are awesome. Linda definitely makes you feel at home and is always attentive. We look forward to having the opportunity of welcoming you back for a future stay....

Brighton, Michigan
Reviewed February 5, 2016

I am an experienced traveler. My wife and I were visiting family during a stressful time and slept in a bit. Didn't come down for breakfast until 9:32 and found the breakfast room had closed. Maria, the hostess, re-opened the dining room for us, re-heated some eggs and was one of the most pleasant and helpful people as I have...

 Report
Helpful?
4Thank Jim P
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Jim P, Thank you so much for taking the time to respond and let readers know about your stay. It does not surprise us that Ms. Maria went above and beyond to impress you. Maria as well as all of our staff will make you feel at home and go out of their way to insure that your stay...

Worthington, Ohio
Reviewed January 5, 2016 via mobile

This Holiday Inn is a go to for our family when visiting Mentor. The rooms are clean and the staff is friendly. We especially like the pool. It is a large pool with shallow depths on either end. The breakfast area is standard Holiday Inn fare, but Lisa and Linda keep the place clean and well stocked and they make...

 Report
Helpful?
6Thank obx4ever
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for your comments regarding your recent stay with us. We greatly appreciate your time in sharing your thoughts and experience. We opted out of the hot tubs in the pool area for two reasons. Hot tubs are not kiddie pools as some parents believe them to be. The temperature that the hot tubs are to be...

Chattanooga, Tennessee
Reviewed January 4, 2016

I had a reservation at another HI for less dollars but their pool was down due to maintenance so we changed to the HI Express. Made an online reservation at this hotel. The printout of my reservation says that HI has a "Reservation Price Summary. Best Price Guarantee - find a lower price for our hotels elsewhere and your first...

 Report
Helpful?
4Thank Kathy M
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for your candid remarks regarding the Best Price Guarantee program. All IHG branded Hotels are aware of the Best Price Guarantee and how it is to be implemented at their specific hotel. There are parameters and guidelines that are defined when using this option to insure you can take advantage of this offer. According to FAQ...

Louisville, Tennessee
Reviewed December 31, 2015

Great Room. Large room with 2 sections and a wonderful bed and pillows. Clean and very good staff. Room temp was perfect. Close to freeway with easy on and off. Well lighted parking lot. Free fast Wi-fi.

 Report
Helpful?
4Thank Valk4m3
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for sharing your comments with our readers. We are delighted that you enjoyed your stay and many of the complimentary extras. Our wifi has a 40M upload and down load which is extremely important to our corporate and leisure guest alike. We know that you have a lodging choice and it is our hope that you...

Reviewed December 6, 2015

Stayed at Holiday Inn Express for two nights after Thanksgiving with the family. Hard to find on a Thursday night - signage on the road is fine, but the conference center parking lot is dark, little lighting and concrete medians to watch out for when driving into the center. Finally at the drop-off area of the center there is a...

 Report
Helpful?
2Thank TravelerofNJ
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for the detailed comments of your stay with us. You covered every aspect of your experience with us and we are grateful for your candid review. Extra items are always available and can be directly to your suite whether it is our hotel or another, please contact the front desk to have these items brought to...

Reviewed November 29, 2015 via mobile

Large pool is great. Breakfast is great. Staff was great. I'm not sure what the plan was for the room layout. I sprung for the "Executive Suite" because I thought it would offer a little more space. There is more space. The bathroom is tiny. You can't get in there without getting pretty intimate with the toilet. There is no...

 Report
Helpful?
2Thank John M
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, We greatly appreciate your comments regarding the Hotel. When the hotel was designed, the owners needed to follow the layout plan that IHG chooses for the different brands it represents. Bathrooms seem to be a sticking point and I believe that in the last five years the Industry has recognized the need to develop a more modern and...

Reviewed November 23, 2015

Simply a Clean, Well Maintained Hotel with a Great Breakfast Room with Maria serving you with that Wonderful Smile. Plenty of places to eat nearby, close to a major highway so it's easy to get to. Rooms are spacious, everything like TV and WiFi work very well.

 Report
Helpful?
4Thank Jim R
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for noticing our facility and staff. We choose people who love what they do, so what we do is done out of a caring attitude and not obligation. Maria, Linda & Lisa do an outstanding job and our desk staff with Tairi, Barry, Stephanie, Williams and Gary do a great job with assisting guests throughout the...

Yuma, Arizona
Reviewed November 20, 2015

This Holiday Inn Express is friendly. We communicated several times due to travel delays and they were able to note our arrival as a late night check-in. Rooms are clean and spacious. Breakfast was warm, tasty, and the service was great.

 Report
Helpful?
4Thank CarolynK010000
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for your comments regarding our hotel & staff we greatly appreciate you taking the time to let our readers know about your experience. We will all look forward to your next return. Best Regards, Debora M. Neath General Manager

Buffalo, New York
Reviewed November 18, 2015

Room was very clean and comfortable. The fitness room was adequate but could be improved with additional equipment. Really enjoyed breakfast. Maria and her staff were outstanding and very accomdating... well done Maria!!

 Report
Helpful?
4Thank TAS416
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for sharing your comments with us. Good news for you. We will be revamping and improving our fitness center sometime after the first of the year as part of our Formula Blue refresh with IHG. We hope this new look will pleasing to our guest. Just keep in mind with your travels that some of the...

Questions? Get answers from hotel staff and past guests. Ask a question

93 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (6)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (87)
Viewed
Room/Suite (32)
Viewed
Hotel & Grounds (26)
Viewed
Business Center/Function Rooms (4)
Viewed
Dining (4)
Viewed
Pool/Beach Area (4)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Mentor
3.9 mi away
Best Western Plus Lawnfield Inn & Suites
0.2 mi away
Residence Inn Cleveland Mentor
0.2 mi away
Hampton Inn & Suites Cleveland-Mentor
Show Prices
Show Prices
Show Prices
5.4 mi away
Holiday Inn Cleveland East - Mentor
4.4 mi away
Comfort Inn
Comfort Inn
#2 of 5 in Painesville
415 reviews
0.3 mi away
WoodSpring Suites Cleveland Mentor
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites LaMalfa. This unique property provides the finest personal service and facilities throughout Northeast Ohio. The atmosphere is warm and relaxed and the ambiance embraces the uniqueness of the European decor throughout the eighty-three all suite facility including Executive Suites, Penthouse and Presidential Suites. Wireless and Ethernet are available throughout the hotel as well as the 60,000 sq. ft. banquet and convention facility. Come enjoy a fireside, hot Continental breakfast in our expanded breakfast area complete with a view of our 25'x52' lap pool with under water lighting and fountains. Located in the corporate hub of Mentor, Ohioand the home of corporate headquarters to Steris, Avery Dennison, First Energy and Rollkraft makes this hotel the number one choice for business travelers. Located just minutes from downtown Cleveland guest can enjoy the excitement of big city entertainment with near by Cleveland Indians, Cavs and Browns, Rock Hall of Fame, House of Blues and Lake County Captains.Local attractions include Mentor Civic Arena, James A. Garfield's Home, Lake Farm Parks, and Kirtland Mormon Temple. Transportation is available upon advance request, contact the hotel directly for arrangements and pricing. The Holiday Inn Express Hotel & Suites at LaMalfa is a completely smoke free facility. ... more   less 

Additional Information about Holiday Inn Express Mentor (Lamalfa Conference Center)

Address: 5785 Heisley Rd, Mentor, OH 44060-1883
Location: United States > Ohio > Lake County > Mentor
Price Range: $96 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Mentor (Lamalfa Conference Center) 2*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity and Priceline so you can book your Holiday Inn Express Mentor (Lamalfa Conference Center) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel Mentor
Holiday Inn Mentor
Mentor Holiday Inn
Holiday Inn Express Mentor (Lamalfa Conference Center) Ohio
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Mentor (Lamalfa Conference Center) staff and other travelers.
3 questions
Ask a question
over a year ago
Madison Heights, Virginia
over a year ago

See all questions (3)

Questions? Get answers from Holiday Inn Express Mentor (Lamalfa Conference Center) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher the number of the room, the farther away from the elevator.”
 of 5 bubbles Turtlewitch, 6 days ago | Read review
“Every room is fantastic trust me when I say you are getting the best for your money hands down.”
 of 5 bubbles jimv506, Oct 21, 2016 | Read review
“Very quiet on the third floor”
 of 5 bubbles IvyO_13, Sep 29, 2016 | Read review
“Ask for a room that doesn't face the highway.”
 of 5 bubbles kittkat52, Jul 11, 2016 | Read review
“Room was on 2nd floor next to stairs. At bottom was breakfast cafe, pool and door to car. Room very quiet so was very happy with location.”
 of 5 bubbles JudyC612, Jul 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay