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Holiday Inn Express Mentor (Lamalfa Conference Center)

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Holiday Inn Express Mentor (Lamalfa Conference Center)
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296 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Jacksonville, Florida, United States
Reviewed August 17, 2016 via mobile

I was only here for a few days, but such a nice place. The breakfast room was great. Lisa,Linda and Maria were so kind and refreshing. They keep the property immaculate. I would stay here again no question.

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Helpful?
5Thank Paul B
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, We appreciate you sharing your comments and experience with our readers, we greatly appreciate it. Our Breakfast Hostesses are awesome and they all go out of their way to make you feel at home. We are glad to hear that you would consider returning to our hotel. We will look forward to welcoming you back on your next...

Ohio
Reviewed August 14, 2016

The room was very clean and nice. The staff was friendly and the hotel is in a nice quiet area. The breakfast was great as well. The pool is nice too; it has these cool little fountains that shoot into it that the kids loved. Excellent all across the board!

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Helpful?
5Thank Teddy M
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank You! We appreciate you sharing your comments with our readers. We were glad to see that you encountered a positive experience with the staff and the hotel. Our pool is pretty outstanding, glad you were able to enjoy it. We welcome the opportunity to have our guest again when you travel to the Mentor area. Best Regards,...

Reviewed August 10, 2016 via mobile

The hotel was clean & modern. Room was good size with appliances, well 8cared for. Staff was friendly & professional. Breakfast was a full meal with everything you might want & the ladies preparing & maintaining it were great. Enjoyed a relaxing swim in beautiful pool. Would definitely go back.

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Helpful?
5Thank Susan S
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, We greatly appreciate you taking the time to share your experience wit our readers. Our breakfast ladies help start your day with a warm smile and plenty of hot mouthwatering breakfast entrees. Our pool is the largest heated indoor pool in the city of Mentor and we are glad you had the opportunity to enjoy it while you...

Reviewed August 7, 2016 via mobile

Too far off toll road and even 90 but we had few options when booking driving from Pittsburgh. Nice fresh facility. They had a big wedding going on but the noise never filtered into the main hotel or rooms. Pool opens early but no fresh towels anywhere to be found - just the used ones from previous night. Room for...

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Helpful?
2Thank kevc56
IHGService, Guest Relations Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear kevc56, Thank you for taking the time to share your experience regarding your recent stay. I really regret that your stay was not 100% satisfactory due to the air condition system and the lack of towels. I have forwarded your comments to our housekeeping/ maintenance department and rest assured that your comments will be used to consider improvements where...

Erie, Pennsylvania
Reviewed August 5, 2016 via mobile

Needed to go for a medical procedure and stayed at this hotel. The place was clean and modern with a friendly, knowledgeable staff. The beds where comfortable with a large selection of tv channels. The bathroom was very modern and had a wonderful shower!

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Helpful?
5Thank codybeebe
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, We are sorry to hear that you were here on a medical visit, but it sounds like we made the stay comfortable for you. Thank you so much for sharing your experience with our readers we appreciate the time you have taken to convey them. We hope your recovery Is going well and hopefully we will look forward...

Reviewed July 26, 2016 via mobile

Great stay! The hot breakfast is amazing! Maria is the absolute best! She made us feel like family and really got our day started with great food and a few laughs! The whole place so clean and beautiful. Will definitely go back.

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Helpful?
4Thank Andrea K
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for sharing your experience with our readers we greatly appreciate it. Our staff's goal is to make you feel welcomed and at home. We look forward to welcoming you back on your next visit to the Mentor area. Best Regards, Debora Neath General Manager

Ohio
Reviewed July 18, 2016

We stayed for two nights while we attended the Fairport Tall Ships Festival. Really great location to access Lake Erie. Nice, clean, comfortable room. Bathroom is small and the ceiling fan is loud but we were happy that there was a ceiling fan in the bathroom. We had a king bed and the tv is in the living room in...

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Helpful?
4Thank Ayrshirefarmer
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you so much for sharing your comments with our readers. We greatly appreciate the detail description of your stay and the interaction you experienced with our staff. Our staff strives to create a hotel guest love and will continue to do so for all of our travelers and guests. We will look forward to having you as...

Westerville, Ohio
Reviewed July 11, 2016

Attended a wedding reception at this location. Then spent the night. Very nice hotel. All renovated and very clean. The banquet facility was excellent and the food was great. The rooms were nice size. Pillows and linens first rate. That is always important to us. A nice happy hour served off the lobby. Cash bar and free appetizers. That was...

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Helpful?
5Thank kittkat52
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for your comments and sharing your experience with our readers. We appreciate the detail of your experience, it helps readers make a good decision in making a lodging accommodation when traveling on business or just for fun. We use to have a 3' x 5' marquee instructing guest where breakfast was, and the would walk past...

Reviewed July 9, 2016 via mobile

This hotel is a Five Star Hotel. The rooms are immaculately clean, quiet, and very comfortable; the service by far, is the best you will experience; the breakfast is fresh, the attendants are visible constantly cleaning and replenishing-you will feel like no one was there before you no matter how busy it is; the cash bar and free hors'devours are...

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Helpful?
5Thank hpaulyn
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear hpaulyn, Thank you for sharing your experience with our readers, we greatly appreciate your comments. It is our goal to create a hotel that guest can feel welcomed and relaxed, we were honored to have you as our guest and look forward to having you stay with us again in the future. Best Regards, Debora Neath General Manager

Columbus, Ohio
Reviewed July 1, 2016

Only needed a hotel for one night and really glad I chose this one. Price was reasonable, room was one of the largest hotel rooms I've ever stayed in. Everything was immaculate and comfortable. Breakfast was very good and cafe staff couldn't have been nicer or more on top of things. Didn't use the pool but it looked very nice....

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Helpful?
5Thank Judy C
GMLaMalfa, General Manager at Holiday Inn Express Mentor (Lamalfa Conference Center), responded to this review

Dear Guest, Thank you for sharing your comments and experience with our readers. The staff has so many resources at their fingertips to assist you with your requests, there should never be a time we cannot assist you properly. I sincerely apologize that we fell short of offering you a local establishment for your dining experience. This has prompted us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites LaMalfa. This unique property provides the finest personal service and facilities throughout Northeast Ohio. The atmosphere is warm and relaxed and the ambiance embraces the uniqueness of the European decor throughout the eighty-three all suite facility including Executive Suites, Penthouse and Presidential Suites. Wireless and Ethernet are available throughout the hotel as well as the 60,000 sq. ft. banquet and convention facility. Come enjoy a fireside, hot Continental breakfast in our expanded breakfast area complete with a view of our 25'x52' lap pool with under water lighting and fountains. Located in the corporate hub of Mentor, Ohioand the home of corporate headquarters to Steris, Avery Dennison, First Energy and Rollkraft makes this hotel the number one choice for business travelers. Located just minutes from downtown Cleveland guest can enjoy the excitement of big city entertainment with near by Cleveland Indians, Cavs and Browns, Rock Hall of Fame, House of Blues and Lake County Captains.Local attractions include Mentor Civic Arena, James A. Garfield's Home, Lake Farm Parks, and Kirtland Mormon Temple. Transportation is available upon advance request, contact the hotel directly for arrangements and pricing. The Holiday Inn Express Hotel & Suites at LaMalfa is a completely smoke free facility. ... more   less 

Additional Information about Holiday Inn Express Mentor (Lamalfa Conference Center)

Address: 5785 Heisley Rd, Mentor, OH 44060-1883
Location: United States > Ohio > Lake County > Mentor
Price Range: $96 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Mentor (Lamalfa Conference Center) 2*
Number of rooms: 76
Reservation Options:
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Also Known As:
Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel Mentor
Holiday Inn Mentor
Mentor Holiday Inn
Holiday Inn Express Mentor (Lamalfa Conference Center) Ohio
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Mentor (Lamalfa Conference Center) staff and other travelers.
3 questions
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over a year ago
Madison Heights, Virginia
over a year ago

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Questions? Get answers from Holiday Inn Express Mentor (Lamalfa Conference Center) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher the number of the room, the farther away from the elevator.”
 of 5 bubbles Turtlewitch, 6 days ago | Read review
“Every room is fantastic trust me when I say you are getting the best for your money hands down.”
 of 5 bubbles jimv506, Oct 21, 2016 | Read review
“Very quiet on the third floor”
 of 5 bubbles IvyO_13, Sep 29, 2016 | Read review
“Ask for a room that doesn't face the highway.”
 of 5 bubbles kittkat52, Jul 11, 2016 | Read review
“Room was on 2nd floor next to stairs. At bottom was breakfast cafe, pool and door to car. Room very quiet so was very happy with location.”
 of 5 bubbles JudyC612, Jul 1, 2016 | Read review
5 of 5
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