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Hilton Garden Inn Cleveland East / Mayfield Village

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Hilton Garden Inn Cleveland East \/ Mayfield Village
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387 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Cleveland, Ohio
Level Contributor
328 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here with our 10 year old granddaughter and had a nice time. The room was large enough and nicely appointed. She enjoyed the pool and hot tub, and we all enjoyed the on-site restaurant. I had read a review here stating the breakfast was included,but it is not ($10.95 for adults and around $8 for children). It is... More 

Helpful?
Thank ilive4sun
Madison, Ohio
1 review
4 of 5 stars Reviewed 6 days ago NEW

Not a bad place at all. Unable to find adjuster to soften bed. Mentioned this at time of check out and the receptionist at the time didn't see to care. She said we should have read the sticker on the headboard and there was no sticker.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 504ericav
Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

Great service, clean room, friendly staff as always! I will always stay at a Hilton when I have the opportunity. They make my business trip much more enjoyable when I have a clean, comfortable room to come back to

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Y2114MCloris
Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago

A wonderful staff makes this my favorite hotel in the greater Cleveland area. Everyone is friendly with a keen and obvious focus on customer service. I recently used their conference room for a 2 day event with 15 colleagues from around the world. The HGI staff made the entire event go off without a hitch - coffee service at breaks,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jeffbintn2016
Eustis, United States
1 review
2 of 5 stars Reviewed 1 week ago

Lovely hotel with one major problem, getting luggage into and out of the BREAKFAST or HAPPY HOUR even if you are a Hilton Honors member. Expensive room rates for a rather small room. This is a very busy hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steve D
Worcester
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Our family stayed for 3 nights for a family occasion at Mayfield village, OH Hilton and it was excellent stay. Plenty of parking, close to good restaurants, highway and shops. Hotel staff very courteous, decent room size with fridge and microwave. Good pool and exercise room and on site restaurant. Attached to big convention center like rooms, easy access. We... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lokinendi R
Neenah, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was welcoming! Everyone was very friendly and the hotel was well kept. The convenience of having a bar and restaurant on site was a pleasant surprise and convenient. I would defiantly recommend this Hilton Garden Inn to others.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tammy V
Hudson, Ohio.
1 review
5 of 5 stars Reviewed 2 weeks ago

We had wonderful experience. Staff did wonderful job . We would recommend it for any kind of event. Staff took care of everything diligently and in a timely manner. They were happy to help in whatever way possible.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 283ramab
Louisville
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

First off, the majority of the staff was awesome. The one lady on the midnight shift was rude and uncaring. The bathroom needs work. And the overall cleanliness of the room was below the norm. The hotel lobby and grounds were nice. Mainly the one lady and the cleanliness of the room probably would not have me going back to... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Loupoorman
Brandon, FL, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is the second time I Have stayed at this particular Hilton Garden Inn and I highly recommend them. The rooms are super clean and comfortable. The staff it very attentive and polite. Breakfast is served quickly and is delicious.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kristine L
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Cleveland East/Mayfield Village. Our 128 Guest room property equipped with the new Garden Sleep System Beds, fully adjustable to your comfort, hospitality center in each room with microwave and mini refrigerator, full service restaurant & lounge, and over 17,000 square feet of flexible banquet space. ... more   less 

Additional Information about Hilton Garden Inn Cleveland East / Mayfield Village

Address: 700 Beta Dr, Mayfield, OH 44143-2376
Location: United States > Ohio > Mayfield
Price Range: $123 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland East / Mayfield Village 3*
Number of rooms: 128
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Also Known As:
Hilton Garden Inn Cleveland East / Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East / Mayfield Village Ohio
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