We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This was our first stay in this particular Staybridge and we booked the two bedroom two bathroom suite for the weekend. This stay was not as enjoyable as our other Staybridge stays. When we arrived at our room and began to settle in, we noticed...More
Thank Nancy P
Response from Kathy B, Front Office Manager at Staybridge Suites Cleveland Mayfield Heights BeachwoodResponded 1 week ago
Dear Nancy P,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the inconvenience the service you received from our hotel may have caused. Your comments are highly valuable...More
I spent one night at Staybridge Suites as I was in town for a concert. When arrived a little past three and checked in very quickly and easily. The woman at the front desk was pleasant and efficient. Our room was a queen bed with...More
We stayed at this hotel for one night. The room was very large with two bedrooms, a kitchenette, and a lounge area. It was clean and updated. The included breakfast was not bad. Staff was friendly. Front desk had games to use. We stayed with...More
This property has recently been remodeled. The beds were comfortable but the new king bed in the 2 room suite was too large and prevented the door from closing- so much for privacy. The room was not clean. Crunchy things on the carpeting as you...More
Response from IHGService, Guest Relations Manager at Staybridge Suites Cleveland Mayfield Heights BeachwoodResponded January 17, 2018
Hello from the StayBridge Suites Cleveland Mayfield Heights Beachwood, thanks for your recent stay. I'm sorry to hear that our room's setup, amenities, and overall upkeep fell below expectations. It's also sad to learn that you did not find our main entrance to be...More
We stay here every year and noticed that the lobby area has been upgraded and looks great. The hotel is getting more popular and we were unable to get our very large suite this year but had a very nice smaller one instead. The breakfast...More
There are not made to order omelets. There are several fresh fruit options and different yogurts. There are two waffle makers, several cereal and oatmeal choices. There are a few hot choices that change but nothing made... More
There are not made to order omelets. There are several fresh fruit options and different yogurts. There are two waffle makers, several cereal and oatmeal choices. There are a few hot choices that change but nothing made to order.