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Holiday Inn Express Suites Mason

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#11 of 18 Hotels in Mason
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Holiday Inn Express Suites Mason
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163 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Suites Mason
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Showing 163: English reviews
Mason, Ohio
Reviewed October 12, 2015

The staff in this hotel are absolutely dedicated to give wonderful service to their customers. I was in the process of relocating from the UK to the US and there was so much I had to think about and do. The staff really helped me out in many ways and it was always great service with a smile. Thanks Holiday...

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Helpful?
Thank ramsay_gd
Alex B, Front Office Manager at Holiday Inn Express Suites Mason, responded to this review

Hey Mr. Ramsay thanks for the fantastic review!!!!!! I'm glad everything worked out for you! And thank you for the kind words and I hope everything is great in you're new home. If for any reason you need a place to stay let me know and just like last time i'll take care of you! Yours In Service, Alex B...

michigan
Reviewed September 11, 2015

I came back and stayed at this hotel mainly because of its location to the Cincy tennis tournament. The staff was great, friendly and helpful and efficient. The room was average, the beds need to be replaced though. They were so creaky that every movement makes a noise. The breakfast has gone down in quality and selections. On top of...

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1Thank greenstar10
Alex B, Front Office Manager at Holiday Inn Express Suites Mason, responded to this review

Thanks for the review! I'm sorry we didn't meet your expectations. Hopefully you give us a chance to exceed your expectations next time you come to Mason! Yours in Service, Alex B Front Desk Supervisor Holiday Inn Express and Suites Mason OH 45040

Atlanta, Georgia
Reviewed August 28, 2015 via mobile

This was certainly the best stay I have had at any IHG Brand hotel. The greeting upon my arrival was the best I've ever received. I was visiting Cincinnati on business for the whole week. My flight landed early Monday morning and I had my colleagues meet me at the hotel lobby. Upon arrival, I was greeted by Russell who...

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Thank Cj B
Alex B, Front Office Manager at Holiday Inn Express Suites Mason, responded to this review

Thanks for the AMAZING review!! Russell was tickled pink by this and he sends his thanks as well! We're both glad you had a wonderful time at our facility and we look forward to your next visit! Yours in Service, Alex B Front Desk Supervisor Holiday Inn Express and Suites Mason, OH 45040

Reviewed August 11, 2015

We were in Akron as guest to our friends family reunion. The hotel was expensive looking but not expensive in price. Rooms were clean and cared for had a good nights rest. There is free parking, free Wi-Fi, not sure about the breakfast, we wanted to get on the highway to come home so we did not eat there. Beautiful...

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Thank Roberta T
Alex B, Front Office Manager at Holiday Inn Express Suites Mason, responded to this review

Thanks for the GREAT review Roberta! I love all the wonderful comments too! Hopefully you can get some breakfast next time you're in Mason. Hope you had a wonderful visit and we look forward to your next visit!! Yours in Service, Alex B Front Desk Supervisor Holiday Inn Express and Suites Mason, OH 45040

Des Moines, Iowa
Reviewed August 2, 2015

A Holiday Inn Express isn't going to be a 5 star hotel, so don't plan on anything fancy. Great location, nice area of Cinci. Very close to King's Island/Soak City. Staff very nice and helpful. Smaller hotel in size so didn't feel quite as crowded even though full. Great breakfast buffet each day, and the staff kept it well stocked...

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2Thank fourzabunch
Bobby B, Manager at Holiday Inn Express Suites Mason, responded to this review

fourzabunch, While I am happy to hear that you enjoyed your stay, I am sorry to hear we did not exceed your expectations. Next time that you stay with us please let us know at the front desk that you would like a room on the top floor and we will be sure to do everything we can to accommodate...

Chicago, Illinois
Reviewed August 1, 2015

I never stayed at this hotel however my credit card was charged for 2 nights. When I contacted the hotel I was told that they could not find a reservation under my name. I contacted IHG(Holiday Inns rewards program) and they told me that someone reserved a room under the initials a.a using my IHG account. The general manager at...

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Thank MrsCamille
Bobby B, Manager at Holiday Inn Express Suites Mason, responded to this review

MrsCamille, I understand that you have been in contact with our General Manager Russell. In our system I am showing two reservations under your name during the weekend of the Jazzfest event in Cincinnati. I hope that in the future you give us the opportunity to show you the amazing property that we have here in Mason. If you have...

Westlake
Reviewed July 31, 2015 via mobile

My husband & I were going to be in Cincinnati for a concert in riverbend music center. We wanted to stay somewhere in between there & King's Island. We found this place & it was perfect really close to King's Island & only a 30mins drive to riverbend & the price was decent. Friendly staff, complimentary breakfast everydaywe stayed,conveniently close...

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Thank Torio68
Bobby B, Manager at Holiday Inn Express Suites Mason, responded to this review

Torio68, Thank you for staying with us and for the great review! I hope you enjoyed your concert while you were here! Next time you stay with us it would be our pleasure to extend the blackout drapes that are behind the curtains so that the sunlight does not beam into the room. We look forward to your next stay...

Ellettsville, Indiana
Reviewed July 24, 2015

My mom, son and I stayed the night before hitting King's Island. It is only minutes away from the park, which is a plus. The property is clean and comfortable. We had a room on the 3rd floor right by the elevator. I was worried about it being noisy, but we didn't hear a thing! Comfortable beds and ample space...

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Thank Jaypbee91
Bobby B, Manager at Holiday Inn Express Suites Mason, responded to this review

Jaypbee91, Thank you for your review! I am glad to hear that you had a quiet evening at our property and enjoyed the beds and space in the rooms. I would like to apologize for the temperature of the pool and I want to assure you that this has been communicated to the appropriate staff members. I hope that in...

Arlington, Virginia
Reviewed July 24, 2015 via mobile

We stayed one night during a trip to Kings Island. Very clean and newer hotel. Great breakfast area with many options for kids. Room is clean with comfortable beds. It was quiet on the 4th floor. The floors seem thin, so I wonder if there would be more noise from feet overhead on the lower floors. Nice indoor pool but...

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Thank goingplaces345
Bobby B, Manager at Holiday Inn Express Suites Mason, responded to this review

Goingplaces345, Thank you for such a wonderful review! I hope that you enjoyed your visit to Kings Island! I am sorry to hear that the pool was a bit chilly for you and I have communicated this deficiency to our maintenance staff. I hope that next time you visit Kings Island you come back and see us! Yours in Service,...

Mansfield, OH
Reviewed July 23, 2015

Close to Kings Island - only one exit away. We left Soak City at Kings Island at 7:00 p.m. and checked into the hotel and dried off and changed clothes (4 people), went through a drive through at a fast food restaurant near the hotel and were back at Kings Island by 8:15p.m. to finish out our day. Doable if...

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Thank tpgp4
Bobby B, Manager at Holiday Inn Express Suites Mason, responded to this review

tpgp4, Thank you for your review! I am glad to hear that you enjoyed your stay with us! I hope that you were able to ride all of the best rides at Kings Island (the Beast is my favorite!). Next time you are in town please do not hesitate to contact us here at the hotel as it would be...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Mason hotel near Cincinnati is close to Kings Island. On your next trip to Cincinnati, stay at the Holiday Inn Express & Suites Cincinnati Mason. Our free hot breakfast bar is the perfect way to start your day with our signature cinnamon rolls, scrambled eggs, bacon or sausage, biscuits & gravy, fresh fruit. coffee, juice and many more healthy breakfast items. Enjoy a relaxing stay at our hotel by taking advantage of our heated indoor pool, fitness center, and free Wi-Fi throughout the hotel. Our central, suburban location offers convenient access to local businesses and attractions. Our Mason hotel is located 19 miles from downtown Cincinnati, but only 1-2 miles from businesses such as Cintas, Microsoft, Clopay, General Electric, Verizon, Proctor & Gamble, and Siemens. Our Mason hotel is 4 miles from area attractions such as Kings Island and the Beach Water Park. The Golf Center at Kings Island offers quality golf during your leisure time. If shopping is what you are in the mood for, Deerfield Towne Center is less than 1 mile from the hotel. With national store chains including speciality stores, you can find everything for which you are looking. The Cincinnati Reds and Cincinnati Bengals are only a short drive to downtown Cincinnati. Book your reservations now at Holiday Inn Express & Suites and let us show you how we can make your visit relaxing and enjoyable. ... more   less 

Additional Information about Holiday Inn Express Suites Mason

Address: 5100 Natorp Blvd, Mason, OH 45040-7043
Location: United States > Ohio > Warren County > Mason
Price Range: $115 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites Mason 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Holiday Inn Express Suites Mason Hotel Mason
Holiday Inn Express Mason
Mason Holiday Inn
Holiday Inn Express Suites Mason Ohio
Hotel Style:
#3 Business Hotel in Mason
#7 Family Hotel in Mason
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Suites Mason staff and other travelers.
2 questions
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Fortville, Indiana
over a year ago
Marion, Indiana
over a year ago

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Questions? Get answers from Holiday Inn Express Suites Mason staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“quieter floors seemed up top”
 of 5 bubbles cincysnowfamily, Jan 20, 2017 | Read review
“Sleep in your car before staying here”
 of 5 bubbles 222billg, Aug 19, 2016 | Read review
“Higher floors will have less noise from the first floor pool.”
 of 5 bubbles djn3608, Jun 29, 2016 | Read review
“We have begun to expect a package of handy wipes to clean the TV remote. This location did not have this available.”
 of 5 bubbles JimMc1942, Feb 24, 2016 | Read review
“Pick a room on the top floor as the floor noises carry quite a bit to the rooms below.”
 of 5 bubbles fourzabunch, Aug 2, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question