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The Holiday Inn Express and Suites in Mason, OH (on the northeast side of Cincinnati) is a good base of operations for business or family travel. Far enough out of Cincinnati to avoid the chaos of rush hour and travel woes, yet near enough to...More
I had stayed here year and a half ago and didn't recognize it. Very nicely done. Flat screen, microwave, and fridge. Wonderful new mattress. Doors to rooms seem to let a lot of noise in from the corridor but that was only complaint we could...More
Response from Joseph G, General Manager at Holiday Inn Express Suites MasonResponded August 15, 2017
Thanks for taking the time to review our property. I am so glad you are enjoying our upgrades, and we look forward to you seeing the rest of them next time you visit!
Unfortunately we stayed Thu 10/26/2017. Hotel lobby was under construction and the heavy smell of dust was in the air so thick that it made me gag. It was obvious that dust from the construction layered everything on the first floor. Extension cords crossed access...More
Thank Jerry C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites MasonResponded November 24, 2017
Hi Jerry C,
Thank you for your stay and for being an IHG Rewards Club Platinum Elite member. Our hotel is committed to providing our guests with the highest quality services and facilities and we are truly sorry for the disturbance caused by the renovations...More
Absolutely horrible and disgusting!!!
Upon check in, I go to my room and check the bed… there is a huge yellow urine stain on the bed sheets. I am pretty sure the sheets were not washed, the bed was made after the accident without changing...More
Response from Joseph G, General Manager at Holiday Inn Express Suites MasonResponded October 13, 2017
Sorry for your experience. That is not the norm here, and I would like to hear more about your stay.
Under construction and was a hard stay at the hotel due to this situation
The staff was friendly and helpful
But there were some stained items in our room and then we had to report noise issues with other guests. Ugh!More
Response from Joseph G, General Manager at Holiday Inn Express Suites MasonResponded October 4, 2017
Sorry for the issues you encountered. I appreciate your feedback. construction is always a little difficult, but we do our best to make sure we keep the impact to a minimum. I have addressed the housekeeping issues, and am confident you wouldn't experience that again....More
$96 - $153 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Mason
#7 Family Hotel in Mason
Non-Smoking Rooms ,
Number of rooms
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