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Hilton Garden Inn Cincinnati/Mason

Cancelon$107*
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#6 of 18 Hotels in Mason
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$156*
$107*
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$129*
$129*
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Hilton Garden Inn Cincinnati\/Mason
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464 Reviews from our TripAdvisor Community

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Showing 454: English reviews
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Reviewed 2 days ago NEW

Not worth the price. My too door did not lock and they put me at the end of the hall by the pipes. I heard a constant high pitched squeal for the first hour. Maintenance was in and out of the room trying to fix the door. The staff never offered to switch my room....I had to ask. I'll stick...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 492ks189
Overland Park, Kansas
HOTEL’S FAVORITE REVIEW
Reviewed January 25, 2017

Excellent service, clean and well maintained facility and rooms - really had everything you could want to make it a pleasant and relaxing stay. Staff is so friendly, and the little touches like drinks and snacks out in the lobby make it even more welcoming.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jane M
About Hotel's Favorite Review
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Chicago, Illinois
Reviewed 6 days ago NEW

Everything was very nice about this hotel except the walls were paper thin. We could hear a phone conversation from someone next door....every word! Also our room was next to a supply closet, where employees were in and out all day and letting the door slam....annoying. On the other hand, it was clean and comfortable.

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Helpful?
Thank Beverly R
Management response:

Thank you for writing a review on trip advisor, I am very sorry about the noise from the supply closet I will be sure to address this with the staff to make sure they are quiet and do not let this happen. I am glad the that everything else went well. I do hope you will be back to see...

Glasgow, United States
Reviewed 2 weeks ago

I was highly satisfied with my stay and would recommend this hotel to anyone. The staff was very courteous. The hotel was well maintained and cleaned. My daughter loved that you could order french toast. I

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank K8995ZXjennym
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Rensselaer, United States
Reviewed 2 weeks ago

I am always comfortable and happy with my stay at the Hilton. The rooms are clean and refreshing, the staff is friendly and accommodating, and the food is very good. The mattresses in the rooms are great quality - I always sleep well when I stay here. The room has a refrigerator and a coffee maker, TV, internet and ice...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank barbaraaw2017
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Glasgow, United States
Reviewed 2 weeks ago

Basketball team stand here and had a great experience. Only problem were memory foam mattresses but thats a personal preference. Great staff went out of the way to accommodate our group., very good breakfast.

Review collected in partnership with Hilton Garden Inn
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Thank 490jefferyh
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Potomac, Maryland
Reviewed 2 weeks ago

I had a great experience staying at this hotel. The food, staff, and amenities were excellent. There is an indoor pool which is a nice touch. I really appreciated the hotel putting up signs to let the young kids know that at 10:00 pm it is quiet time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mauriciomF4953TT
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Reviewed 2 weeks ago via mobile

Wonderful place to stay! Friendly staff, clean room great location. Room was large. We stayed in an handicap accessible room because my nephew is in a wheelchair. The room was great. Very large and very accommodating. Great restaurants nearby.

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Helpful?
Thank Steve F
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Rotherham
Reviewed 2 weeks ago

We have used other Hilton Garden inns before and found this one just as good as the others. The staff on the front desk were friendly & helpful, they made you feel welcome. There are a selection of eating places around the hotel area so you are not short of anywhere to eat at night. We were going to go...

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Helpful?
Thank andjanRotherham
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Cleveland
Reviewed 5 weeks ago

We choose this hotel 3-4 times each year. It is clean and well maintained. Staff is polite and courteous. Good location. Neighborhood seems safe. Lots of places to eat close by. Movies, Walmart too. We will continue to return.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 860kelleyw
Management response:

Thank you for choosing to stay at our hotel during your recent visit this month to the Mason, Ohio area and for taking the time to write a wonderful review on Trip Advisor. We are thrilled that you enjoyed your stay and thank you for the 5-star rating. Reading great reviews like yours brings a smile to the faces of...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cincinnati/Mason is a newly built, full service hotel that is conveniently located near Kings Island Amusement Park, Beach Water Park and several sports complexes. With easy access to I-71, you're minutes away from local shopping malls, downtown Cincinnati, IKEA and more. Our gorgeous hotel is perfect for both business and leisure travelers. Whether you want to take a swim in our indoor pool, get your fitness on in our fitness center or enjoy a delicious meal at our on-site restaurant, The American Grill, you're sure to have a memorable experience. Each room offers your choice of a King or Double Queen Garden Sleep System™, large work desk and ergonomic Herman Miller chair, two phones with voicemail, speaker phone and data ports, complimentary wired and wireless high-speed Internet access,32-inch LCD TV, microwave oven, Keurig coffee pot with selection of coffee and teas with creamers and mini-refrigerator, hair dryer, iron and ironing board and clock radio with MP3 connection. With the Hilton Garden Inn Cincinnati/Mason, there is no need to sacrifice comfort for convenience - we have it all! ... more   less 

Additional Information about Hilton Garden Inn Cincinnati/Mason

Address: 5200 Natorp Blvd, Mason, OH 45040-7927
Location: United States > Ohio > Warren County > Mason
Price Range: $107 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cincinnati/Mason 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Hotels.com, Hotwire, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Garden Inn Cincinnati/Mason reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cincinnati/Mason Hotel Mason
Hilton Garden Inn Cincinnati/Mason Ohio
Hotel Style:
#1 Business Hotel in Mason
#3 Family Hotel in Mason
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Cincinnati/Mason staff and other travelers.
1 question
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Edwardsville, Illinois

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Questions? Get answers from Hilton Garden Inn Cincinnati/Mason staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask if your room is next to a storage closet.”
BeverlyR279, 6 days ago | Read review
“go to top floor if you can”
Courtky, Dec 23, 2016 | Read review
“King Jr. Suite was very roomy.”
sandymC7344QT, Nov 30, 2016 | Read review
“Don't be shy about asking for what you want, they are happy to accommodate.”
tobib402, Sep 1, 2016 | Read review
“quiet at night”
nurse2004, Jul 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$107* /night
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Booking.com$129
GardenInn.com$129
HotelQuickly$156
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*Disclaimer
Prices are for 1 room, 2 adults
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