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Cincinnati Marriott Northeast

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#8 of 18 Hotels in Mason
Certificate of Excellence
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Cincinnati Marriott Northeast
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293 Reviews from our TripAdvisor Community

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Showing 283: English reviews
DuBois, Pennsylvania
Reviewed November 5, 2014

This was by far one of the best Marriott's I have ever stayed at. The customer service was excellent! From Houskeeping to Food Service I couldn't of ask for anything more. Everyone was so friendly and always willing to answer a question! My husband and I had dinner in the restaurant, and enjoyed every thing. If I ever have to...

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Helpful?
Thank deborah1954
AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

deborah1954, We Love, Loved having you!!! Thank you so much for sharing your experiences with the rest of the world. We hope to see you again very soon and please do not hesitate to let us know if you need anything in the future. Michael Hogan General Manager

Reviewed October 25, 2014 via mobile

Here for a wedding in a block of reserved rooms. Hotel lobby very nice. Nice fitness room and pool. Rooms clean and comfortable. Bed comfortable with nice linens. Nice buffet breakfast as part of the package. Very accommodating for a large family affair. Loved it!

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Thank Boopnp
AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

Boopnp, We are thrilled to have had the opportunity to share in your families special day. I have shared your comments with the Team and they are all very pleased that their hard work and dedication paid off! We look forward to seeing you again soon. Michael Hogan General Manager

Toronto, Canada
Reviewed October 21, 2014

A young man named Tyler delivered our room service, which I'm sure is a pretty typical job duty for him, but it was the customer service and Tyler's attitude that stood out. So pleasant, so helpful and two steps ahead of us. I can't really explain it but it made us feel like if we had any issues we knew...

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Thank Sonia U
AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

Sonia, It was a pleasure speaking with you yesterday and thank you again for sharing such positive feedback with others. I spoke to Tyler and he was very pleased to hear that you enjoyed his level of service. He takes great pride in everything that he does and receiving feedback such as yours really does make his day. I hope...

Lexington, Kentucky
Reviewed October 8, 2014

My wife and I recently spent a weekend in Cincinnati and we stayed at this Marriott. As most Marriotts go, this property was clean and the staff was polite. While we didn't use the facilities, the indoor pool and exercise area looked clean and in good repair. There seemed to be a lot of school age soccer players in the...

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Thank HarleyRidinFireman
Huntington, West Virginia
Reviewed October 1, 2014 via mobile

This is by far my favorite hotel in the Cincinnati area. Especially when we go to Kings Island. On this trip, we were there for a soccer tournament. I can't express my gratitude towards the staff on how accommodating they were. They treated our entire soccer team so perfectly. This is the reason why I choose to stay at the...

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Thank KDSoccer2
Reviewed September 24, 2014 via mobile

I am always impressed when I stay at a Marriott hotel. This particular location is no different! From the time I checked into the time I checked out the service was beyond compare. If you're going to stay at this particular location and happen to be on business for Procter & Gamble this is an exceptionally close location to the...

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Thank Icantdrive65
London, Canada
Reviewed September 23, 2014

This is a gem of a hotel. We stumbled upon this place late at night in a storm while driving home from Florida. Beautiful in every way. The staff were extremely friendly and helpful. We were upgraded to a beautiful room, and the most comfortable bed ever! The bar service was amazing. The staff were very friendly and provided accurate...

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Thank Lawrence J
Loveland, Ohio
Reviewed September 17, 2014

This Marriott was fabulous (I sang that!)!! Anytime I have to come back to Cincinnati I will stay here. The staff is just the most professional and friendly group you will come in contact with. The hotel itself is lovely. The rooms are very fine, just everything is great. In fact, I am speechless. And I am never speechless. I...

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Thank GrooviGirl
AGM2010, General Manager at Cincinnati Marriott Northeast, responded to this review

Groovigirl, It was a pleasure having you and we are thrilled that you were left speechless! The Team here at Cincinnati Marriott Northeast takes great pride in being over-the-top service professionals and they thrive on feedback such as yours. Let me know when your travels bring you back to Northern Cincinnati. I would really like to thank you in person...

Cleveland, Ohio
Reviewed September 3, 2014

We stayed at this hotel for the night on a trip to Kings Island. The drivve is about 5-10 minutes away. We arrived around 9 pm and were please that we could find close parking. The lobby is very inviting and the staff quickly and very courteously checked us in. The lobby has a Starbucks and a lounge area. Our...

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Thank Travelgrl911
Ellicott City
Reviewed September 2, 2014

We were vising friends in Mason, Ohio in early July and stayed at the hotel because it was conveniently located to our friends. The hotel staff was very friendly and the hotel was clean. We ate Sunday brunch in the restaurant and food and service were very good. Our room was large and the bed was comfortable. My only issue...

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Thank Charles B
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the suburb of Mason, Ohio and minutes from offices, attractions, shopping and more, the Cincinnati Marriott Northeast is an ideal destination for every traveler. Guests enjoy our family-friendly hotel, offering spacious rooms with all the comforts of home, an outdoor pool and casual American cuisine at RiverCity Grille & Lounge. ... more   less 

Additional Information about Cincinnati Marriott Northeast

Address: 9664 S Mason Montgomery Rd, Mason, OH 45040-9397
Location: United States > Ohio > Warren County > Mason
Price Range: $71 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cincinnati Marriott Northeast 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Cincinnati Marriott Northeast Hotel Mason
Marriott Mason
Marriott Hotel Mason
Mason Marriott
Cincinnati Marriott Northeast Mason, Ohio
Hotel Style:
#2 Family Hotel in Mason
#4 Business Hotel in Mason
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Questions & Answers

Here's what travelers have asked, with answers from Cincinnati Marriott Northeast staff and other travelers.
2 questions
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Glen Daniel, West Virginia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great location to many other restaurants, shopping and etc. All rooms seemed nice.”
 of 5 bubbles blchildress, 3 weeks ago | Read review
“high floor - renovated”
  • white at some point? just old
  • wallpaper cracking and those rug baseboards...
  • an old yellow tinge to everything
  • popcorn ceiling - really???
  • modern tech
 of 5 bubbles 244JoshG, Oct 11, 2016 | Read review
“1st floor for convenience.”
 of 5 bubbles JoeB405, Aug 18, 2016 | Read review
“Only one block of elevators.”
 of 5 bubbles dougw695, Apr 11, 2016 | Read review
“Try to see if your reservation can include access to the Concierge Club.”
 of 5 bubbles 355derrickt, Sep 23, 2015 | Read review
5 of 5
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