Great Wolf Lodge is an excellent choice for travelers visiting Mason, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Great Wolf Lodge offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available.
The resort offers room service, to make your visit even more pleasant. The property also features a pool and a poolside bar. Guests arriving by vehicle have access to free parking.
While staying at Great Wolf Hotel, visitors can check out Christ's Church (2.9 mi) and Saint Susanna Catholic Church (2.9 mi), some of Mason's top attractions.
If you like barbeque restaurants, Great Wolf Lodge is conveniently located near Reds Hall of Fame Grille.
Mason is also home to Mason Historical Society Alverta Green Museum, a popular military museum that is not too far from Great Wolf Lodge.
Enjoy your stay in Mason!
We booked through RCI. Which meant we couldn't check in on the app. I didn't know this and worried a bit so I called customer service a day before and after like a two hour wait time (I didn't wait that long, they called back) I was told you couldn't check in on the app with an RCI reservation. But it really didn't matter because I didn't see any advantage to checking in online. I still had about a 30 minute wait to check in once I got there. I know resort fees are common in resorts, but c'mon Great Wolf Lodge. Just put it in the price of the room. It is expensive enough as is, who will notice. I did some age in the pool area. Lots of dirt and such in high areas, etc. I'm a bit surprised they didn't do a deep clean of walls, etc. when it was shut down for COVID. But most areas were clean (for an indoor waterpark). Okay, so that's some negative stuff. Now positive. My kid loved it. And that's what matters most. I did appreciate they kept the mask mandate indoors even after state lifted it. Now, I'm in an indoor waterpark so like c'mon. Can only do so much. I wouldn't have come without a vaccine. Anyway, had some really nice dealings with staff. Considering how hard it is to get workers, I thought each one I dealt with was very helpful. Room was good! Very large. Beds were good! Balcony was nice! They asked if I wanted 3rd or 4th floor. 4th gave us a vaulted ceiling. Which was nice. I liked the microwave and fridge. I used this quite a bit to avoid paying for food on site. My kid liked the Arcade. It is expensive. When relative to say Chuck E. Cheese. But it is nice in a hotel to have an arcade of a decent size. I wish it was open later than 10 PM. Also, see this photo of the art in our room. My son was so confused by it. Why is that house like that. I sent it to a friend. She explained it is "mixed media" but yeah it is weird. I mean, it is hotel room art, so whatever. But it's weird, right? Nothing else in the room was like that.…
Our family stayed here in May, it was our 2nd time coming here in 2 years, the first time being before Covid hit . The first time we stayed it was amazing - this time, not so much. As restrictions for Covid were winding down the hotel was still using this as an excuse for a lot of issues. First, the hot tub area was closed due to "social distancing" however all the other areas were packed with people and nothing was being enforced. The kids obstacle course area was closed for no reason. Two of the main slides were also closed, again for no reason. My best guess is lack of staffing. There was also an abundance of trash, inside and out. We sat on the balcony two days in a row and noticed TONS of trash on the grounds. We watched two different employees walk by on two different days and both just walked right past it all. The hallways had lots of piled up trash and pizza boxes, etc. due to the lack of room servicing. The hotel stated that employees would not be coming in during our stay due to Covid, again this felt more like an excuse for lack of staffing. The game room area was just ok. Don't go for the tickets, you'll need to spend about $100 to get anything of value. We had over 400 tickets and only had enough for hard tack candy, our kids were so disappointed, they ended up giving away their tickets to other kids. The good part about our stay was the parts of the water park that were actually open, the Dunkin Donuts (mobile ordering is highly recommended, long lines in the morning) Also, the room itself was very large and quiet. Maybe in due time this place will turn around but right now it's not a great value to go here, especially with Kings Island reopening.…
The staff was all so friendly, the waterpark was wonderful. However we aren’t sure if we will go back. We went to celebrate our sons birthday, and were only there for one night. We got the room with a queen bed and three twins(bunk bed and a single twin.) when we went to tuck the kids in at 9 pm the bottom bed was wet. I picked up the blanket and smelled it. It was soaked with urine. The sheets were soaked with urine. I called up front and they assured me that the sheets are changed between each family. This is clearly not true, this is a safety issue and I am horrified. I literally had another persons bodily fluids on me! They moved us to a new room around 10pm, and We were given “free late checkout” by management- but we couldn’t stay late because we had to leave for my sons party at our home. We paid nearly $900 after the room, food packages, birthday package, paw passes and taxes. This was our second time at GWL.…
It’s understandable that there are given limitations due to covid 19; however, one has to go off campus for most amenities after 9pm or before 10am. Long lines for breakfast at Loose Moose and Dunkin. If capacity is an issue they should not book so many guests. Otherwise the water park was nice & clean.
My daughter thinks this is the coolest place that ever was. Don't buy the dining plan. If you are like, "but we were there a couple of years ago and thier dining was pretty good, especially the buffet." it was. It no longer is. Otherwise a great stay.