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SpringHill Suites Cincinnati Northeast/Mason

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SpringHill Suites Cincinnati Northeast\/Mason
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147 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Cincinnati Northeast/Mason
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Showing 147: English reviews
Bristow
Reviewed March 17, 2015

I stayed here for several weeks on business. The staff is friendly and helpful, from the front desk to the kitchen. I enjoy talking with them. The rooms are clean and well maintained. The beds in all of the rooms I've stayed in feel like there is a slab of wood beneath the mattress. It's not a comfortable bed, not...

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1Thank LaxDadOf3
Shelby, Michigan, United States
Reviewed March 2, 2015

On this trip I stayed at three Marriott properties...different badges, but all the same quality. No I don't work for Marriott !! Clean, spacious rooms, courteous service by all personnel, and above average free breakfasts. Price...very competitive. I had asked for extra pillows n the reservation, and they were there.

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1Thank 597RoyW
Reviewed January 2, 2015 via mobile

We are Silver Elite members, so we thought to use our points for a nights stay on New Year Eve. We were highly disappointed that this was a Marriott chain. The lobby looked updated but the rooms were not. Our room felt like we were on top of a compressor. We said something to the front desk about the noise...

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Thank Missy1127
Ryan T, Manager at SpringHill Suites Cincinnati Northeast/Mason, responded to this review

Hello- My name is Ryan Tomaro, Assistant General Manager at the Springhill Suites Cincinnati Northeast. I would like to offer my sincere apologies for negative experience that you encountered on New Years Eve. We have shared your feedback with the appropriate staff members to ensure that similar issues do not arise again in the future. Regards Ryan

Lees Summit, Missouri, United States
Reviewed October 27, 2014

I'm a Marriott Gold member, so I have stayed at my share of Marriott properties across their product line, most often Fairfield Inn, Courtyard, and Marriott, and I can honestly say that I was more disappointed in this place than I've ever been at any other property. The property and room were clean enough, but to begin with, there must...

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4Thank JJM_in_MO
Ryan T, Manager at SpringHill Suites Cincinnati Northeast/Mason, responded to this review

Hello- My name is Ryan, Assistant General Manager at the Springhill Suites Cincinnati Northeast. I would like to offer my apologies for the inconveniences that you experienced as a result of the large group consuming the majority of the hotels space. Obviously we failed to control the crowds and noise during your stay. I can assure you that we have...

Milford, Ohio
Reviewed October 24, 2014

I recently had to deal with a family crisis which had me staying at this hotel for 2 weeks. Let me say that if you are ever in the Kings Island area and you are looking for that hidden jewel, this place is it. It al starts with the management and front desk staff. In my opinion all of the...

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2Thank durkman24
Indiana
Reviewed October 11, 2014

We recently stayed at this hotel while a family member was hospitalized. Although it is a little hard to find the rooms were clean, roomy and very comfortable. The extremely friendly and professional staff worked with us as we needed to make many changes to our reservation throughout our stay. They helped make a difficult situation a little easier.

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Thank travelfromIndiana
Atlanta, GA
Reviewed October 2, 2014

Quick overnight as we passed through the area. it's a bit hard to find as night being back in a corporate park/car dealer area. A nicely kept facility, with a friendly staff. The lobby area was host to the parents of a travelling sports team when we arrived at midnight. Pizza, drinks and lots of noise! Room was fairly quiet...

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1Thank DSGAtlanta_GA
Raleigh, North Carolina
Reviewed October 1, 2014

Nice place with large, comfortable rooms, decent free breakfast, good coffee and iced water 24/7 in the lobby. Friendly staff all the time and good location close to the I-71 but it also backs up right on the freeway.

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Thank Steven J
Great Neck, New York
Reviewed October 1, 2014

I stayed at this hotel for a night recently while visiting King's Island park. I got a great deal on Priceline and was thrilled with the room (though I wish I had been in it more). The friendly and professional staff was kind enough to let us check in early, as we'd been driving through the night. The room was...

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1Thank MBear24
Reviewed September 30, 2014 via mobile

Thank you to Irene at the front desk who extended our stay a day even though they were full, in order for us to be at the hospital when my father-in-law passed away. She's a special lady and it goes to show some businesses have a heart. Thanks again for making our stay comfortable in these trying and exhausting times....

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Helpful?
Thank Julie L
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about SpringHill Suites Cincinnati Northeast/Mason

Address: 9365 Waterstone Blvd, Mason, OH 45249 (Formerly SpringHill Suites Cincinnati Northeast)
Location: United States > Ohio > Warren County > Mason
Price Range: $88 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Cincinnati Northeast/Mason 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Springhill Suites Cincinnati Northeast Hotel Cincinnati
Cincinnati Springhill Suites
SpringHill Suites Cincinnati Northeast/Mason Ohio
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Questions & Answers

Questions? Get answers from SpringHill Suites Cincinnati Northeast/Mason staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We used government rate (I work for government), and the basic room is described above.”
 of 5 bubbles aarono897, Dec 3, 2016 | Read review
“You can opt out of housekeeping for 25 bonus Marriott Rewards points”
 of 5 bubbles 847rhip, Sep 14, 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles DenJeaBul, Jul 2, 2016 | Read review
“Ask for a room further away from I-71”
 of 5 bubbles cdclark99, Apr 13, 2016 | Read review
“great room for the price”
 of 5 bubbles Traveling_Ladee, Nov 30, 2015 | Read review
5 of 5
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