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We are a family of two adults and three teenagers so we are frequently searching for reasonably priced, spacious hotel rooms. This was our first SpringHill stay and we were very pleased.
For under $100 we got a room with two double beds and a...More
This hotel is tired and needs basic help. Nowhere to plug in devices next to the beds. So noisy from the freeway. I even requested a room away from the road. Cheapest windows available. Dated look. The staff was pleasant and capable.More
Thank David W
Response from Amanda M, General Manager at SpringHill Suites Cincinnati Northeast/MasonResponded October 27, 2017
Thank you for your feedback regarding your recent stay at our SpringHill Suites, Mason Ohio. I am so sorry to hear that you were disappointed with your stay. We strive for 100% guest satisfaction and it appears that we fell short in this instance. Thank...More
Basic hotel with free breakfast. Tiny weight room with 3 treadmills and 4 sets of dumbbells. Worst part was the smelly room air conditioning units. It is also right next to the highway, so rooms can be noisy depending which side you get.More
Response from Amanda M, General Manager at SpringHill Suites Cincinnati Northeast/MasonResponded August 8, 2017
Thank you for the feedback as it is essential for us to improve the level of service and the quality of our product. I apologize that we did not exceed your expectations as we strive to do so. I have shared your feedback with the...More
This hotels needs a refurbishment of the rooms. They are starting to get tired.The suite was a nice size, but the soundproofing from outside was poor. I heard road noise all night and I am not normally a light sleeper. The front desk attendant knew...More
Response from Amanda M, General Manager at SpringHill Suites Cincinnati Northeast/MasonResponded August 5, 2017
Thank you for the valuable feedback and for choosing our SpringHill Suites while visiting Cincinnati. I am so sorry that we fell short of meeting or exceeding your expectation. Rest assured, I have shared your feedback with the appropriate people. Once again, thank you and...More
Was in Cincinnati for training with my company. This hotel is an excellent property and I would love to stay here again if I manage to return to the area for Kings Island. Rooms are fairly quiet, though you can get a bit of noise...More
$84 - $158 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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Also Known As
Springhill Suites Cincinnati Northeast Hotel Cincinnati ,