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All reviews front desk choice privileges pool area comfy bed waffles breakfast room hot tub and pool refrigerator and microwave water pressure convenient location clean rooms free breakfast pillows counter gravy protein cereal
I really felt like family walking in. Staff is so helpful and kind, makes you truly feel welcomed. Plus they have a SAUNA, hot tub and pool with the largest breakfast options I've seen at a midscale hotel. Thank you guys for making my stay...More
1. Reservations were made by my friend. After trying to get through for an hour she called the main reservations number. In making the reservation, she asked to be on the first floor since I am disabled. She was informed that this was a one...More
Date of stay: September 2018
Response from Sadie P, General Manager at Quality Inn & SuitesResponded September 10, 2018
I do apologize that there seemed to be difficulty in reaching the front desk. I am not sure about this 50$ restocking fee you encountered. If we have the availability to put someone in an area where it is more convenient for them to access,...More
A previous guest apparently had an “accident” in the bed. I pulled back the sheets to discover 4-5 largish brown stains that someone had covered with a bath towel. We had to change rooms at 3 am and weren’t able to get to sleep until...More
Date of stay: August 2018
Response from Sadie P, General Manager at Quality Inn & SuitesResponded August 13, 2018
I am truly sorry to hear your experience was not pleasant. I am glad we were able to accommodate and give another room to you. We are looking into the issue on what could have transpired to leave a room exposed such as it was...More
Check in was quick and friendly. Lobby appeared cleaned nicely decorated. Parking was well lit and adequate. We were upgraded to a suite since we are choice members. Very sitting area, counter, stools, sink, refrigerator and microwave. Would be not for an extended stay. Bedroom...More
Date of stay: August 2018
Response from Sadie P, General Manager at Quality Inn & SuitesResponded August 7, 2018
Thank you for taking time to leave a review. It really is 50/50 on beds. Very well loved or very disliked. We do the best with what we have. Thank you for the kind words. We look forward to seeing you again should you return...More
Front desk staff was very friendly! Pizza delivered right to the room! Check out was a breeze!! Simple room with all the fixins....
Easy shuttles to and from the festival we're already set up and running!
Date of stay: July 2018
Response from Sadie P, General Manager at Quality Inn & SuitesResponded August 3, 2018
Thank you for taking time to do our survey. We love hearing comments like these! I hope you enjoyed your stay with us and we look forward to seeing you again. Sincerely, the G.M. and Quality inn of Mansfield, OH.
2012 Newly Remodeled Hotel, with new management! Conveniently located in the heart of Mansfield. Located 8 miles from the Mid Ohio Race Track. Just minutes away from the Ohio State Reformatory, Kingwood …MoreCenter, Biblewalk Museum, and the Carousel District. The Ohio State Reformatory is the filming location of the Shawshank Redemption along with other movies and music videos. We have two wonderful packages surrounding this attraction; The Shawshank Trail Package and the Haunted Mansfield Package. We pride ourselves in our newly remodeled rooms and bathrooms with brand new mattresses and light comfy bedding. We offer a hot deluxe breakfast with rotating breakfast to keep it spicy for the long-term guest. Wireless internet is throughout the hotel with a business center for guest needs. The Quality Inn & Suites has complimentary passes to a fitness center within a short distance for the guest that enjoys the conveniences of a real gym. Our onsite Fitness Center will be completed in June, 2015. Also, the largest indoor pool in the Mansfield area with a hot tub and a dry sauna. We pride ourselves with having the friendliest and most accomodating staff. Our housekeepers keep our rooms top notch and spotless! Less
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