From getting a last minute room, searching for our rewards account, to employees readily available at breakfast to housekeeping adding more pool towels, we had a great stay! I will say the "hot tub" was NOT hot, but the pool was great!
The reason for redoing my review and minus the silly issues I could have overlooked. We checked in on April 5, had the don't disturb sign up until we checked out on April 7. Yet on April 6, my card credit was charged an addition 250.00. When I called in I was informed that it was the smoking fee and that housekeeping took pictures as proof. That means housekeeping would have been in my room on April 6th, despite the don't disturb sign however they didn't even make the bed while in there. Second part of all of this, we don't smoke. The drunks partying outside our hotel room noticed the sign, it was what prompted them to knock on our door at 10:30pm that night. I didn't complain about the wifi and cable going out, the dirty floors in the fitness room, the refrigerator that was on max but hardly cold, the usb plugs that didn't work or the broken lamp. Or the party that stretched almost half the 4th floor and outside the hotel until almost 1am. Because honestly those things went that big of a deal, its a hotel. But this 250.00 change for not smoking and someone supposedly in our room when asked not to with the do not disturb sign up, is not okay with me. I have contacted the hotel, corp and my credit card company, this is not cool. This will be our first and probably last stay with La Quinta.…
Blood smears on doorway. Breakfast quality and selection very poor. Room was across from elevator, very loud mechanical noise all night. Over booked rooms so didn’t get the room I reserved. Would give them another chance...maybe.
Everything was as advertised.We checked in with 2 small children to great accomodations .I recommend you try the king bed with pull out sofa ,it was a comfortable room and the kids loved having the extra areas to watch tv from.Indoor hot tub & pool area clean and quiet.
Poor breakfast service. Hostess was rude and would not refill items that were depleted. Children ran up and down the hall unsupervised until pool closed. Hvac unit in this room very noisy. There was some food items left in the fridge.
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