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BEST WESTERN Richland Inn-Mansfield

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180 East Hanley Road, Mansfield, OH 44903
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170 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Buffalo, New York
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed four nights at this hotel because of a family wedding in the area. It got good reviews on TripAdvisor and I'm a platinum rewards member which was the reason for our choice. The hotel is conveniently located off the highway and it's easy to get around the area from there. The staff was very friendly from check-in to... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Michele G
Louisville, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Overdue for new carpets, maintenance throughout, updated beds and room decor, and new bleach for the sheets. If you are traveling with a dog, you have less choices, but this is the worst BW I have ever stayed at.

Review collected in partnership with Best Western

Helpful?
1 Thank Gregg H
Hutto, Texas
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Extremely pleased with this hotel! The room was great. Comfortable beds, great pillows, great cable TV. Breakfast was really good. The hotel staff was very friendly and helpful. I give this hotel 2 thumbs up!

Review collected in partnership with Best Western

Helpful?
Thank Paula L
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

Thank you for the lovely review , Our staff is very helpful and friendly and we are in a good location right off 71 a lot of things close by restaurants and places to visit , im just really glad you had a wonderful stay and look forward to seeing again in the future , and we here at the... More 

Hammondsport, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The check-in was ok, but he did not tell me the location of the room, so I had to move my car twice. The room was not clean, I opened a towel and a spider fell out on the sink. My wife opened the drawer to put away some items, and there was 9 bottles of medicine and a test... More 

Helpful?
Thank scubajoe69
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

I want to thank you for your review and your feedback and to apologize for your experience during your stay i must say this is not typical for our hotel and it unacceptable and i will deal with it ,and make sure it dont happen agian i hope you come back and give us a second look because Our breaksfast... More 

Mansfield Ohio, United States
1 review
3 of 5 stars Reviewed June 13, 2016

hotel was nice. Decent breakfast. Pet friendly. A little noisy from close by expressway. only spent 7 hrs in hotel - wish a had gotten a better discount. There was a charge for my small dog. Some hotels do not charge for pets.

Review collected in partnership with Best Western

Helpful?
Thank Filippa S
Burton, Ohio
2 reviews
3 of 5 stars Reviewed June 13, 2016

This hotel is dog and cat friendly hotel with a good breakfast and nice pool. Nice large grassy area surrounds the hotel which makes walking the pups easy. The hotel is only two stories and has many exits. The best part of the hotel was how quiet the rooms were. I would recommend this hotel as a good pet-friendly hotel... More 

Review collected in partnership with Best Western

Helpful?
Thank Volpe123
Kingston, Canada
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed June 6, 2016

My Mom and I were on a road-trip to Nashville and this was our stop on the way. The rooms were clean and beds very comfortable. Check-in and out was very fast with no waiting. We were close to several restaurants The only thing I would recommend is that the coffee be a bit stronger!

Review collected in partnership with Best Western

Helpful?
Thank Cathy S
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

im glad you and your mother had a great time , and im glad you made the the decision to stay at with us, and yes we are in a good location a lot of food places nearby and close to I 71 , hopefully we see you again in the future , and we will work on stronger coffee... More 

Arizona
Level Contributor
69 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 5, 2016

This property served the purpose of a good night's sleep close to I-71. The room was clean and quiet, but was also a drab and dark place. The lighting was really bad - only a few lights with very low wattage bulbs. The furniture was marred with "wounds" from years of use. The electrical outlet for the a/c had no... More 

Helpful?
Thank shen60
Indianapolis, Indiana, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 17, 2016

my family was racially profiled by the entire staff, We were accused of something illegal, even though they knew it was the folks down the hall from us, the staff still insisted it was us, until we invite them yes it about 4-5 staff members than came into our room to investigate and found nothing, yes that's right nothing, which... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Lillie S
BWMansfieldOhio, Manager at BEST WESTERN Richland Inn-Mansfield, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave... More 

Grimsby, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 15, 2016 via mobile

I usually don't write bad reviews... But this place is a hot mess. For starters, the only rooms left were on the second floor with no elevator. Being disabled, this made bringing luggage to the room was crazy hard. The room we got had no working light as you enter the room, then we go to turn on AC, knobs... More 

Helpful?
1 Thank ckilpat63
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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Richland Inn-Mansfield

Address: 180 East Hanley Road, Mansfield, OH 44903
Location: United States > Ohio > Mansfield
Price Range: $79 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Richland Inn-Mansfield 2.5*
Number of rooms: 55
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Also Known As:
Best Western Mansfield
Mansfield Best Western
BEST WESTERN Richland Inn-Mansfield Ohio
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