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Nationwide Hotel and Conference Center

Traveler (97)
Room & Suite (31)
Videos (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Nationwide Hotel and Conference Center is an upscale hotel and meeting facility located in the bustling Polaris shopping and entertainment area of Columbus Ohio. Accommodations include 64 parlor suites and 55 lovely standard rooms. The hotel is set nestled on 15 private and beautifully landscaped acres, featuring Georgian Architecture and cobblestone streets. The property features a large sunlit restaurant adjacent to a duck filled pond offering creative, appetizing and health-oriented food offerings focused on the latest food trends. Guests can enjoy cocktails in the warm and cozy atmosphere of the Pub. Watch the game, or shoot a free game of pool - it's all for fun. Take advantage of the complimentary fitness facility with free weights and cardiovascular equipment or enjoy a late night swim in the outdoor pool. Surf the Internet while sipping on a cool beverage poolside - the entire property is offers free wireless access. Most importantly you'll be treated to the top-level friendly service for which this national award winning hotel is renowned. Take a break from the usual... Come to Nationwide and be overwhelmed by the extraordinary.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Internet
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Shuttle bus service
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Microwave
Flatscreen TV
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Hotel links
Visit hotel website
Offers & Announcements:Columbus Zoo Package
Hotel packages

Location

Full view
40Car recommended
Grade: 40 out of 100
23Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
377Reviews
6Q+A
75Room tips
Traveler rating
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Popular mentions
This is a hidden gem. So much to offer between the pub and the pools. The complimentary breakfast was very nice. The room was very comfortable including the bed. It's in a very nice area as well. You won't be disappointed.
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Response from Sue B, General Manager at Nationwide Hotel and Conference Center
Responded 1 week ago
Thank you for choosing to stay at Nationwide Hotel and Conference Center recently. We are happy that you enjoyed our property, our pub and our swimming pools, and felt that we were a hidden gem. Thank you for your business and for telling others about your experience on this review site. Our hospitality family looks forward to having the opportunity to serve you again soon. Yours in Hospitality, Sue Bellan, General Manager
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Hotel's Favorite
First time here pleasant surprise with a sectional in living room, updated suite with fridge mirco wave and Keurig with delicious coffee and tea Pub on site with reasonable drinks and food also restaurant on site. Large outdoor pool and indoor pool. Went for a conference food good meeting rooms comfortable. Would go back with family in summer tons of things to do around and tons of restaurants. Staff professional and accommodating.
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Response from Sue B, General Manager at Nationwide Hotel and Conference Center
Responded Mar 6, 2019
Thank you for choosing to stay at Nationwide Hotel and Conference Center recently. We are happy that you found us and are pleased that you enjoyed your guest suite, our onsite pub, our food and beverage offerings, and the services of our team members. Thank you for your business and for the ultimate compliment of saying that you “would come back with your family in the summer”. Our hospitality family looks forward to having the opportunity to serve you again soon. Yours in Hospitality, Sue Bellan, General Manager
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My husband and I visited this hotel for our first mini-vacation with our ten month old son. We picked this hotel based on the number of good reviews it had received. Very misleading. Upon arriving, the grounds were quite beautiful (perk). Once checked in, we realized that we were placed in a room far smaller than what we had asked. The front staff was extremely understanding and accommodating. As a result, we were moved to another area on the same floor (thank you!). Unfortunately, this side of the hotel was nearly 15 degrees warmer than the other side (downfall). The room had clearly not been cleaned in quite some time either (crumbs on the floor throughout, garbage under the desk, blood / red paint on bathroom wall, musty smell), but we settled in regardless (cleaning up along the way). When we booked the hotel, we were told that there would be a pack-n-play available to use for our son. Once settled, we called down to request just that. What was brought to us was a squeaky, (very) small, metal “crib” on wheels with a mattress placed on top of a wooden board. Umm...luckily we brought our own covers, but I had wished we had brought our own pack-n-play as a back up. Since it was musty and hot, we decided to use the air conditioners (one in each room of the parlor). Each room had access to their own thermostat on the wall which leads you to believe that both rooms have the ability to hold different temperatures. Nope. At night we attempted to have our room cooler than the room for our son. That is not an option. Despite having your own thermostat, you do not get to choose the temperature for that room (downfall). Lastly, for the three nights we stayed, we had limited ability to use the wi-fi internet. We found this odd because the facility holds business conferences often and we thought internet accessibility would be a priority. Unfortunately, the internet range was hit or miss in our room. This was a huge let down when we attempted to play Sesame Street for our son. Despite not having solid internet, we did try to rely on the television during down time. Another let down. 2 out of the 3 nights the satellite did not work in the evening. Overall, the facility was beautiful and the staff were very friendly. We had a wonderful dining experience at the pub (expensive) and enjoyed walking the grounds. Unfortunately, the rooms were disappointing. We had high hopes and were let down. If we return to the area, we would recommend a different hotel.
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Response from Sue B, General Manager at Nationwide Hotel and Conference Center
Responded 3 weeks ago
Thank you for sharing your thoughts regarding your recent stay. I appreciate your candor, as it allows us to understand where we are falling short and identifies areas of opportunity. While I appreciate that you enjoyed our food and beverage offerings, found the grounds beautiful, and our team members friendly, I am very disappointed that you experienced some concerns in our hotel. I have shared your comments with our entire service team, as we are all committed to continuous improvement. I would love to have the opportunity to speak with you in order to understand more about your experience. My direct phone number is 614 880 4202 if you would be open to a conversation about your recent visit, and my email is sbellan@nationwidehcc.com. Again, thank you for your feedback, it only helps us improve. All My Best, Sue Bellan, General Manager
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+1
I was here for a conference and the hotel is extremely clean and well taken care of. The staff was friendly and our conference was amazing. You will need an uber/lyft to get any where that is outside the conference center. The food provided for the conference was very good as well. My only complaint is that they say they have airport / other local transportation, however, it is very limited. If you come in early or leave late, you are out of luck with the hotel. You will need a uber/lyft.
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Response from Sue B, General Manager at Nationwide Hotel and Conference Center
Responded Jun 6, 2019
Thank you for sharing your thoughts regarding your recent visit to our hotel and conference center. We are pleased that you enjoyed your conference, felt that our hotel was clean, and our team members friendly. We are however disappointed that you experienced a concern with the availability of our shuttle. We do apologize that you experienced that concern. We appreciate both your complimentary comments, as well as your constructive comments. All feedback is a gift, and we appreciate your choice to stay with us. We hope to have the opportunity to serve you in the future. All My Best, Sue Bellan, General Manager
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Once again my conference was a wonderful experience because of the spotless, comfortable setting. The food was amazing & the service was excellent. Highly recommend a visit to this hidden gem if you are visiting the Columbus, Ohio area.
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Response from Sue B, General Manager at Nationwide Hotel and Conference Center
Responded May 25, 2019
Thank you for being our guest at Nationwide Hotel and Conference Center, and for the lovely review you submitted regarding your recent visit. We are thrilled that you found that your conference at our property was a wonderful experience, and that you enjoyed our food and beverage offerings, and the service of our team members. We would love to work with you on any future hotel and meeting needs that you might have in the area. Yours in Hospitality, Sue Bellan, General Manager
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PRICE RANGE
$110 - $199 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
NorthPointe Hotel and Conference Center
LOCATION
United StatesOhioLewis Center
NUMBER OF ROOMS
192
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