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Holiday Inn Express Lancaster

123 reviews
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Traveler (1)
Room & Suite (9)
Dining (4)
Overview
  • Excellent42%
  • Very good35%
  • Average11%
  • Poor9%
  • Terrible3%
Travelers talk about
“front desk”(22 reviews)
“room was clean”(11 reviews)
“retail stores”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Lancaster
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (123)Write a Review
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Traveler rating
49
43
14
12
4
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Time of year
LanguageEnglish
49
43
14
12
4
Show reviews that mention
All reviewsfront deskroom was cleanretail storesnice hotelmovie theaterbreakfast barfair weekhotel staffdefinitely stay here againminute drivefree breakfastchecking ingreat place to stayparking lotbusiness triphievivian
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11 - 15 of 122 reviews
Reviewed October 26, 2016

I was in town for a business conference. The local organizers chose this hotel to book a block of rooms, and after staying here, I can see why. The rooms were spotless, and the bed was very comfortable. Several members of the group were checking...More

1  Thank Greg1952
Response from Holiday Inn Exp... L, General Manager at Holiday Inn Express LancasterResponded December 30, 2016

What a nice review. Thank you

Reviewed October 10, 2016

I just don't understand when major chains have 1.5mbps speeds with no upgrades even possible, yet tout "HIGH SPEED INTERNET" total lie here. Other than that, hotel is fine. Breakfast is better than Baymont across the parking lot.

Thank David R
Response from Holiday Inn Exp... L, General Manager at Holiday Inn Express LancasterResponded December 30, 2016

We appreciate your comments. Your experience lets us know what we can do to improve. Thanks you for taking time to share.

Reviewed October 7, 2016 via mobile

On a business trip - nice accommodations. Loved the fresh lemon infused and cucumber infused water! Only problem was my bedside phone did not work. Wish they provided area Visitor Guides in the rooms. Our group sat in common area after hours and enjoyed ourselves....More

Thank Darla2424
Response from Holiday Inn Exp... L, General Manager at Holiday Inn Express LancasterResponded December 30, 2016

We're happy to hear you enjoyed your stay. Stop at the Front Desk during your next stay and we will give you a visitors guide.

Reviewed September 25, 2016 via mobile

First thing our door was practically off the hinges and many amenities where out of order and tile flooring could be cleaned better because my feet were sticking to it. Also found dog food beside nightstand on floor and bathroom sink plug was not functional.Otherwise...More

Thank John F
Response from IHGService, Guest Relations Manager at Holiday Inn Express LancasterResponded October 12, 2016

Dear John F, Thank you for staying with and for reviewing our property. We greatly appreciate your kind words regarding our staff and are glad to know you enjoyed the breakfast. However, we regret letting you down on some aspects of your stay, particularly with...More

Reviewed September 25, 2016 via mobile

Beautiful Hotel, Friendly staff, Clean Room w/Super Comfy beds & a free breakfast with endless selections! I've worked in housekeeping in the hotel industry for nearly 30 yrs now..... So.. I'm pretty tough to please from a housekeeping stand point! Great Job....Lancaster Holiday Inn Employees!...More

Thank RochelleZe
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Breakfast included
Restaurant
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Tennis Court
Details
Price range
$122 - $226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$122 - $226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1)
Room & Suite (9)
Dining (4)
Pool & Beach (4)
Hotel & Grounds (7)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
jdog02321
March 31, 2016|
AnswerShow all 2 answers
Response from michellesmusic | Reviewed this property |
It's not specified, but a credit card is required, so I'm guessing 18.
0
Votes
toledobasements
October 2, 2014|
AnswerShow all 2 answers
Response from EnglishGallivanter | Reviewed this property |
Hi. From what I can remember, there was a BIg Boy Restaurant almost next door and several fast food type places in the mall, which was within easy walking distance, which was ok for me. I didn't notice any others in the... More
0
Votes
Room Tips
"We stayed on the third floor and it was very quiet."
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"Essentially all rooms are same quality."
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"specify 2 queens if you have children. King is awesome if you only need one bed."
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"We were on 1st floor, close to office, room was quiet. Room was very clean"
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