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Holiday Inn Express Lancaster

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116 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Lancaster
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Showing 115: English reviews
southern michigan
Reviewed July 19, 2016 via mobile

Very nice holiday inn ! We got the 2 queen suite , we loved the room . The hotel has a nice workout room , nice heated pool a nice selection for breakfast . The guy at the front desk was so nice , he made check in a breeze , he was very helpful . If I'm in the...

Thank brendy90
Greater Cincinnati
Reviewed June 9, 2016

Stayed here last weekend for a 2 day visit. We had connecting rooms with our daughter. They accommodated our request very well. The indoor pool was awesome for the kids. The rooms were clean and well equipped with blow dryer and iron and ironing board (we were going to a wedding that weekend) The breakfast in the mornings were very...

Thank Mike G
Greensburg, Pennsylvania
Reviewed May 15, 2016

Lori at the front desk was awesome. She was friendly, helpful and very accommodating. She helped us located an AT&T store and a great place to eat. We definitely will go back. Lancaster is such a clean town, everything you want is within a mile, the mall is within walking distance.

Thank Marie W
Holiday Inn Exp... L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

WOOOHOOO!!! Thank you so much for the wonderful review. Lori is such a GREAT asset to the hotel and we are very happy you felt her as awesome as we do. We look forward to serving you during your next visit to Lancaster.

West Baden Springs, Indiana
Reviewed April 19, 2016

It's been years since I stayed at a Holiday Inn. The choice by us was this or a Baymont Inn. Three of us stayed in a "suite" (2 queen beds and a sitting area with a fold down couch) The bed was comfortable, the room was clean and it was fairly quiet. Breakfast and free parking and WiFi was included...

Thank njslipps
Hie L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Thank you so much for your response. I am pleased we exceeded your expectations. We look forward to serving you again during your next stay in Lancaster.

columbus, oh
Reviewed April 12, 2016

Could not have been better considering Lancaster is a small town. Pleasantly surprised by the staff and cleanliness. Had some confusion with the booking as I booked and my wife duplicated it but the staff promptly sorted it out. If you go to L-caster stay there.

Thank OhLac
Hie L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Awe that is great news. We are so happy that your stay was great. Thank you so much for the kind review. We look forward to seeing you during your next stay.

Smyrna, New York
Reviewed March 17, 2016 via mobile

My business travels demanded long difficult days. Staying at this hotel was the perfect remedy to the stress. The rooms were clean and welcoming. Staff is friendly and helpful. The workout facilities were in excellent condition. I was so disappointed that I failed to pack a swimsuit because the pool was clean and well maintained. Mornings began with a delicious...

Thank Clare A
Hie L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Thank you so much for taking the time out to write this PERFECT review. We enjoy serving our guests and love to treat you as family. We look forward to relieving that stress any time.

Orlando, Florida
Reviewed March 15, 2016

I spent 3 weeks in this hotel after coming to Ohio from Orlando to help my sister with her partner of 33 years in hospice. 20 minutes before I got to my sister's house they'd had a wind storm and a tree fell on her home. The insurance company sent us there for shelter (including the dog). We lost her...

1Thank Donna F
Hie L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Thank you so much for the kind words. We are so sorry for your loss but am pleased we made it a little better for you. We do love our hotel as well as our guests. We look forward to serving you again, under BETTER circumstances.

Reviewed February 17, 2016 via mobile

Breakfast lounge decorations for Valentine's Day charming. Friendly staff goes well beyond the obligatory. Nice breakfast juices and cinnamon buns. I could skip the gravy. Hotel is a standard HI express but clean and new. CONS: No changing room by pool, and room heater lowpowered on a cold night...5 degrees outside. Also, room heater was not turned on before our...

Thank LadyTravellingLight
Mineral Ridge
Reviewed February 9, 2016

Upon entering the hotel it was clean, the place felt welcoming, the gentleman at the front desk was polite. The room was clean the bed and pillows were super comfy. The heater worked. This was all great. Then we went down for breakfast. The milk was chunky but not expired , I was asked to try another and that too...

Thank TNR01
IHGService, Guest Relations Manager at Holiday Inn Express Lancaster, responded to this review

Dear TNR01, Thank you for being our guest and for taking the time to write your review. It is great to know that you were able to appreciate the cleanliness of the hotel, the comfortable rooms, and our staff service. On the other hand, we would like to extend our sincere apologies for the issues you had during breakfast. The...

Monticello, Florida
Reviewed January 27, 2016 via mobile

Nice renovated facility with pleasant helpful staff, good breakfast and nice clean rooms. Near everything. Mall is across the way and downtown in only a few minutes away. Rooms had fridge and microwave at no extra charge. Will stay here again.

Thank DianeXXXX
Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (25)
Pool/Beach Area (4)
Hotel & Grounds (2)
Dining (4)
Business Center/Function Rooms (2)
Room/Suite (9)
Other (4)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites is Lancaster's newest hotel, opened in May 2001. We are conveniently located on the Lancaster Business Route 33 next to the River Valley Mall. Our hotel has the extra amenities you've been looking for with an indoor pool, fitness center, business center, in-room movie rental, Nintendo and an extended complimentary Continental breakfast. Our large comfortable great room is a wonderful place to enjoy our specially prepared cinnamon rolls in the morning. We also offer ADA compliant rooms, 15 kitchenette suites, 10 whirlpool rooms, and 38 standard rooms with 1 king or 2 queen beds. All of our rooms come equipped with an iron, board, hair dryer, coffee maker, alarm clock radios, two 2-line phones with voicemail, micro-refrigerator, and free high-speed and wireless Internet access. ... more   less 

Additional Information about Holiday Inn Express Lancaster

Address: 1861 Riverway Drive, Lancaster, OH 43130
Location: United States > Ohio > Lancaster
Price Range: $120 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Lancaster 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Holiday Inn Express Lancaster Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Express Lancaster Ohio
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Lancaster staff and other travelers.
2 questions
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Carey, Ohio
toledo ohio
over a year ago

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Questions? Get answers from Holiday Inn Express Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Essentially all rooms are same quality.”
 of 5 bubbles O1872CKdavidr, Oct 10, 2016 | Read review
“specify 2 queens if you have children. King is awesome if you only need one bed.”
 of 5 bubbles mikegH8035GU, Jun 9, 2016 | Read review
“We were on 1st floor, close to office, room was quiet. Room was very clean”
 of 5 bubbles 303mariew, May 15, 2016 | Read review
“If you smoke you want a room on either end or dead center.”
 of 5 bubbles donnafC4869UO, Mar 15, 2016 | Read review
“ask for the south side”
 of 5 bubbles TNR01, Feb 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question