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Holiday Inn Express Lancaster

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Holiday Inn Express Lancaster
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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

First thing our door was practically off the hinges and many amenities where out of order and tile flooring could be cleaned better because my feet were sticking to it. Also found dog food beside nightstand on floor and bathroom sink plug was not functional.Otherwise staff was very friendly and breakfast bar was outstanding.

Thank John F
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Beautiful Hotel, Friendly staff, Clean Room w/Super Comfy beds & a free breakfast with endless selections! I've worked in housekeeping in the hotel industry for nearly 30 yrs now..... So.. I'm pretty tough to please from a housekeeping stand point! Great Job....Lancaster Holiday Inn Employees! Sincerely, Rochelle

Thank RochelleZe
Bloomsburg, Pennsylvania
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

This is a very nice Hotel. The rooms were great, clean, and quiet. The food was good and staff was good. I am still trying to get resolution of a rate disepancy. I have been unble to talk to a manager since I checked out 5 days ago. The woman who helped witih check out was very apologetic and promised... More 

Thank gaoman1
Level Contributor
399 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nothing bad to report, just nothing out of the ordinary either. You know what you get with Holiday Inn. Bathroom was a little on the small side. Room was nice, slightly worn. Adequate breakfast area. Food was good.

Thank dsherley
southern michigan
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

Very nice holiday inn ! We got the 2 queen suite , we loved the room . The hotel has a nice workout room , nice heated pool a nice selection for breakfast . The guy at the front desk was so nice , he made check in a breeze , he was very helpful . If I'm in the... More 

Thank brendy90
Greater Cincinnati
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 9, 2016

Stayed here last weekend for a 2 day visit. We had connecting rooms with our daughter. They accommodated our request very well. The indoor pool was awesome for the kids. The rooms were clean and well equipped with blow dryer and iron and ironing board (we were going to a wedding that weekend) The breakfast in the mornings were very... More 

Thank Mike G
Greensburg, Pennsylvania
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 15, 2016

Lori at the front desk was awesome. She was friendly, helpful and very accommodating. She helped us located an AT&T store and a great place to eat. We definitely will go back. Lancaster is such a clean town, everything you want is within a mile, the mall is within walking distance.

Thank Marie W
Holiday Inn Exp... L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

WOOOHOOO!!! Thank you so much for the wonderful review. Lori is such a GREAT asset to the hotel and we are very happy you felt her as awesome as we do. We look forward to serving you during your next visit to Lancaster. More 

West Baden Springs, Indiana
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 19, 2016

It's been years since I stayed at a Holiday Inn. The choice by us was this or a Baymont Inn. Three of us stayed in a "suite" (2 queen beds and a sitting area with a fold down couch) The bed was comfortable, the room was clean and it was fairly quiet. Breakfast and free parking and WiFi was included... More 

Thank njslipps
Hie L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Thank you so much for your response. I am pleased we exceeded your expectations. We look forward to serving you again during your next stay in Lancaster. More 

columbus, oh
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 12, 2016

Could not have been better considering Lancaster is a small town. Pleasantly surprised by the staff and cleanliness. Had some confusion with the booking as I booked and my wife duplicated it but the staff promptly sorted it out. If you go to L-caster stay there.

Thank OhLac
Hie L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Awe that is great news. We are so happy that your stay was great. Thank you so much for the kind review. We look forward to seeing you during your next stay. More 

Smyrna, New York
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 17, 2016 via mobile

My business travels demanded long difficult days. Staying at this hotel was the perfect remedy to the stress. The rooms were clean and welcoming. Staff is friendly and helpful. The workout facilities were in excellent condition. I was so disappointed that I failed to pack a swimsuit because the pool was clean and well maintained. Mornings began with a delicious... More 

Thank Clare A
Hie L, Front Office Manager at Holiday Inn Express Lancaster, responded to this review

Thank you so much for taking the time out to write this PERFECT review. We enjoy serving our guests and love to treat you as family. We look forward to relieving that stress any time. More 

Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (25)
Hotel & Grounds (2)
Pool/Beach Area (4)
Dining (4)
Business Center/Function Rooms (2)
Room/Suite (9)
Other (4)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites is Lancaster's newest hotel, opened in May 2001. We are conveniently located on the Lancaster Business Route 33 next to the River Valley Mall. Our hotel has the extra amenities you've been looking for with an indoor pool, fitness center, business center, in-room movie rental, Nintendo and an extended complimentary Continental breakfast. Our large comfortable great room is a wonderful place to enjoy our specially prepared cinnamon rolls in the morning. We also offer ADA compliant rooms, 15 kitchenette suites, 10 whirlpool rooms, and 38 standard rooms with 1 king or 2 queen beds. All of our rooms come equipped with an iron, board, hair dryer, coffee maker, alarm clock radios, two 2-line phones with voicemail, micro-refrigerator, and free high-speed and wireless Internet access. ... more   less 

Additional Information about Holiday Inn Express Lancaster

Address: 1861 Riverway Dr, Lancaster, OH 43130-1494
Location: United States > Ohio > Lancaster
Price Range: $132 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Lancaster 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Lancaster Hotel Lancaster
Holiday Inn Lancaster
Holiday Inn Express Lancaster Ohio
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