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Comfort Inn Independence

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6191 Quarry Lane, Independence, OH 44131
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146 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Texas Gulf Coast, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is run down and dirty. Rooms are very musty and in need of an upgrade, which is currently in process. However, the staff is top notch! Very polite, very professional and very friendly. The house cleaning staff did a great job keeping up my room. The breakfast staff is helpful and does a great job keeping the area... More 

Helpful?
Thank corbinr26
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Please accept my apology for not having met your expectation , but as you mentioned we are in the proccess of completeing our renovation and do hope you will give us another opportunity to share our improvements with you on a fiuture visit to our area. Have a great day!!! More 

Cleveland, Ohio
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here one night in July 2016 and we're not happy. The rooms were very musty and you could see mold/mildew growing on the bathroom ceilings. The sheets in one room were put on the bed damp. Avoid at all costs.

Helpful?
Thank angelad428
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for taking the time to respond to our hotel survey, Our current renovation will resolve manny of the issues. We hope you will return and enjoy many of our new features. Have a great day!!! hre More 

Gedera, Israel
Level Contributor
143 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed June 14, 2016

Not the cleanest place on earth: a coat hanger under the bed, sticky handset on the desk chair, a man's deodorant left on a shelf, stained bathroom rug and towels, stains on the walls. Ugh. The lampstand does not work. I'd go somewhere else if the reservation was not made by my hosts.

Helpful?
Thank Baruch M
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Your responce to our survey has been brought to the attention of our management team. All issues will be reviewed. Our current renovations will correct many of the issues. We hope you will give us another opportunity to again serve your future hotel needs. Have great day!!! More 

North Tonawanda, New York
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 5, 2016

Starting with the pros: comfortable bed and pilows. Four pillows on each bed so easy to find one that was jusr right. Nice breakfast included- scrambled eggs, sausage patties, waffles, assorted pastries, breads, yogurt, cereal, fruit.... , located in a nice area and convinent to drive to it. Water decanter in lobby with chilled lemon water and cups. Nice for... More 

Helpful?
Thank Barb2427
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for all your positve comments on your review. Our curent renovation will heplp remove your other concerns. We hope you will return soon. Have a great day!!! More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 1, 2016

we did a very late check in and the staff there was so helpful that they extended our check out time and also called us in our room before the breakfast time was getting over. Nice location, great atmosphere

Helpful?
Thank Narayana G
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you , it is apleasure to read poitive compliments regarding my staff. They enjoy being of service to you.. We hope you can return for a future visit. Have a great day!!! More 

Johnstown, Pennsylvania
Level Contributor
206 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 30, 2016

Stayed over Memorial Day weekend for two nights with my husband because the hotel we wanted to stay in (Holiday Inn across the street) was booked. They let us check in a half hour early which was nice. The lobby area is updated and clean. We got a King room with no microwave or fridge. That was all that was... More 

Helpful?
Thank nikkielynn07
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are pleased that we were able to accommodated your hotel needs. Thank you for taking the time to respond to our hotel review. Have a great day!!! More 

Richmond, Kentucky
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 10, 2016

My bride and I stayed at this place mostly because it's about 15 minutes from the Cleveland Clinic, that big-time medical center in Cleveland. The motel is adequate, but not much more. It's rather worn and somewhat tired, but it is under renovation. The price is on the high-end of the middle, if that makes sense to you. Unusual in... More 

Helpful?
1 Thank Eric G
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for reviewing our hotel and for taking the time. We hope you will return to enjoy our many up coming improvemens. Have a great day!!! More 

Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 8, 2016 via mobile

Motel staff very.friendly. desk clerk very polite and explained everything. Motel clean could use a little updating bed comfortable good valve also breakfast good and attendant a definite asset to motel

Helpful?
Thank dennis n
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Thank you for complimenting my employees. They do enjoy being ofservice to you. Your comments hve been shared with them. Have a great day!!! More 

Columbus, Ohio
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 15, 2016 via mobile

What a great opportunity to relax and enjoy some time in the soothing waters. Easy to access the major highway and a complimentary pass to a local gym. The hotel offers free parking, access to a grocery store, restaurants and free breakfast.

Helpful?
Thank Janel N
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

We are delighted that you enjoyed your stay with us and hope you can return soon. Have a great dy!!! More 

Mount Pleasant Mills, Pennsylvania, United States
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 22, 2016 via mobile

While our room was in fair condition, the bathroom and entry way leave much to be desired. Like others shared, rusted doorway, stained ceiling, grubbing and grungy shower, ill-functioning toilet, and a non-functional door lock are just a few of the issues. If our stay was supposed to be more than one night I'd be finding a different place to... More 

Helpful?
Thank Mandy H
ComfortInnIndy, General Manager at Comfort Inn Independence, responded to this review

Please accept my apology for not having met your expectation. Our renovation will correct many of the issuesds. Thank you fortaking the time to write your review. We hopr you will give us another opportunity to better serve your future hotel needs. Have a great day!!! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Comfort Inn Independence

Address: 6191 Quarry Lane, Independence, OH 44131
Location: United States > Ohio > Independence
Price Range: $81 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Independence 2*
Number of rooms: 89
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Also Known As:
Comfort Inn Cleveland South/Independence Hotel Independence
Independence Comfort Inn
Comfort Inn Independence Ohio
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