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Holiday Inn Cleveland Independence

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Holiday Inn Cleveland Independence
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224 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Cleveland Independence
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Showing 221: English reviews
Newaygo, Michigan
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2016

We stayed three nights at this hotel when I attended a conference there and we took an extra day to go to the Rock & Roll Hall of Fame in Cleveland. I was amazed at how quiet our first floor room was, with a comfortable dream of a bed. The food in the restaurant was quite good -- some of... More 

Helpful?
Thank Nancy P
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Nancy P: Thank you for choosing our hotel for your recent convention stay. We thank you for your 5 star review. I am pleased to hear you enjoyed your room. Thank you for your constructive comments regarding your restaurant experience. We consistently strive to offer great service to all our guests. We hope you will choose our hotel again... More 

Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

In town for a retirement update being held here the following day. Check in was efficient and quick for me and my husband. I am an IHG rewards member so along with that & my AAA membership room cost for a king was $142.50 + $11.40 sales tax + $12.11 bed tax grand total $166.01. We were give one voucher... More 

Helpful?
Thank Artisticquilter
Raleigh, North Carolina
Level Contributor
170 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed May 18, 2016

We stayed at this hotel for just a one night overnight. It was about a half hour or so from the airport and not a whole lot around it but it wasn't isolated either. The bar seems to be a happening place on a Saturday night!!! The staff friendly, the rooms clean, a nice place to stay for an overnight.

Helpful?
Thank Tammir
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Tammir: Thank you so much for your recent stay with us. We are very happy to hear that you enjoyed your stay and our staff took great care of you. Come back and see us again! More 

Camp Hill, PA
Level Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

I stayed here with a bus tour. Keys were ready and baggage handlers met us. Wifi works, room was clean. I had to remove the tub stopper for the water to drain. A small breakfast buffet was set up for us in a separate room but there weren't enough place settings, so we sat in the main breakfast room with... More 

Helpful?
Thank PA-Kitty
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear PA-Kitty: We are very happy to hear that our staff was efficient and took great care of your group and that you enjoyed your stay with us. We hope you will choose our hotel again if your travels bring you back to our area. More 

New York City
Level Contributor
285 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed May 13, 2016 via mobile

This was a nice Holiday Inn. Nothing too fancy but nicely appointed. The room was comfortable. The bathroom was quite large and came with great products. The staff was very gay friendly although they knocked on our door for housekeeping too early (9 am? Really?) It's near lots of restaurants like the grilled cheese spot Melt.

Helpful?
Thank NYCleveland
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear NYCleveland: Thank you for your recent stay with us. We are glad to hear your stay was comfortable and our staff took good care of you. We look forward to seeing you on a future stay. More 

Carmel, New York
Level Contributor
1 review
3 of 5 stars Reviewed May 8, 2016

Stayed in the Executive level room and not at all what I would consider "Executive Level." There was a dirty comb left on the couch from the last occupant. The bed sheets had hair on them...not sure they were changed. The microwave was not near an outlet so it had to be picked up and moved across the room before... More 

Helpful?
Thank tobybup
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear tobybup: I appreciate you taking the time out of your busy day to review our hotel. I was very sorry to hear of the problems you encountered with your recent stay. I have passed on your comments to our Executive Housekeeper to ensure this does not happen again. It's our goal to satisfy all our guests, unfortunately we fell... More 

Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2016 via mobile

Wonderful & attentive staff, very quick check in & check out, clean rooms, supplies in the room were completely full, close to eateries, Impulse nightclub & restaurant inside the hotel, during my stay it was mostly quiet, & lots of parking. The pricing is a tad bit high but worth it.

Helpful?
Thank very_sweet_biotch
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Guest: Thank you so much for taking the time to review our hotel. I am very pleased to hear that you enjoyed your stay and were able to utilize all the facilities our hotel has to offer. Your positive comments were passed on to all our staff members. We hope you will stay with us again. More 

Pittsburgh, Pennsylvania
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 7, 2016

Very clean, very good Internet, great location, easy parking, very secure, get breakfast. Room was quiet and very comfortable. Front desk staff was very polite and professional. I was very pleased. I will return again when I need to be in Cleveland.

Helpful?
Thank GenevaGrad
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear GenevaGrad: I am very pleased to hear that you enjoyed your stay with us. Your comments regarding our front desk staff were passed on to them. Our goal is to satisfy every guest and I'm happy to see we have done so. We look forward to serving you again on a return trip. More 

Mechanicsburg, Pennsylvania
Level Contributor
259 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed May 6, 2016

Found the location to be the best part of the equation from my stay. Very near major highways and downtown Cleveland. Great city, puts you pretty close to the action and near-ish sports venues. Basic rooms, basic beds, basic amenities, but fair prices.

Helpful?
Thank Joe S
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Joe S: We certainly do have a great location. Independence is a great suburb and its location provides an easy access to all the downtown attractions. We appreciate you choosing to stay with us and hope to see you again. More 

Maryville, Missouri
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 6, 2016

I've stayed at this hotel once before and had an opportunity to stay there for a night and experience events going on there throughout the week. Once again, I found myself very impressed with the facilities and most of the staff. This easily would have been a quick five star review, however a week later I still find myself baffled... More 

Helpful?
1 Thank Brandon C
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Brandon C: Thank you for taking the time to comment on your recent stay with us. We are very happy to hear that you enjoyed your stay with us and that our staff took great care of you. I was very sorry to hear about your experience with one of our van drivers. This will be addressed. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The strategic location of this Cleveland area hotel, the Holiday Inn Cleveland South Independence provides easy access to such downtown attractions as the Rock and Roll Hall of Fame, Quicken Loans Arena, Cleveland Browns Stadium, and Playhouse Square.At the crossroads of Cleveland's primary arteries; I-77 and I-480, our hotel is just 12 miles from Cleveland Hopkins International Airport. The hotel offers complimentary airport shuttle service from 6 AM to 11 PM daily.Guests will enjoy our complimentary wireless high-speed Internet access, an indoor pool, sauna, and fitness center. Michael's Grille restaurant serves breakfast, lunch, and dinner. Enjoy dancing the night away in our high energy lounge with live entertainment Tuesday - Saturday in Impulse Lounge. With over 20,000 square feet of meeting space, our Cleveland area hotel is ideal for your next event be it a corporate meeting, convention, wedding, business dinner, or family reunion.For our Priority Club Members, ask about our newly renovated Priority Club Floor with key accessed lounge serving Continental breakfast, snacks and soft drinks. The lounge also offers a computer with Internet access. Whether travelling on business or pleasure, make the Holiday Inn Cleveland South Independence your home away from home!The hotel is currently undergoing renovations of the lobby, guest lobby, and conference rooms! ... more   less 

Additional Information about Holiday Inn Cleveland Independence

Address: 6001 Rockside Rd, Independence, OH 44131-2209
Location: United States > Ohio > Independence
Price Range: $114 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cleveland Independence 3*
Number of rooms: 364
Reservation Options:
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Also Known As:
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio
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