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Holiday Inn Cleveland Independence

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Holiday Inn Cleveland Independence
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224 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

First impressions are everything. Walking in with my 10 year old granddaughter it appeared there was a bike rally in town...fine...but...they were sitting outside the front entrance blasting their music's with lyrics containing a lot of "N" words. When I arrived at the front desk the manager was standing by handling a complaint from another guest (room key not working... More 

Helpful?
Thank Mac C
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Mac C: Thank you for taking the time to review our hotel. I am sorry that your first impression of our hotel was as it was. As a hotel, we cater to many different types of people and groups, from CEO's of major companies to families and various types of social groups. This particular weekend we did have a... More 

Ottawa, Ontario, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is huge with large swimming pool. Although there was a conference going on during our stay but it did not seem crowded. In fact, there was no one in the pool when we were there. The buffet breakfast has lots of hot selections ($8.95) but the bacon and sausage were overcooked in my opinion. The staff was friendly.... More 

Helpful?
Thank redbridge_crescent
Greater Cincinnati
Level Contributor
112 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff did a great job. Hotel was busy but clean, prompt check-in and check-out. Close to a couple restaurants for breakfast. Fair price. Would stay again, although with the intent of visiting Cleveland... Independence itself it little more than a highway stop.

Helpful?
Thank NMP007
Verona, Wisconsin
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I setup a stay here for my husband and son as they were visiting family. Let me list out the issues experienced: - had to pay $10 extra for a micro fridge. It's brought to the room, because it's not standard. Microwave is not standard either? -specifically asked for a fold out couch room. They only have 2 such rooms... More 

Helpful?
1 Thank Lioness62
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Lionness62: I sincerely appreciate your feedback. I apologize and am disappointed to hear that your family's experience was not up to their utmost satisfaction. We strive to be a great hotel that guest's love and I have all ready addressed your concerns with the appropriate departments to correct the issues you have brought to my attention. I appreciate your... More 

columbus, ohio
Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here, because we were in Cleveland for a wedding. This is a large Holiday Inn mainly used for conferences or large groups. This is an older hotel that has been renovated and added onto. There was a pez convention and a few family reunions going on the same weekend, and the hotel was full. There were three elevators,... More 

Helpful?
Thank audnlou
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear audnlou: Thank you so much for your wonderful review of our hotel. I truly appreciate you recognizing our housekeeping staff and the cleanliness of your room. Thank you for choosing us. We hope to see you again on a future visit to our area. More 

Chicago, Illinois
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have been staying at this property on and off for the past year. This is not my first choice as the property is in need of repairs. What you see on the outside, is not what you see on the inside. For the past year the front entrance doors have been broken and not functioning. Only half of the... More 

Helpful?
Thank Travel4MeNE
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Travel4MeNE: Thank you for taking the time to leave us a review. Your feedback helps us become a better hotel. The main hotel doors are not broken, we many times choose to shut off the one side when extremely hot or very cold to keep the lobby comfortable for our guests. I appreciate your comments regarding our restaurant staff... More 

Rodney, Canada
Level Contributor
203 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 20, 2016

The Holiday Inn Cleveland Independence was a nice surprise as it is better than other Holiday Inns I have stayed at. The staff were friendly and helpful so that started the stay off on the right foot. There are some good restaurants walking distance from this hotel

Helpful?
Thank mstanley262
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear mstanley262: Thank you so much for responding to our survey. We appreciate your comments and compliments! We cannot wait to see you again! More 

Cincinnati, Ohio
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 26, 2016

I spent a night here in May, before a day-long meeting the next day. It was the first time I'd been to this hotel in five years. The service is still excellent and the room was comfortable and clean. It's what you want and expect from Holiday Inn.

Helpful?
Thank sancho1955
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear sancho1955: Welcome Back! Very happy to hear that we are still doing things right since the last time you stayed with us! We strive very hard to take care of our guests and our facility and happy to hear we are doing just that. Come back and see us again! More 

Amherst, Ohio
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 16, 2016

From the moment you walk thru the front door till checkout time you are made welcome. This hotel staff makes you feel welcome .I was there on business and attended a banquet and was pleasantly surprised by the dinner and the service was great. I look forward to using this hotel again.

Helpful?
Thank Martin M
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Martin M: Thank you for the awesome review of our hotel. I am very pleased to hear that our staff made you feel right at home! We're happy you chose us and we hope to see you again in the near future! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 13, 2016

I have stayed at this location a few times being from Cleveland Ohio, I've stayed here for business and we held our Holiday Party here one year which was Awesome. The banquet hall was set up so beautiful. Our rooms were clean and spacious. Now we are holding our family reunion here July 8-10th 2016. So I expect the same... More 

Helpful?
Thank Tj J
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Tj J: Thank you so much for the great review! We thank you so much for your continued patronage. We appreciate all the great comments about our hotel. We look forward to hosting your family reunion! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The strategic location of this Cleveland area hotel, the Holiday Inn Cleveland South Independence provides easy access to such downtown attractions as the Rock and Roll Hall of Fame, Quicken Loans Arena, Cleveland Browns Stadium, and Playhouse Square.At the crossroads of Cleveland's primary arteries; I-77 and I-480, our hotel is just 12 miles from Cleveland Hopkins International Airport. The hotel offers complimentary airport shuttle service from 6 AM to 11 PM daily.Guests will enjoy our complimentary wireless high-speed Internet access, an indoor pool, sauna, and fitness center. Michael's Grille restaurant serves breakfast, lunch, and dinner. Enjoy dancing the night away in our high energy lounge with live entertainment Tuesday - Saturday in Impulse Lounge. With over 20,000 square feet of meeting space, our Cleveland area hotel is ideal for your next event be it a corporate meeting, convention, wedding, business dinner, or family reunion.For our Priority Club Members, ask about our newly renovated Priority Club Floor with key accessed lounge serving Continental breakfast, snacks and soft drinks. The lounge also offers a computer with Internet access. Whether travelling on business or pleasure, make the Holiday Inn Cleveland South Independence your home away from home!The hotel is currently undergoing renovations of the lobby, guest lobby, and conference rooms! ... more   less 

Additional Information about Holiday Inn Cleveland Independence

Address: 6001 Rockside Rd, Independence, OH 44131-2209
Location: United States > Ohio > Independence
Price Range: $114 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cleveland Independence 3*
Number of rooms: 364
Reservation Options:
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Also Known As:
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio
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