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Holiday Inn Cleveland Independence

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Holiday Inn Cleveland Independence
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229 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Cleveland, Ohio
Level Contributor
5 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

I had a party of 4 couples (4 rooms)check in at different times and each of us expieiced rude front desk clerks and bellman that stared at us like he was a zombie..and one of the rooms was infested with ants

Helpful?
Thank Missonthego216
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Nice place for business - centrally located & close to downtown. Gym is pretty good and pool is nice. Rooms are slightly tight but beds were comfortable. Spacious parking with a lot of restaurants nearby

Helpful?
Thank Chris R
Huddersfield, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm from the UK. I have stayed at this Holiday Inn three times. It's a bit 70's?? in decor in the lobby, the receptionists are great and my room was fine. A bit dated in the bathroom department but not a problem. Television was entertaining as we don't get tv as bad as this in the UK. How do you... More 

Helpful?
Thank RichardBr00k
Springfield, Illinois, Usa
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the fast, personal check in to the happening nightclub, this hotel was great! The room was clean and modern. Breakfast was a bargain at $9! The staff was very helpful and gave very good advice for a somewhat upscale restaurant with a great view!

Helpful?
Thank Jim R
Dayton, Ohio
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I attended a conference here recently and stayed for one night. It's a decent hotel in a good location. The parking was plentiful. The hotel seemed to be in good upkeep. All and all, it was a decent stay. The only complaints I had were minor. A safety lock on the door fell off when I tried to lock it.... More 

Helpful?
Thank RickF413
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear RickF413: Thank you for choosing our hotel for your recent stay. I apologize for the problem you encountered with the latch on your door and the bathroom. We appreciate the feedback, it helps us be the best that we can be. We thank you again and hope to see you again should your travels find you in the Independence... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

First impressions are everything. Walking in with my 10 year old granddaughter it appeared there was a bike rally in town...fine...but...they were sitting outside the front entrance blasting their music's with lyrics containing a lot of "N" words. When I arrived at the front desk the manager was standing by handling a complaint from another guest (room key not working... More 

Helpful?
Thank Mac C
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Mac C: Thank you for taking the time to review our hotel. I am sorry that your first impression of our hotel was as it was. As a hotel, we cater to many different types of people and groups, from CEO's of major companies to families and various types of social groups. This particular weekend we did have a... More 

Ottawa, Ontario, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 15, 2016

The hotel is huge with large swimming pool. Although there was a conference going on during our stay but it did not seem crowded. In fact, there was no one in the pool when we were there. The buffet breakfast has lots of hot selections ($8.95) but the bacon and sausage were overcooked in my opinion. The staff was friendly.... More 

Helpful?
Thank redbridge_crescent
Greater Cincinnati
Level Contributor
111 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 13, 2016 via mobile

Staff did a great job. Hotel was busy but clean, prompt check-in and check-out. Close to a couple restaurants for breakfast. Fair price. Would stay again, although with the intent of visiting Cleveland... Independence itself it little more than a highway stop.

Helpful?
Thank NMP007
Verona, Wisconsin
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 6, 2016 via mobile

I setup a stay here for my husband and son as they were visiting family. Let me list out the issues experienced: - had to pay $10 extra for a micro fridge. It's brought to the room, because it's not standard. Microwave is not standard either? -specifically asked for a fold out couch room. They only have 2 such rooms... More 

Helpful?
1 Thank Lioness62
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear Lionness62: I sincerely appreciate your feedback. I apologize and am disappointed to hear that your family's experience was not up to their utmost satisfaction. We strive to be a great hotel that guest's love and I have all ready addressed your concerns with the appropriate departments to correct the issues you have brought to my attention. I appreciate your... More 

columbus, ohio
Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed August 4, 2016

We stayed here, because we were in Cleveland for a wedding. This is a large Holiday Inn mainly used for conferences or large groups. This is an older hotel that has been renovated and added onto. There was a pez convention and a few family reunions going on the same weekend, and the hotel was full. There were three elevators,... More 

Helpful?
Thank audnlou
Tom M, General Manager at Holiday Inn Cleveland Independence, responded to this review

Dear audnlou: Thank you so much for your wonderful review of our hotel. I truly appreciate you recognizing our housekeeping staff and the cleanliness of your room. Thank you for choosing us. We hope to see you again on a future visit to our area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The strategic location of this Cleveland area hotel, the Holiday Inn Cleveland South Independence provides easy access to such downtown attractions as the Rock and Roll Hall of Fame, Quicken Loans Arena, Cleveland Browns Stadium, and Playhouse Square.At the crossroads of Cleveland's primary arteries; I-77 and I-480, our hotel is just 12 miles from Cleveland Hopkins International Airport. The hotel offers complimentary airport shuttle service from 6 AM to 11 PM daily.Guests will enjoy our complimentary wireless high-speed Internet access, an indoor pool, sauna, and fitness center. Michael's Grille restaurant serves breakfast, lunch, and dinner. Enjoy dancing the night away in our high energy lounge with live entertainment Tuesday - Saturday in Impulse Lounge. With over 20,000 square feet of meeting space, our Cleveland area hotel is ideal for your next event be it a corporate meeting, convention, wedding, business dinner, or family reunion.For our Priority Club Members, ask about our newly renovated Priority Club Floor with key accessed lounge serving Continental breakfast, snacks and soft drinks. The lounge also offers a computer with Internet access. Whether travelling on business or pleasure, make the Holiday Inn Cleveland South Independence your home away from home!The hotel is currently undergoing renovations of the lobby, guest lobby, and conference rooms! ... more   less 

Additional Information about Holiday Inn Cleveland Independence

Address: 6001 Rockside Rd, Independence, OH 44131-2209
Location: United States > Ohio > Independence
Price Range: $114 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cleveland Independence 3*
Number of rooms: 364
Reservation Options:
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Also Known As:
Holiday Inn Cleveland Independence Hotel Independence
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Cleveland Independence Ohio
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