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Residence Inn Cleveland Independence

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Residence Inn Cleveland Independence
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59 Reviews from our TripAdvisor Community

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Showing 59: English reviews
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

This residence inn has rooms like I've stayed at in other cities. But seriously, who designs the bathrooms? Everything in the hotel room is spacious, but the bathroom is small, claustrophobic. The toilet is 2 inches from the bath tub so the door that opens in will have clearance. Hall closets are what I'm reminded of. The employees are nice,... More 

Helpful?
Thank Laura J
Colleen D, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you for Laura J for sharing your feedback in regards to your recent stay in Independence. Our rooms are recently renovated and spacious throughout although I certainly agree with you in regards to the bathroom area having some opportunity to be a little more spread out. I am happy to hear that you enjoyed our comfortable beds and that... More 

Columbus, Ohio
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 5, 2016

We were on a family trip to Cleveland for a few days. Stayed at this location. The facility was clean, the workers were nice and helpful. We enjoyed the pool one evening and it was nice and clean. And warm. The breakfast buffet was nice. Everything was even stocked when I got there at 9 am bc I overslept. The... More 

Helpful?
Thank Jellypooh
Colleen D, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you for sharing your feedback in your regards to your most recent trip into Cleveland. I am so happy to hear that you were able to enjoy the pool and grab some breakfast from our team before you left. I will be sure to thank my team for gathering you some to go boxes for the rest of your... More 

Baltimore, Maryland
Level Contributor
106 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 26, 2016

My fiance and I stayed here when in town for Orioles/Indians game. The hotel was nice and the breakfast was good. The room was clean and good. Convenient and easy to get to. Good for visiting Cleveland.

Helpful?
Thank Bill M
Colleen D, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you Bill M for sharing your experience regarding your most recent stay in Independence while in for the ball game. I am so happy that you enjoyed your stay and that you were able to have our hot complimentary breakfast as well. We look forward to the opportunity of having you back to the hotel should your travel ever... More 

Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2016

I needed to stay in Cleveland with family for one night, so I booked using rewards points and couldn't have made a better choice. Every staff member that I interacted with- from the front desk, to the housekeeping lady, to the manager, was very friendly. As others have noted- this property has a unique apartment-style setup with freestanding buildings- I... More 

Helpful?
Thank whodeyman
Colleen D, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you for taking the time to share your wonderful experience at our hotel. Our exceptional team is really engaged in ensuring all of our guests have a great visit when they come to stay with us in Independence. I am happy to hear that you enjoyed our breakfast and I am excited to share with you that as of... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2016 via mobile

The absolute fastest I've ever been checked into a hotel. I usually always stay at a residence inn but this location by far takes the cake. Front desk was the nicest and most expeditious team I've ever encountered! Room was immaculate and they even asked my building and floor preference. Housekeeper was extremely sweet and helpful! I will definitely be... More 

Helpful?
Thank Beatbybrittni
Colleen D, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you so much for taking the time to share your incredible experience with us. Our team is very passionate about making all of our guests feel right at home while staying with us. I will be sure to share your feedback with everyone. We look forward to welcoming you back on your next trip to Independence. Sincerely, Colleen D... More 

Knoxville, Tennessee
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed June 3, 2016

We spent one night here on a long family road trip. It's convenient to the freeway and very easy to find. It's down a side street far enough that it's quiet and peaceful. Check-in was easy and they accommodated our need for an easy access room due to our son being on crutches. Breakfast was typical free hotel - nothing... More 

Helpful?
Thank wacntn
Colleen D, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you for sharing your most recent experience at our beautiful hotel in Independence. I am happy to hear our team secured a suite that was easily accessible for your son and that they took great care of you throughout your stay. They truly take great pride in making sure all of our guests feel right at home. It sounds... More 

Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

Stayed here for a one-day visit to Cleveland for the Rock and Roll Hall of Fame. Great hotel with great amenities. Two bedroom suite is perfect for traveling with the family. Hotel is convenient to downtown without the downtown prices. Plenty of good restaurants nearby. Quiet, clean neighborhood.

Helpful?
Thank Bill P
Colleen D, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you for staying with us while you were visiting the Rock and Roll Hall of Fame. We are the next closest location to our beautiful Downtown Cleveland. I am happy to hear you enjoyed our spacious Two Bedroom suites. They are perfect for families. We look forward to having you back as our guest should your travels return you... More 

Michigan
Level Contributor
114 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed April 30, 2016

I'm having a difficult time leaving this review because the staff, breakfast and public areas of this hotel are fabulous, but the rest is just okay. I stayed at this hotel on the last night of a 12 day road trip and it was conveniently located on my way home. As the price was good and there are almost no... More 

Helpful?
1 Thank sabinebaby
Colleen D, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you so much for taking the time to share your experience with us. We definitely have a unique look with our individual buildings which make you feel as though you have your own place as opposed to staying in a hotel. Our team is very passionate on the service they provide to all of our guests as we certainly... More 

Toronto
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 25, 2016 via mobile

We stayed there this weekend with a basketball team and our initial room was atrocious. Pet hair everywhere but to the hotels credit the management upgrade us and gave us a free night and also upgraded our friends. More than made up for it. Over all very pleasant experience after the initial error.

Helpful?
Thank Balraj T
Colleen D, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you for the taking the time to share your overall experience with us. I am happy to hear that our team was able to make things right for the initial service concern you mentioned. We strive to ensure every one of our guests have a truly great experience with caliber service. We look forward to the opportunity of having... More 

Raritan, New Jersey
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 4, 2016

My room was relatively clean, could have used a little more attentiveness but overall satisfied. Breakfast was good, they had many different options that I hadn't seen before at a marriott which was nice. Close to several restaurants and good highway access nearby. As another reviewer mentioned, this is an older style residence inn. Which means it is the apartment... More 

Helpful?
Thank Sarah Z
Colleen D, General Manager at Residence Inn Cleveland Independence, responded to this review

Thank you Sarah Z for sharing your experience with us. I appreciate your feedback regarding your stay and will certainly review this information with all members of our team. I am happy to see that you enjoyed the variety of all that we have to offer for our complimentary breakfast. We absolutely have the unique apartment style look which offers... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Residence Inn by Marriott Cleveland - Independence, completed guest suite, lobby, business center, dining area and meeting rooms renovations May 2009. Come see our new look, we know you'll love it! ... more   less 

Additional Information about Residence Inn Cleveland Independence

Address: 5101 W Creek Rd, Independence, OH 44131-2100
Location: United States > Ohio > Independence
Price Range: $127 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Independence 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Residence Inn Cleveland Independence Hotel Independence
Residence Inn Independence
Independence Residence Inn
Residence Inn Cleveland Independence Ohio
Hotel Style:
#3 Romantic Hotel in Independence
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