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    Crowne Plaza Hotel Cleveland South - Independence

    5300 Rockside Rd, Independence, OH 44131-2118
    +1 877-859-5095
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    12/3/2017 12/4/2017
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    $93
    $93
    $93
    Traveler (78)
    Room & Suite (49)
    Dining (6)
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    Overview
    • Excellent33%
    • Very good25%
    • Average21%
    • Poor11%
    • Terrible10%
    Travelers talk about
    “executive level” (10 reviews)
    “hot tub” (15 reviews)
    “indoor pool” (11 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel Cleveland South - Independence
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Reviews (390)
    There are newer reviews for Crowne Plaza Hotel Cleveland South - Independence
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    11 - 15 of 381 reviews

    Reviewed July 12, 2017

    Ate at the bistro and food was good with friendly service. Went to my room was very disappointed. Rug was worn, and the room just seemed like it needs updating. Definitely not up to Holiday Inn and not even close to Crowne Plaza standards

    Thank worldlyone
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded July 13, 2017

    Thank you for sharing your experience with the travel community. I am deeply disappointed to hear of your displeasure with the hotel. I do hope that you would consider staying with us once again. Joe Isernia General Manager

    Reviewed July 11, 2017 via mobile

    I don't know how any one could give this place anything more than 1 star. I stayed there this weekend for my family reunion. There were several issues with several rooms: blood stained sheets and spreads, pee stained mattress pads, backup in tubs, bedbugs, trash...More

    1  Thank Pequita H
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded July 13, 2017

    I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I have taken note of your valuable...More

    Reviewed July 3, 2017 via mobile

    I stay at a lot of hotels and this one is a very hard review for me. Usually it is very black or white...I liked it or I didn't, and I can give it the amount of stars it deserves. However this one is different....More

    Thank clayandkelly
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded July 4, 2017

    Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every...More

    Reviewed June 30, 2017

    We returned to our room at 10:30 pm to find the sheets and pillow cases had been removed and not replaced. The blankets and pillows were tossed on the chairs. Management said that the housekeeping staff quit in the middle of the shift. The hotel...More

    Thank Barbe S
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded July 3, 2017

    I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I have taken note of your valuable...More

    Reviewed June 25, 2017

    I was at the Crowne Plaza 3 days midweek for a conference. The hotel was just average and the staff was pleasant and helpful. Rooms were clean but surprised that we had no refrigerator and no microwave-unusual for most Crowne Plazas I've been in. Air...More

    Thank 541beverlyb
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded June 26, 2017

    We sincerely appreciate you taking the time to share this review. I would like apologize that the experience you had in the restaurant did not meet the high standards we have set for ourselves at the Crowne Plaza. I will be sure to address these...More

    Embassy Suites by Hilton Cleveland Rockside
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    Radisson Hotel Cleveland - Gateway
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    Hyatt Place Cleveland/Independence
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    Hampton Inn and Suites Cleveland Independence
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • $88 - $136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Independence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Cancelon, Travelocity, Orbitz, Hotwire, HotelQuickly, getaroom.com, Cheap Tickets and TripOnline SA so you can book your Crowne Plaza Hotel Cleveland South - Independence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Independence
    • Also Known As
    • Crowne Plaza Hotel Cleveland South - Independence Ohio
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    Traveler (78)
    Room & Suite (49)
    Dining (6)
    Pool & Beach (4)
    Hotel & Grounds (72)
    Business Center & Event Rooms (10)
    Bathroom (8)
    Nearby
    Sponsored by:
    Hampton Inn and Suites Cleveland Independence
    606 reviews
    .47 miles away
     
    Embassy Suites by Hilton Cleveland Rockside
    1,177 reviews
    .63 miles away
     
    Hyatt Place Cleveland/Independence
    709 reviews
    .54 miles away
     
    Nearby Restaurants
    Melt Bar and Grilled
    568 reviews
    .53 miles away
    Winking Lizard Tavern
    365 reviews
    .30 miles away
    Delmonico's Steakhouse
    187 reviews
    .30 miles away
    Bob Evans
    97 reviews
    .25 miles away
    Nearby Attractions
    Malley's Chocolates
    43 reviews
    1.37 miles away
    Canal Exploration Center
    14 reviews
    2.66 miles away
    Ohio and Erie Canal Towpath Trail
    83 reviews
    4.24 miles away
    Bedford Reservation
    41 reviews
    4.25 miles away
    Ask a question
    Questions & Answers
    pav0101
    May 26, 2017|
    AnswerShow all 2 answers
    Response from Joe I | Property representative |
    We do not have in room safes but we do have safety deposit boxes available at the front desk.
    0
    Votes
    Tiffany C
    April 26, 2017|
    AnswerShow all 3 answers
    Response from Joe I | Property representative |
    Sorry but our hotel do not include breakfast. Thanks
    0
    Votes
    WyattJones7
    June 15, 2016|
    AnswerShow all 2 answers
    Response from Joe I | Property representative |
    21
    0
    Votes
    Room Tips
    "nice views of the sunset from the even numbered rooms"
    Read review
    "I was given a middle room and found it to be quiet!"
    Read review
    "request 5th floor. its the only floor with microwaves and fridges"
    Read review
    "Parking lot opens unto second floor."
    Read review
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