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    Crowne Plaza Hotel Cleveland South - Independence

    5300 Rockside Rd, Independence, OH 44131-2118
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    8/6/2017 8/7/2017
    $93
    $93
    $93
    Traveler (76)
    Room & Suite (48)
    Dining (6)
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    Overview
    • Excellent34%
    • Very good25%
    • Average21%
    • Poor11%
    • Terrible9%
    Travelers talk about
    “fifth floor” (5 reviews)
    “indoor pool” (11 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel Cleveland South - Independence
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    Hyatt Place Cleveland/Independence
    669 reviews
    #1 of 14 hotels in Independence
     
    Hampton Inn and Suites Cleveland Independence
    554 reviews
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    Embassy Suites by Hilton Cleveland Rockside
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    La Quinta Inn Cleveland Independence
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (380)
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    1 - 5 of 372 reviews

    Reviewed 5 days ago via mobile

    I had stayed in Independence before and found it to be the perfect area to stay in. Right on the interstate, just minutes away from downtown Cleveland and all if its attractions. This hotel was immaculate inside and out. Updated decor, heat and air that...More

    Thank LindaKay1959
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 4 days ago

    Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us. Each survey we receive is reviewed and shared with every...More

    Hotel's Favorite
    Reviewed June 11, 2017 via mobile

    Decided to stay slightly outside the city of Cleveland. This was a nice area, still with plenty to do. The hotel was quite nice; we stay at this "brand" of hotels primarily. The gentleman that checked us in was very nice as was the rest...More

    Thank Jennifer G
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded June 13, 2017

    Thank you for taking the time to review our hotel: the Crowne Plaza Cleveland South Independence. We are delighted you enjoyed your time with us! As a property we strive to provide the very best experiences possible for all of our guests. Again, thank you...More

    Reviewed 1 week ago

    Ate at the bistro and food was good with friendly service. Went to my room was very disappointed. Rug was worn, and the room just seemed like it needs updating. Definitely not up to Holiday Inn and not even close to Crowne Plaza standards

    Thank worldlyone
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 1 week ago

    Thank you for sharing your experience with the travel community. I am deeply disappointed to hear of your displeasure with the hotel. I do hope that you would consider staying with us once again. Joe Isernia General Manager

    Reviewed 2 weeks ago via mobile

    I don't know how any one could give this place anything more than 1 star. I stayed there this weekend for my family reunion. There were several issues with several rooms: blood stained sheets and spreads, pee stained mattress pads, backup in tubs, bedbugs, trash...More

    Thank Pequita H
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 1 week ago

    I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I have taken note of your valuable...More

    Reviewed 3 weeks ago via mobile

    I stay at a lot of hotels and this one is a very hard review for me. Usually it is very black or white...I liked it or I didn't, and I can give it the amount of stars it deserves. However this one is different....More

    Thank clayandkelly
    Response from Joe I, General Manager at Crowne Plaza Hotel Cleveland South - IndependenceResponded 3 weeks ago

    Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every...More

    Hyatt Place Cleveland/Independence
    669 reviews
    #1 of 14 hotels in Independence
     
    Hampton Inn and Suites Cleveland Independence
    554 reviews
    #2 of 14 hotels in Independence
     
    Embassy Suites by Hilton Cleveland Rockside
    1,097 reviews
    #3 of 14 hotels in Independence
     
    La Quinta Inn Cleveland Independence
    370 reviews
    #10 of 14 hotels in Independence
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • $107 - $174 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Independence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 178
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, IHG, Priceline, Expedia, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Cleveland South - Independence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Independence
    • Also Known As
    • Crowne Plaza Hotel Cleveland South - Independence Ohio
    Add Photo Photos
    Traveler (76)
    Room & Suite (48)
    Dining (6)
    Pool & Beach (4)
    Hotel & Grounds (72)
    Business Center & Event Rooms (10)
    Bathroom (7)
    Nearby
    Sponsored by:
    Hampton Inn and Suites Cleveland Independence
    554 reviews
    .47 miles away
     
    La Quinta Inn Cleveland Independence
    370 reviews
    .31 miles away
     
    Embassy Suites by Hilton Cleveland Rockside
    1,097 reviews
    .63 miles away
     
    Hyatt Place Cleveland/Independence
    669 reviews
    .54 miles away
     
    Nearby Restaurants
    Melt Bar & Grilled
    543 reviews
    .53 miles away
    Winking Lizard Tavern
    328 reviews
    .30 miles away
    Delmonico's Steakhouse
    178 reviews
    .30 miles away
    Slyman's Tavern
    148 reviews
    .62 miles away
    Nearby Attractions
    Malley's Chocolates
    42 reviews
    1.37 miles away
    Canal Exploration Center
    8 reviews
    2.66 miles away
    Cleveland Metroparks Zoo
    1,304 reviews
    4.58 miles away
    Bedford Reservation
    39 reviews
    4.25 miles away
    Ask a question
    Questions & Answers
    pav0101
    May 26, 2017|
    AnswerShow all 2 answers
    Response from Joe I | Property representative |
    We do not have in room safes but we do have safety deposit boxes available at the front desk.
    0
    Votes
    Tiffany C
    April 26, 2017|
    AnswerShow all 3 answers
    Response from Joe I | Property representative |
    Sorry but our hotel do not include breakfast. Thanks
    0
    Votes
    WyattJones7
    June 15, 2016|
    AnswerShow all 2 answers
    Response from Joe I | Property representative |
    21
    0
    Votes
    Room Tips
    "Parking lot opens unto second floor."
    Read review
    "Right off freeway on busy road, not sure there's anything to view, maybe downtown Cleveland if on top..."
    Read review
    "Any room on the 5th floor. Being a member of IHG helps."
    Read review
    "Executive floor!"
    Read review
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