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Americas Best Value Inn- Independence

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36 Reviews from our TripAdvisor Community

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Showing 35: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

With cigarette burns on the sheets, stains on everything, and a smelly room, I was very disenchanted with my stay at this hotel. We asked for a nonsmoking room and as soon as we arrive to check on it, the man tells us that we can smoke in it if we please. Just don't stay here.

Helpful?
Thank 124cleveland
Wild & Wonderful West Virginia
Level Contributor
94 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed January 16, 2016

My sister was in Cleveland clinic and because we had to stay several days we were trying to manage our money being from out of town. Lobby had several people who were just hanging out which was alittle worrisome. Got to the room - non smoking room and well smelled just like a cigarette not to mention as soon as... More 

Helpful?
Thank FunyWVgal
Auburn, Indiana
Level Contributor
3 reviews
1 of 5 stars Reviewed December 16, 2015 via mobile

My father had to have an unexpected heart bypass at Cleveland Clinic. We weren't planning on spending a lot of money for a hotel, and the pictures of the rooms here didn't look that bad. I wasn't expecting a 5 star hotel or anything, but this place should be condemned. There was black mold all over the bathtub, the shower... More 

Helpful?
Thank Brittany W
jersey93, Manager at Americas Best Value Inn- Independence, responded to this review

We are so very sorry that you were not happy with your stay. There is never an excuse for the issues you found and we would just like you to know we have shared these comments with our entire staff and made the needed corrections. Thank you for bringing them to our attention. Also, the person responsible for the inappropriate... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 6, 2015 via mobile

We decided to stay here instead of spending the extra money for a room we were only going to spend a few hours sleeping in. Upon arriving, I wished we would have just spent the extra money for a better place. The lobby area was extremely hot. The hallways and rooms smelled like a mixture of mold, mildew, and smoke.... More 

Helpful?
2 Thank Brittany B
Anna G, Manager at Americas Best Value Inn- Independence, responded to this review

We are very sorry to hear that you were not pleased with your stay. We appreciate you bringing these issues to our attention and we will address them immediately. Thank you again More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 20, 2015

I would give this dump a lower rating if it were possible. We arrived after midnight on a weekday and no one came to the desk until we had been in the lobby for ten minutes, basically when I turned down the volume on the television the desk attendant appeared and rudely asked my wife and I, "Whatchu want?" She... More 

Helpful?
1 Thank Martin S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 13, 2015 via mobile

I will have to admit i work at a 5 star 5 diamond hotel and the service and hotel here was very unacceptable!! The elevator was old n extremely small the room smelled terrible and the tub was even worst i wanted to take a bath but i could barely take a shower there i had to put my sandals... More 

Helpful?
1 Thank Breandi W
Kenosha, Wisconsin
1 review
2 of 5 stars Reviewed August 8, 2015 via mobile

This hotel had zero positives other than maybe proximity to what I was visiting. When I checked in I was given no information about anything. I had to ask about WiFi and times for breakfast. There was no selection at all for breakfast and no one paying attention to restock what was available. Two out of three mornings there were... More 

Helpful?
Thank basketballa1444
Dayton, Ohio, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 30, 2015

Well the price was good, which is why I chose it. But that's the only good I have to say about this hotel. It's dirty, the towels and washclothes are dirty (see pic). The cleaning staff frequently forgets to clean, make the bed, replace towels, etc. Everyday was something new which required me to contact the front desk to correct.... More 

Helpful?
2 Thank Greg988
Holland, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 29, 2015

I was not expecting the best. I know it is a budget hotel I know it's not high end. But I want other people to know that as well. The outdoor pool in the photos is actually filled with algae and who knows what else rendering it closed when we arrived. Considering the pool was one of the main reasons... More 

Helpful?
2 Thank stlcards1
Commerce Township, Michigan
1 review
1 of 5 stars Reviewed May 27, 2015

I've recently stayed at the hotel on the way back to MI with my family. And the hotel is in bad shape and very dirty everywhere. Provided pics are deceiving. I think you can find better hotel for a similar price.

Helpful?
Thank Shawn B
Questions? Get answers from hotel staff and past guests. Ask a question

19 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Americas Best Value Inn- Independence

Address: 5555 Brecksville Rd, Independence, OH 44131 (Formerly Days Inn Independence)
Location: United States > Ohio > Independence
Price Range: $73 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn- Independence 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Days Inn Independence
Independence Days Inn
Americas Best Value Inn- Independence Ohio
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