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Americas Best Value Inn- Independence

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40 Reviews from our TripAdvisor Community

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Showing 39: English reviews
hometown, pennsylvania
Reviewed 4 weeks ago

Total dive. Don't stay here. Room reeked of cigarette smoke, all linens are stained, hot water did not work in the sink, hair dryer did not work, toilet bowl not cleaned in who knows how long, stains in the bathtub. Will never stay at an America's Best Value again.

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Helpful?
Thank veegee18252
Beavercreek, Ohio
Reviewed August 9, 2016

The hotel was nasty. The rooms like are not consistent. One room has a flat screen tv with no microwave or refrigerator while another room had a 1990 box tv with a microwave and refrigerator. The comforter had cigarette burn marks even though the room was non smoking. The sheets and pillow cases has all kinds of different color stains....

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Helpful?
Thank Catrina R
Austin, Texas
Reviewed August 8, 2016 via mobile

This place is a dump. Dirty sheets and mold in bathroom shower area.. Due to RNConvention they upped the room rate 4 fold.. No posting of room rates on door.. If we had gotten in earlier we would have tried to find another hotel.. We had flight delays and not able to get rental car till next day.. Disgusting

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1Thank Beachworshiper12
Reviewed August 4, 2016

I am a Head Housekeeper at another Hotel, and this place has to be the WORST HOTEL EVER!! It was DIRTY! I was afraid to take a shower in there...The linen on the bed had cigarette holes ALL OVER IT! The top blanket smelled badly! I checked for BB's (bedbugs) and thank goodness I found none cause I had spray...

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Thank Karen W
Reviewed July 10, 2016 via mobile

With cigarette burns on the sheets, stains on everything, and a smelly room, I was very disenchanted with my stay at this hotel. We asked for a nonsmoking room and as soon as we arrive to check on it, the man tells us that we can smoke in it if we please. Just don't stay here.

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Helpful?
Thank 124cleveland
Wild & Wonderful West Virginia
Reviewed January 16, 2016

My sister was in Cleveland clinic and because we had to stay several days we were trying to manage our money being from out of town. Lobby had several people who were just hanging out which was alittle worrisome. Got to the room - non smoking room and well smelled just like a cigarette not to mention as soon as...

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Helpful?
Thank FunyWVgal
Auburn, Indiana
Reviewed December 16, 2015 via mobile

My father had to have an unexpected heart bypass at Cleveland Clinic. We weren't planning on spending a lot of money for a hotel, and the pictures of the rooms here didn't look that bad. I wasn't expecting a 5 star hotel or anything, but this place should be condemned. There was black mold all over the bathtub, the shower...

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Helpful?
Thank Brittany W
jersey93, Manager at Americas Best Value Inn- Independence, responded to this review

We are so very sorry that you were not happy with your stay. There is never an excuse for the issues you found and we would just like you to know we have shared these comments with our entire staff and made the needed corrections. Thank you for bringing them to our attention. Also, the person responsible for the inappropriate...

Reviewed September 6, 2015 via mobile

We decided to stay here instead of spending the extra money for a room we were only going to spend a few hours sleeping in. Upon arriving, I wished we would have just spent the extra money for a better place. The lobby area was extremely hot. The hallways and rooms smelled like a mixture of mold, mildew, and smoke....

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Helpful?
2Thank Brittany B
Anna G, Manager at Americas Best Value Inn- Independence, responded to this review

We are very sorry to hear that you were not pleased with your stay. We appreciate you bringing these issues to our attention and we will address them immediately. Thank you again

Reviewed August 20, 2015

I would give this dump a lower rating if it were possible. We arrived after midnight on a weekday and no one came to the desk until we had been in the lobby for ten minutes, basically when I turned down the volume on the television the desk attendant appeared and rudely asked my wife and I, "Whatchu want?" She...

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Helpful?
1Thank Martin S
Reviewed August 13, 2015 via mobile

I will have to admit i work at a 5 star 5 diamond hotel and the service and hotel here was very unacceptable!! The elevator was old n extremely small the room smelled terrible and the tub was even worst i wanted to take a bath but i could barely take a shower there i had to put my sandals...

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Helpful?
1Thank Breandi W
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37 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Americas Best Value Inn- Independence

Address: 5555 Brecksville Rd, Independence, OH 44131 (Formerly Days Inn Independence)
Location: United States > Ohio > Independence
Price Range: $63 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn- Independence 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Days Inn Independence
Independence Days Inn
Americas Best Value Inn- Independence Ohio
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Questions & Answers

Here's what travelers have asked, with answers from Americas Best Value Inn- Independence staff and other travelers.
2 questions
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Questions? Get answers from Americas Best Value Inn- Independence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Better to sleep in your car.”
 of 5 bubbles veegee18252, 4 weeks ago | Read review
“Find different hotel”
 of 5 bubbles FunyWVgal, Jan 16, 2016 | Read review
“Shell out a few extra dollars and go to a better place.”
 of 5 bubbles stlcards1, Jun 29, 2015 | Read review
“Do not stay here!!!”
 of 5 bubbles 508martham, Mar 9, 2015 | Read review
“Be sure to check out room before you pay for it”
 of 5 bubbles X2753FKlisas, Feb 16, 2015 | Read review
5 of 5
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