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Hyatt Place Cleveland/Independence

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Hyatt Place Cleveland\/Independence
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584 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Cleveland/Independence
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Showing 577: English reviews
Reviewed April 14, 2015 via mobile

I stayed at the Hyatt Place in Independence Ohio on the evening of April 12. Came to town for a family event that afternoon. I try to stay at a Hyatt whenever I travel because they have alway met or exceeded my expectations. My April visit was no exception. The front desk person was welcoming and cordial, the food delivered...

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Helpful?
3Thank Muzzzah
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Muzzzah, Thank you for taking the time to write a review of your recent stay. I am pleased our staff had a positive impact on your time with us. I am also pleased you were able to take advantage of the in-room dining option and enjoyed it as well. Your comments will be shared with the staff and we look...

Blacklick, United States
Reviewed April 14, 2015

Would highly recommend staying at this hotel. Very nice rooms and have never had better service at any other hotel stay. The staff was extremely professional and accommodating. Very comfy beds! Only drawback was the hallway noise that woke us both nights of our stay. We would return.

Review collected in partnership with Hyatt Hotels
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3Thank Clifton J
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Clifton J Thank you for taking time out of your schedule to write a review of your stay. I am pleased our staff and amenities had a positive impact on your stay. I did want to take a moment to sincerely apologize for the issue with noise during your stay. We do our best to maintain a quiet environment after...

Swartz Creek, MI, United States
Reviewed April 13, 2015

Visited Cleveland for the 1st time. Hotel location is convenient to major sites like Rock N Roll Hall of Fame, the sports venues, and all downtown attractions. . Hotel was clean. Staff was great. We will use this hotel again when we return.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Rick J
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Rick J, I am very pleased you enjoyed your first trip to Cleveland. There is more to do than many people would believe. I am also pleased our staff had a positive impact on your stay. Your comments will be shared with the staff as a whole. Please think of us if your travels bring you back this way again!

Brooklyn, New York
Reviewed April 12, 2015

My then-fiance and I stayed at the Hyatt Place Cleveland/Independence on a road trip to Chicago in July 2012. Three years later, traveling in the other direction, we decided to stay here again. Our needs are a bit different now...we have a 13-month old. Still, based on our past experience, we felt the Hyatt Place would still fit the bill,...

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Thank akey1101
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

akey101 I am so pleased you and your new addition enjoyed your stay with us. We are always happy to see repeat guests. I am pleased you were able to take advantage of the 24/7 gallery menu and the pool. Thank you for your suggestion of an additional high chair. Can and will be done! We would love to be...

Brooklyn, New York
Reviewed April 12, 2015

We had stayed at this Hyatt Place once before on the Chicago > NYC drive. To be fair, what we love about the Hyatt Place chain is that you know what you are getting, which are bigger rooms + comfy bed + 24 food/drink in the lobby area. This time we had our 13 month old baby with us. This...

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Helpful?
Thank cmg2101
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

cmg2101 Thank you for your kind words. I am pleased we were able to take care of the "small things" that make a difference. While I can't guarantee the pack & play will be set up for all guests, we are more than happy to accommodate when we can and I am pleased we did that for your stay. I...

Charlotte, North Carolina
Reviewed April 7, 2015 via mobile

Spent 2 nights at this hotel over Easter weekend and was very satisfied with my stay. Clean and spacious room, courteous staff, and wonderful amenities. My husband and I didn't have to leave the room if we didn't want to and with its location, when we did leave, it was close by everything! If you need a quality stay without...

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Helpful?
Thank happywife316
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

happywife316 Thank you so much for taking the time to write a review of your stay with us. Nothing pleases me more than to see our guests clearly enjoyed their time with us and would recommend it. I am also pleased that the location, staff and amenities had a positive impact on your stay. Please keep us in mind for...

Chicago, United States
Reviewed April 7, 2015

Hyatt Place Cleveland/Independence, OH was a great choice for a family stay. The room setup worked out great with the mini-divider between the king-size bed and the pull-out couch. This gave our children the feeling of being in their own part of the room. And the free WiFi was an entertainment God-send for our boys to be able to use...

Review collected in partnership with Hyatt Hotels
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Thank Gerald C
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Gerald C Thank you for taking the time to write a review of your stay at our hotel. I am pleased that the room fit the needs of you and your family. I am also pleased that the complimentary Wi-Fi had a positive impact on your stay. It is our hope that you would choose to stay with us next...

mississauga, Canada
Reviewed April 5, 2015

had a great experience , asked for higher room quiet area and that's exactly what I received! Front desk person welcomed me and was very friendly I wish I remembered her name. Breakfast was great better than most I have stayed at and staff replenished often even with high demand.

Review collected in partnership with Hyatt Hotels
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Thank Robert S
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Robert S, Thank you for your kind words. I am pleased you enjoyed your stay and we were able to accommodate with a higher floor quiet room. Unless another Robert from Mississauga stayed with us recently, it appears Dena was the young lady at check-in. I will be happy to share your comments with her as well as the staff...

Huntington, Indiana
Reviewed March 26, 2015 via mobile

Facility must be older but moderately clean. I wasn't impressed by our room: dust on phone (which was disconnected?) dirty glassware, weird spot on carpet (pic) but the bed and bathroom were clean and fresh so I was ok. Towels and bedding smelled and appearedfresh. The entrance is well maintained and staffed, and has that signature hyatt place smell. Staff...

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Thank Tia G
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Tia G, Thank you for taking the time to write a review of your stay at our property. I sincerely apologize that your exeperience was anything but ideal. While I am pleased that you thought the service was a positive, I am troubled by the cleanliness issues in the room. Please ensure that your comments will be shared with the...

Boston, Massachusetts
Reviewed March 23, 2015

Located near a business district this hotel was perfect for our business needs. Friendly staff and very accommodating. We arrived very late. Beds are super super comfortable. Would recommend as a very good option for colleagues.

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Thank georgianna w o
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

georgianna w o Thank you for taking the time to write the review of your stay at our hotel. I am pleased that you enjoyed your time with us and that you found the staff to be friendly and the beds to be comfortable. Your comments will be shared with the staff as a whole. I would hope that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A new kind of hotel that puts style, innovation and The Hyatt Touch within your reach. Here you'll find a 42" Plasma HDTV in each of our newly refreshed guest rooms featuring our Hyatt Grand Bed. Also included with each stay is our complimentary AM Kitchen Skillet breakfast as well as complmentary Wi-Fi and complimentary parking. Freshly prepared food is available 24/7 in our Guest Kitchen. Or if you prefer to dine in the comforts of your room, we offer room service from 11 AM until 11 PM. You can start and end your day at our Coffee to Cocktails Bar where we proudly brew Starbucks coffee drinks as well as serve select beer wine and mixed drinks. We are located 12.4 miles east of Cleveland Hopkins Airport and 9 miles south of downtown Cleveland. Come see why Hyatt Place is a hotel built around you. ... more   less 

Additional Information about Hyatt Place Cleveland/Independence

Address: 6025 Jefferson Drive, Independence, OH 44131
Location: United States > Ohio > Independence
Price Range: $110 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Cleveland/Independence 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Ohio
Hotel Style:
#1 Business Hotel in Independence
#1 Green Hotel in Independence
#1 Romantic Hotel in Independence
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Cleveland/Independence staff and other travelers.
5 questions
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Grand Island, New York
Bowling Green, Ohio
over a year ago

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Questions? Get answers from Hyatt Place Cleveland/Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stayed on the 5th floor, good view and easy access with elevator”
 of 5 bubbles rob2rob, Nov 8, 2016 | Read review
“Rms 126/125 are a bit too close to the exit and the door is loud.”
 of 5 bubbles cptb2013, Sep 22, 2016 | Read review
“Watch out for AC issues”
 of 5 bubbles Bigzeek, Aug 18, 2016 | Read review
“Lots of Raccoons eating in the parking lot at night”
 of 5 bubbles 96fredt, Aug 8, 2016 | Read review
“Get one with air conditioning that works”
 of 5 bubbles 803dawnm, Aug 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question