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Hyatt Place Cleveland/Independence

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Hyatt Place Cleveland\/Independence
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584 Reviews from our TripAdvisor Community

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Springboro, Ohio
Reviewed 5 days ago NEW

It was the worst Hyatt Hotel I've ever stayed in. Room needed dusted and it was quite noisy cause I was by the staff room and by the ice machine. So between the two of them I never got a good nights sleep!

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Helpful?
Thank carriec250
Pittsburgh, Pennsylvania
Reviewed 1 week ago

Traveling with a family of 6 is a challenge.. Hyatt place is one hotel that I can count on to be home away from home!! I will continue to look for this hotel with all the road trips we take in the future!

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Helpful?
Thank R7388TOjlhalahan
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

R7388TOjlhahahan Thank you for taking the time to review your recent stay at our hotel. I am pleased the accommodations work for your family of 6. Your comments will be celebrated with our entire team. We would welcome the opportunity to host your family when you return to the Cleveland area.

Toledo, United States
Reviewed 1 week ago

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Thank 317tamekaj
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Reviewed 2 weeks ago

Upon arrival, it was clear that the hotel was undergoing some construction in the main lobby. It took about 10 minutes for anybody to come to the front desk to check us in. It was extremely loud and hard to hear the woman talking to us. Once I asked what was going on, she stated that they were remodeling their...

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Helpful?
Thank Taylor M
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Taylor M Thank you for taking the time to review your stay with us. Based on the review, I believe you most likely stayed at the hotel late summer or early fall as our lobby renovations were completed by mid-September. No matter the time I sincerely apologize that the stay was marred by the issue with the breakfast staff. While...

Buffalo, New York
Reviewed 2 weeks ago

Never, ever disappoints! Absolutely our favorite hotel in the Cleveland area! Friendly, competent, approachable and well trained staff! Management is excellent and available to meet your needs. Great place to stay!

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Helpful?
Thank jrms2017
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

jrms2017 Thank you for taking the time to review your recent stay with us. I am pleased that we continue to be your choice hotel in the Cleveland area. The staff truly enjoys seeing you and your husband each time you visit.

Mississauga, Canada
Reviewed 4 weeks ago

We really enjoyed our stay and wouldn't hesitate to stay here again! The staff were very friendly and helpful! The martinis were great... and my daughter enjoyed the indoor pool. Rooms were very spacious.

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Helpful?
Thank Carol D
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Carol D Thank you for taking the time to review your recent stay with us. I am pleased the staff, pool, roomy rooms and coffee to cocktails bar were pluses during your time here. Please keep us in mind for any future visits to the Cleveland area as we would welcome the opportunity to host your family again.

Alpharetta, Georgia
Reviewed January 7, 2017

Nice hotel. Would stay here again. Breakfsst was good but air was to loud. Front desk service was very good. Nice to have a bar for after dinner drinks. Lobby could have been warmer. Breakfast tables were opposite auto doors and cold air blew in when opened

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Thank Edward d
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Edward d Thank you for taking the time to review your recent stay with us. I am pleased the lobby bar and guest service staff were positives but I do sincerely apologize for the issues with the temperature and noise from the HVAC unit. We look forward to your next visit to our property.

Cuyahoga Falls, Ohio
Reviewed January 3, 2017

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Thank Linda D
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Independence, Ohio
Reviewed January 2, 2017

This hotel is superb. Clean and spacious rooms. Attentive and friendly staff. Only hotel in Independence I prefer to stay in. I like that the location is in a more secluded area, but close enough to get to everything.

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1Thank dee20172017
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

dee20172017 Thank you for taking the time to review your recent stay with us. I am so pleased that we are your top choice in the area. Your comments will be celebrated with our entire team.

Columbus, United States
Reviewed December 27, 2016

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1Thank josephfredericg
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A new kind of hotel that puts style, innovation and The Hyatt Touch within your reach. Here you'll find a 42" Plasma HDTV in each of our newly refreshed guest rooms featuring our Hyatt Grand Bed. Also included with each stay is our complimentary AM Kitchen Skillet breakfast as well as complmentary Wi-Fi and complimentary parking. Freshly prepared food is available 24/7 in our Guest Kitchen. Or if you prefer to dine in the comforts of your room, we offer room service from 11 AM until 11 PM. You can start and end your day at our Coffee to Cocktails Bar where we proudly brew Starbucks coffee drinks as well as serve select beer wine and mixed drinks. We are located 12.4 miles east of Cleveland Hopkins Airport and 9 miles south of downtown Cleveland. Come see why Hyatt Place is a hotel built around you. ... more   less 

Additional Information about Hyatt Place Cleveland/Independence

Address: 6025 Jefferson Drive, Independence, OH 44131
Location: United States > Ohio > Independence
Price Range: $109 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Cleveland/Independence 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Ohio
Hotel Style:
#1 Business Hotel in Independence
#1 Romantic Hotel in Independence
#1 Green Hotel in Independence
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Cleveland/Independence staff and other travelers.
5 questions
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Grand Island, New York
Bowling Green, Ohio
over a year ago

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Questions? Get answers from Hyatt Place Cleveland/Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stayed on the 5th floor, good view and easy access with elevator”
 of 5 bubbles rob2rob, Nov 8, 2016 | Read review
“Rms 126/125 are a bit too close to the exit and the door is loud.”
 of 5 bubbles cptb2013, Sep 22, 2016 | Read review
“Watch out for AC issues”
 of 5 bubbles Bigzeek, Aug 18, 2016 | Read review
“Lots of Raccoons eating in the parking lot at night”
 of 5 bubbles 96fredt, Aug 8, 2016 | Read review
“Get one with air conditioning that works”
 of 5 bubbles 803dawnm, Aug 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question