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Hyatt Place Cleveland/Independence

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Hyatt Place Cleveland\/Independence
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523 Reviews from our TripAdvisor Community

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Showing 516: English reviews
Columbus, Ohio
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Hotel was good for the most part, beds comfortable, nice room, however the hotel looks as it could use a good deep cleaning. Pool was very cold and water was not very clear. Not a good swimming experience, as my family enjoys swimming at hotels but didn't really enjoy this pool and its cold water. Breakfast was outstanding with lots... More 

Helpful?
Thank buckeye-vintage
Columbus, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had never stayed at a Hyatt previous to this stay. The hotel was very pretty, but did have some construction in the lobby area. Rooms were pretty with plenty of space as we had a third guest with us. Choice of colors and decor of room was pleasant. Beds were very comfortable and no problems sleeping at hotel. The... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank marciaf752
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

marciaf752 Thank you for taking the time to review your recent stay with us. I am pleased you enjoyed your time here and the rooms and staff made a positive impact on your time here. Your kind words will be celebrated with the entire team. Please keep us in mind for any future visits to the Cleveland area. More 

Johns Creek, Georgia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Drove from Georgia to visit Cleveland Ohio to visit family and friends as this is my hometown. Also to pay tribute to the cash for winning the final, also to spend time with my husband the hotel was very lovely customer service word bar none great they were actually renovating which is very nice can't wait to see the transformation... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank U6595LCannal
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

U6595LCannal Thank you for taking the time to review your recent stay with us. I am pleased you enjoyed your time here. We are looking forward to the finished product in the Gallery as well. We are very excited as we are one of the first Hyatt Place properties getting this particular new look. We would love for you to... More 

Willoughby Hills, Ohio
Level Contributor
14 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

We often visit this Hyatt for a night away. The check in was easy and the staff was pleasant and very professional. The one issue was that the pool was very cold and had a hazziness about it. The room was comfortable and I do appreciate that they upgraded the pull out couch mattress but what bothered us was that... More 

Helpful?
Thank debbiedeb30
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

debbiedeb30 Thank you for taking the time to review your recent stay with us. I sincerely apologize that this stay was anything less than you are used to. Your comments about the pool and mattress pads will definitely be shared with the proper team members. It is our hope that you would allow us another opportunity to better suit your... More 

Pittsburgh
2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel must have been renovated. The decor was very modern & nice. The pool area was terrible. I will not be going back because my family likes to swim. Also, The pool was closed from 10a-6pm for maintenance.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Lisa S
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

Lisa S Thank you for taking the time to review your recent stay with us. I sincerely apologize that your stay was anything less than ideal. I understand your issue with the pool being down. We make every effort to ensure the fewest number of guests are impacted by this and obviously it will still impact some. I can assure... More 

Schenectady, New York
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed there for two nights when we visited Cleveland. We had a few issues - HD channels were constantly in and out due to a loose Cable in the back of the TV and pool was closed during the day both days for cleaning. Breakfast was good.

Helpful?
Thank 1RaiderFan
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

1RaiderFan Thank you for taking the time to review your recent stay with us. I sincerely apologize that the stay was anything less than ideal. We made every effort to ensure the fewest number of guests would be impacted by the pool cleaning hours, but unfortunately it clearly had an impact. It is our hope you would allow us another... More 

Minneapolis, Minnesota
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed a week visiting family. Hyatt is clean, the rooms are comfortable and the staff helpful. I liked that it is so centrally located with lots of choices of places to eat and it is easy to get around.

Helpful?
Thank rmasula
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

rmasula Thank you for taking the time to review your recent stay with us. I am pleased you enjoyed your time with us. I am happy the cleanliness, staff and location were pluses during your week here. Please keep us in mind for any future visits to the Cleveland area as we would love the opportunity to host you again. More 

Burlington, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel for more than 2 travellers. Rooms are a suite with 2 queen beds, sofa bed and mini fridge. Great buffet breakfast included in price with many, choices. Parking is free and close to highway for travel to Ballpark and Rock and Roll Hall of Fame.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank carolsF5415DY
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

carolsF5415DY Thank you for taking the time to review your recent stay with us. I am pleased you enjoyed your time with us and the room layout, breakfast and location were positives during the stay. Please keep us in mind if your travels bring you back to the Cleveland area. More 

St. Catharines, Canada
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Found a great deal on this hotel and let me say, we would stay again in a heart beat. We had a King Bed, room 312, and the room was incredibly spacious and clean. Pros: Very friendly staff!!! Delicious breakfast included, free wifi, large room with sectional sofa, pool, 24/7 fitness area, 15 minute drive to downtown Cleveland, comfortable beds,... More 

Helpful?
Thank safaridave
Shawn F, Manager at Hyatt Place Cleveland/Independence, responded to this review

safaridave Thank you for taking the time to review your recent stay with us. I truly appreciate the kind words and I will be sure to share them with the staff as a whole. Thank you for providing areas for improvement and we will definitely look into making things even better for your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
A new kind of hotel that puts style, innovation and The Hyatt Touch within your reach. Here you'll find a 42" Plasma HDTV in each of our newly refreshed guest rooms featuring our Hyatt Grand Bed. Also included with each stay is our complimentary AM Kitchen Skillet breakfast as well as complmentary Wi-Fi and complimentary parking. Freshly prepared food is available 24/7 in our Guest Kitchen. Or if you prefer to dine in the comforts of your room, we offer room service from 11 AM until 11 PM. You can start and end your day at our Coffee to Cocktails Bar where we proudly brew Starbucks coffee drinks as well as serve select beer wine and mixed drinks. We are located 12.4 miles east of Cleveland Hopkins Airport and 9 miles south of downtown Cleveland. Come see why Hyatt Place is a hotel built around you. ... more   less 

Additional Information about Hyatt Place Cleveland/Independence

Address: 6025 Jefferson Dr, Independence, OH 44131-2145
Location: United States > Ohio > Independence
Price Range: $119 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Cleveland/Independence 3*
Number of rooms: 127
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Also Known As:
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Ohio
Hotel Style:
#1 Business Hotel in Independence
#1 Romantic Hotel in Independence
#1 Green Hotel in Independence
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