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Best Western Hilliard Inn & Suites

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Traveler (18)
Room & Suite (16)
Dining (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Location is a big factor when deciding where to stay. We are conveniently located to many Columbus attractions, five miles to the "Hollywood Casino" and just six miles to downtown Columbus. There you will find the Greater Columbus Convention Center, Ohio Expo Center, Ohio State University, COSI and the Arena District. Sports enthusiast will enjoy visiting the nearby Buckeye Hall of Fame Cafe, Berliner Sports Park, Spindler Park, Crew Stadium and Huntington Park home of the Columbus Clippers. Business travelers can bring the family. While you are taking care of business, they can enjoy the Columbus Zoo with Jack Hanna or the Zoombezi Bay water park. Shopping is also close by along with many restaurants within one mile. Play or relax after your busy day in our indoor pool. Enjoy having access to our 24 hour business center and exercise facility. Our friendly staff is available 24 hours a day to assist your needs.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Breakfast included
Banquet Room
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
30Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
229Reviews
50Photos
2Q+A
39Room tips
Traveler rating
  • 116
  • 65
  • 34
  • 10
  • 4
Time of year
Traveler type
Language
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  • English
Popular mentions
Retirement party, family reunion, just finding fun. This was an excellent place for us to stay. The staff were accommodating and helpful. The facilities were clean and comfortable, but because this hotel is popular with traveling sport teams, the common public area was a bit
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Response from Hillard S, Front Office Manager at Best Western Hilliard Inn & Suites
Responded 4 days ago
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .614-529-8118 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Autumne Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites
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Hotel's Favorite
Myself and staff always stay here when travelling to Columbus. Their staff especially Jane & Autumn are always very accommodating and make checking in and out a breeze. I would recommend this property to anyone.
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Review collected in partnership with Best Western
Response from Hillard S, Front Office Manager at Best Western Hilliard Inn & Suites
Responded 5 weeks ago
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .614-529-8118 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Autumne Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites
Read more
There was a women who we are pretty sure was the manager who had the best attitude towards her job she was great with our soccer team and accommodating all of our strange needs. I would love to stay here again love that there is no smoking. The pool is amazing and the fitness
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Response from Hillard S, Front Office Manager at Best Western Hilliard Inn & Suites
Responded 5 days ago
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .614-529-8118 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Autumne Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites
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Good breakfast for the price point Newer property Small fitness center and indoor pool Nice but not really knowledgeable front desk staff Room was adequately appointed, but we had challenges with the heater’s ability to keep the room at the desired setting.
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Response from Hillard S, Front Office Manager at Best Western Hilliard Inn & Suites
Responded Mar 5, 2019
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . 614-529-8118 Sincerely, Autumne Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites
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Hotel is a nice place to stay with good food for breakfast and is a good value. The people are very nice and provide excellent service. The high-speed internet (included for free) worked great. Most places it doesn't work well unless you pay more. I would stay here again
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Review collected in partnership with Best Western
Response from Hillard S, Front Office Manager at Best Western Hilliard Inn & Suites
Responded Feb 21, 2019
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .614-529-8118 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Autumne Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites
Read more
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All photosTravelerRoom & SuiteDining Pool & Beach
Very comfy king bed
Console on desk with multiple ports for USB and AC power
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Do you have guaranteed late checkin?
Sadly I don't know about the check in times but I do know the staff are very helpful and go out of their way to please. We have stayed there several times. If in doubt I would certainly check with the hotel staff. There is a desk staff member on all night.
0 votes
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What time does the pool open and close every day?
Hello BargainHunter623, Thank you for your question. Our pool is open from 6AM-11PM everyday. Thanks,
0 votes
"Take a room on an upper floor since the pool and fitness centre are on the ground level"
"Ask for a room at the end of the hallway, near the stairs. Very convenient for loading."
"Room 306 is large. They called it their "honeymoon room.""
"3rd floor rooms are the best."
"if you have 5 people that are staying with you at the hotel get a 2 bed room it comes with a couch that turns into a bed."
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PRICE RANGE
$89 - $172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel hilliardcomfort suites hilliardhilliard comfort suites
FORMERLY KNOWN AS
Comfort Suites
LOCATION
United StatesOhioHilliard
NUMBER OF ROOMS
60
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