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Mansion Hotel & Spa at Werribee Park

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Mansion Hotel & Spa at Werribee Park
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1,673 Reviews from our TripAdvisor Community

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Showing 1,668: English reviews
Jan Juc
Reviewed yesterday NEWvia mobile

We married at the mansion in the gardens in 1985. We returned for our anniversary this year to find the tree we were married under. We found the tree and the area we married 32 years ago and had not returned back to. The gardens and grounds are so beautiful and maintained so well. Of course only the mansion was...

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Thank Anne V
Melbourne, Australia
Reviewed 3 days ago NEW

We celebrated our 10 year wedding anniversary at the Mansion over the weekend and had a truly wonderful time. We thoroughly enjoyed our dinners at Josephs, our very relaxing massages and wandering the stunning grounds around The Mansion. Amazing hospitality and a brilliant experience all round. Would highly recommend!

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Thank Robyn B
Dee-GuestRelations, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi Robyn B, Thank you for your time on our Trip Advisor Page - your comments are a delight to read. Firstly congratulations once again on your 10 year wedding anniversary, did we get a chance to meet when you were here? I am so grateful to read how relaxing your time was and equally as proud to read of...

Warragul, Australia
Reviewed 5 days ago NEW

We spent a Saturday & Sunday night at the Mansion Hotel & Spa in a heritage room. These rooms are very small, and basically only suitable for sleeping & showering. The grounds of Werribee park are magnificent and you could easily spend a day outside enjoying them & wandering around.The driveway into the hotel is very dusty and bumpy and...

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Helpful?
Thank GippyTraveller
Reservations3030, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi GippyTraveller, Thank you for taking the time to leave your comments on our Trip Advisor Page. I would also like to thank you for the tip on the 'Dustex' I have passed this over to our Maintenance Department to look into, sounds like it could most definitely come in handy - Thank You! Our Bridal Parties sure do enjoy...

Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

Such was the exquisite fauna and flora I expected that naughty Peter Rabbit to put in an appearance at any moment. The beautifully manicured and loved gardens are a sight to behold. No bees, but the presence of dancing, darting and devine dragonflies with their fluttering gossamer wings made my walk in the gardens a delight. The Mansion itself is...

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Helpful?
Thank denisehG2969FY
Reservations3030, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi DeniseehG2969FY, I have thoroughly enjoyed reading your review - Thank you for taking the time to stop by our Trip Advisor Page to leave your comments. I am thrilled the fairy tale adventure unfolded for you in the gardens, we agree they are absolutely stunning! I have passed your comments over to Higher Management in relation to the suggestions...

Jan Juc, Australia
Reviewed 6 days ago NEW

Staying at the Mansion Hotel is a wonderful experience. The location is so close to Melbourne and Geelong yet you feel like you are miles away from everything. Breakfast at Joseph's is a great way to start the day of exploring The Werribee Mansion and its beautiful surrounding grounds and gardens. A trip to the Free Range Zoo is also...

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Helpful?
Thank Pookiezero
Reservations3030, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi Pookiezero, It has been a delight reading your review, thank you for taking the time to stop by our Trip Advisor Page to leave your feedback. The central location to Melbourne, Geelong and the airports is what makes the Mansion Hotel and Spa so convenient - I'm glad this was evident in your stay! Please visit again soon, Warm...

Reviewed 6 days ago NEW

I had very high expectations after reading the other reviews. They were exceeded. At check-in I jokingly asked where they kept the kangaroos. They actually explained to me where we might be able to spot some wallabies. Thirty minutes later we took a walk to the spot and saw a pair of wallabies. It was so amazing. The pool area...

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Helpful?
Thank Rob V
Reservations3030, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi Rob V, I have thoroughly enjoyed reading your review, thank you for taking the time to leave your comments. I am delighted to read our hotel receptionist gave you the hot tip on the wallaby location and over joyed they were out to play on your occasion. I have passed your feedback over to the Food and Beverage department...

Melbourne, Australia
Reviewed 1 week ago via mobile

I often take my daughters away overnight to help celebrate special occasions. We have been to quite a few hotels but this was the perfect choice for my daughters 11th birthday. From the moment we arrived until the time we left we were made to feel very special. I booked a junior suite and it was lovely with views of...

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Thank Birt1964
Reservations3030, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi Birt1964, Hello, and thank you for leaving your comments on our Trip Advisor Page. Firstly a VERY BIG Happy Birthday to your daughter, thank you for choosing to share her special occasion with us here at The Mansion. I am overjoyed to hear how welcome you felt from your arrival through to departure, the bubbles sounded like a lovely...

Melbourne, Australia
Reviewed 1 week ago

My friend from overseas always asks on visits to go to Werribee Mansion and Rose Gardens. As always, we strolled through the extensive well maintained gardens before settling at the cafe in the mansion. My comments are about the cafe. They make the best potato wedges and serve a large portion (enough for two) with sour cream and sweet chili...

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Thank pomlee
Reservations3030, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi Pomlee, How lovely to read your comments on our Trip Advisor Page. I am delighted to hear the service you received from our Rooms Division Manager - Natalie McNamara exceeded your expectation, she sure is an asset to The Lancemore Group, I will make sure she is aware of your comments. Thank you for taking the time to leave...

Melbourne, Australia
Reviewed 1 week ago

We were given some Red Balloon vouchers as a gift and we decided to use them to book an overnight stay at the famed Werribee Mansion. We booked a day spa package and decided to eat lunch, dinner and breakfast there so we could enjoy the whole experience of being at the Mansion. I would have to say, that as...

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2Thank Jayd K
Reservations3030, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Dear Jayd K, Thank You for taking the time to stop by our Trip Advisor Page to leave your feedback. I am deeply concerned that your overall experience here with us was below your expectation. Firstly I have raised your comments with our Spa Manager for her review, this experience is below our service standards and I can assure you...

Melbourne, Australia
Reviewed 2 weeks ago

What a great place to go to and escape the daily routine. The park gardens are a treasure for the soul and make the effort to visit the Old Mansion. Early evening go for a stroll and see the bats take off, possums come out and bunnies getting active. The hotel service is friendly and efficient, room had everything we...

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1Thank JEP_ADL
Reservations3030, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi JEP_ADL, Thank you for taking the time to leave your feedback on our Trip Advisor Page, your feedback is very beneficial as we are always finding always to improve our quality and services. I am delighted to read how much you enjoyed staying here with us at the Mansion Hotel and Spa, and even more impressed to hear the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only 30 minutes from Melbourne's CBD, the Mansion Hotel & Spa at Werribee Park is one of Victoria's most popular destinations, and there are many reasons why. Dating back to the 1870s, the illustrious Italianate mansion, with 10 acres of spectacular manicured gardens and historic seminary, are all perfectly tied together by the hotel & spa; there is beauty in every detail. Heavenly surrounds can only be completed by the best accommodation. Luxury awaits in all 91 rooms at the Mansion Hotel - plush linen, picturesque views and attentive service are just the first things you will notice upon your arrival. Three room options are available; all rooms are fitted with flat screen televisions, movies on demand, complimentary broadband Internet and minibar. Your journey begins when you roll through the wrought iron gates; with so much on offer, the Mansion Hotel & Spa is a destination, not just a place to stay. ... more   less 

Additional Information about Mansion Hotel & Spa at Werribee Park

Address: K Road, Werribee, Victoria 3030, Australia (Formerly Sofitel Werribee Park Mansion Hotel & Spa)
Location: Australia > Victoria > Greater Melbourne > Werribee
Price Range: $165 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mansion Hotel & Spa at Werribee Park 5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Mansion Hotel And Spa At Werribee Park
Sofitel Werribee Park Mansion Hotel
Werribee Sofitel
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Questions & Answers

Here's what travelers have asked, with answers from Mansion Hotel & Spa at Werribee Park staff and other travelers.
4 questions
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Questions? Get answers from Mansion Hotel & Spa at Werribee Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The heritage rooms are very small considering the price.”
 of 5 bubbles GippyTraveller, 5 days ago | Read review
“The Heritage rooms are small but well designed and adequate for 1 or 2 nights. If you can afford to an upgrade would give you more space.”
 of 5 bubbles Pookiezero, 6 days ago | Read review
“Nothing wrong with the standard rooms, it all depends on your budget”
 of 5 bubbles JEP_ADL, 2 weeks ago | Read review
“The Heritage rooms on the polo field side are away from the main entrance so maybe quieter.”
 of 5 bubbles JandD870, 3 weeks ago | Read review
“At night the East facing rooms overlook the lovely Mansion and Reception courtyard drive, Lovely!”
  • Reception Courtyard view from third floor suite
 of 5 bubbles TheosTruthFoodie, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question