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Mansion Hotel & Spa at Werribee Park

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Mansion Hotel & Spa at Werribee Park
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1,709 Reviews from our TripAdvisor Community

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Melbourne, Australia
Reviewed yesterday NEW

Nice hotel, rooms are a little small and it is very expensive but if you have a 50% off coupon it is worth it. the beds are soft and the ground are very pretty. the winery on the grounds is very nice too.

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Helpful?
Thank Willowsreign
Reviewed 3 days ago NEWvia mobile

The location, surrounding and building is beautiful. The rooms though need an update. The toilet is ok but not more. Light evening dinner took 2 hours to get after reminded them twice. The breakfast room needs heavy update. The staff is friendly but seem to handle people based on their clothing style. Asking to discuss tge matter with a manager...

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1Thank Peter Z
Beaconsfield, Australia
Reviewed 3 days ago NEWvia mobile

The scenery is gorgeous and dinner was fantastic. However the bed was very uncomfortable and I woke up with a very sore back and neck is still painful, for $368 a night with no brekkie included, to get a sore neck was disappointing. Our room was at the very end with no view but probably due to us booking it...

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1Thank Loza41
Melbourne, Australia
Reviewed 6 days ago NEW

My husbands birthday & looking for something special so booked Spa Pamper Package & overnight accommodation in Heritage Room. Husband really enjoyed his Spa experience. Heritage room is very small & we had water leaking from toilet, found the platform to bathroom dangerous as nearly fell when stepped back from washing my hands ar basin. Needs a bit of TLC....

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1Thank Sandi T
Dee-GuestRelations, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi Sandi T, Thank You for taking the time to send through your feedback, we appreciate the time you have taken to send through your detailed feedback.. Delighted to read of your husbands enjoyment in the day spa, I hope he left feeling relaxed. Our Heritage rooms are converted dorm rooms from the 1800's so unfortunately means we are unable...

Brisbane
Reviewed 1 week ago

We stayed here for the Avalon Airshow 2017 It was clean and the meals were amazing. The pool was near the Hotel's spa area and it was so relaxing. This is a place we would love to visit again. We had free access to the Werribee mansion on the property just next door, the grounds were amazing. The only thing...

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Helpful?
Thank wandawoo
Dee-GuestRelations, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi Wandawoo, It has been an absolute pleasure reading your review, thank you for taking the time to write it on our Trip Advisor page. The Mansion Hotel and Spa is certainly a popular destination all year around, however when the air show is on its a 'Must Not Miss' for convenience. I am so glad to read that your...

aussie
Reviewed 1 week ago

Lovely hotel, in a bit of a need of update but not bad. Unfortutanately I think when you pay premium prices at a hotel that is between an open zoo and a rose garden you do not expect on a Sunday night to hear loud thumping music from a function that was as if the pub was next door!! When...

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1Thank laemj
Dee-GuestRelations, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi Laemj. Thank You for taking the time to stop by our Trip Advisor Page to leave your review. I am deeply concerned to read of your detailed feedback in relation to our reservations team. Our staff are professionally trained to assist in all areas of customer service so it surprise's me to read of the response's you received from...

Currie, Australia
Reviewed 1 week ago

Very disappointed with Werribee Mansion - Thumping noise from parties no concern to management. Not recommending it to anyone. We planned a lovely quiet Easter break with a stay at this place Sunday night. Dinner on site, the state rose garden. A nice peaceful break. But the reception at Werribee Park continued all afternoon and into a disco on the...

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2Thank Mark G
Melbourne, Australia
Reviewed 1 week ago

Fantastic Historic Site, lovelly renovated rooms and Mansion, Great variety in Breakfast and very helpful staff. Rooms modern and comfortable, lovely grounds including modern sculptures, rose garden and open grounds for playing or walking.

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Helpful?
Thank Chris J
Dee-GuestRelations, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi Chris J, Thank You for taking the time to leave a 4 star review on our Trip Advisor Page, I have thoroughly enjoyed reading it. Hearing of how helpful our staff are, is so refreshing to read. I am lucky in this role I get to hear of all the nice comments people leave for staff who I know...

Auckland
Reviewed 1 week ago

This place was a little out in the sticks. Amazing building that could do with a little restoration. The corridors had the damp musky smell so they could do with either airing or better ventilation. It is located next to the Safari park so if that's your thing than it would be a good location to overnight. It's a really...

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1Thank BlueAnto
Dee-GuestRelations, Guest Relations Manager at Mansion Hotel & Spa at Werribee Park, responded to this review

Hi BlueAnto, I absolutely loved reading the title of your review. "Over the Hill & far Away" although only 20 minutes from the Melbourne West Gate Bridge, it is just far enough to feel like you are worlds away! Its a shame to read your taxi driver missed the street signage pointing to the Mansion Hotel and Spa, There are...

Melbourne
Reviewed 1 week ago

The complimentary sparkling upon arrival is a nice touch. We stayed in a superior room, which was smaller than expected, but fine for a one night stay. Our room overlooked the carpark which was disappointing. The hotel has the potential to do so much better. There is no ventilation in the bathroom. The mattress in our room were from 2000...

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1Thank kkets
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Only 30 minutes from Melbourne's CBD, the Mansion Hotel & Spa at Werribee Park is one of Victoria's most popular destinations, and there are many reasons why. Dating back to the 1870s, the illustrious Italianate mansion, with 10 acres of spectacular manicured gardens and historic seminary, are all perfectly tied together by the hotel & spa; there is beauty in every detail. Heavenly surrounds can only be completed by the best accommodation. Luxury awaits in all 91 rooms at the Mansion Hotel - plush linen, picturesque views and attentive service are just the first things you will notice upon your arrival. Three room options are available; all rooms are fitted with flat screen televisions, movies on demand, complimentary broadband Internet and minibar. Your journey begins when you roll through the wrought iron gates; with so much on offer, the Mansion Hotel & Spa is a destination, not just a place to stay. ... more   less 

Additional Information about Mansion Hotel & Spa at Werribee Park

Address: K Road, Werribee, Victoria 3030, Australia (Formerly Sofitel Werribee Park Mansion Hotel & Spa)
Location: Australia > Victoria > Greater Melbourne > Werribee
Price Range: $127 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mansion Hotel & Spa at Werribee Park 5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Mansion Hotel And Spa At Werribee Park
Sofitel Werribee Park Mansion Hotel
Werribee Sofitel
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Questions & Answers

Here's what travelers have asked, with answers from Mansion Hotel & Spa at Werribee Park staff and other travelers.
4 questions
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Questions? Get answers from Mansion Hotel & Spa at Werribee Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If booking Heritage Room request not to have room 107”
554sandit, 6 days ago | Read review
“Our fellow travellers had a very small room in comparison due to the heritage listing of the mansion”
wandawoo, 1 week ago | Read review
“Perhaps mid week if you want to enjoy serenity of the area”
laemj, 1 week ago | Read review
“Don't stay there if you expect a peaceful or quiet stay.”
IslandBreezeMgmt, 1 week ago | Read review
“Next to safari park”
BlueAnto, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question