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The Carlton Hotel

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#7 of 12 Hotels in Rugby
Certificate of Excellence
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The Carlton Hotel
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189 Reviews from our TripAdvisor Community

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Showing 187: English reviews
New Delhi, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ok.. so i stayed here for over a month and really loved the place. It is a family run boutique hotel. Lovely ambiance, a small lounge bar, and a 6-7 table restaurant. The location is good as it not in the middle of the town centre's hussle bussle and not far from any important place in Rugby. The town centre... More 

Helpful?
1 Thank x_Parag_x
Kashem1, Manager at The Carlton Hotel, responded to this review

Hello, We are so pleased that you had such a pleasant stay with us. We really appreciate your kind review. We are sorry to hear that you did not get some replacement toiletries, for future reference if you ever need something extra just pop down to reception and we will be sure to find some and replace anything you need... More 

Basingstoke, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our welcome to the Hotel was warm, nice lady welcomed us. Booking in was straight forward. We had booked what we thought was a accessible room, the room was in the courtyard and could park the car right next to it, but impossible to get in with wheelchair, a step and the size of the entry lobby put a stop... More 

Helpful?
Thank Paul B
Kashem1, Manager at The Carlton Hotel, responded to this review

Hello Paul, We would like to thank you for writing a review. We are pleased that you felt welcomed on arrival and that your check-in ran smoothly. We are sorry to hear that you had trouble getting into your room, along the floor there are markings as to where cars can park to leave the doors to the rooms accessible... More 

Quitman, Texas
Level Contributor
207 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

After an overnight flight from the U.S., we were eager to reach this welcoming little inn for our first night in the UK. The rooms were comfortable, the small lobby bar was nice and the staff was hospitable. The four short flights of narrow steps up to the third floor were difficult to negotiate with our large bags, however.

Helpful?
1 Thank TexasStarshine
Kashem1, Owner at The Carlton Hotel, responded to this review

Hello, Thank you for taking the time to post a review. We are pleased you enjoyed your recent stay with us, all our staff make every effort to make each guest feel as welcome as possible! We would like to apologise for the difficulty you had with our stairs. As it is an old building we do have a narrow... More 

Gillingham, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 10, 2016 via mobile

We had been at whipsnade zoo during the day, to stay in Rugby, with the following day travelling to Stoke. Easy to find hotel from the M1, limited parking spaces, but as arrived early evening, we were able to park our car outside our room. We didn't include breakfast with our stay or use the restaurant and the three times... More 

Helpful?
Thank Vicki U
Kashem1, Owner at The Carlton Hotel, responded to this review

Hello Vicki, Thank you for taking the time to leave such a detailed review! Our central location makes it easy for travellers coming via train or car to find us and locate nearby shops. We are pleased this worked well for you. All the staff here make the upmost effort to make each guest feel as comfortable and welcome as... More 

West Ham, London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

Friendly welcome, close to the train station and the city centre area. We were attending a wedding at Brownsover Hall and stayed 2 nights at The Carlton. It's easy to locate when arriving by train and is just a 5-10 minute walk from the station. We used the bar and also had breakfast one morning. The staff are all very... More 

Helpful?
1 Thank Mistofelees
Kashem1, Owner at The Carlton Hotel, responded to this review

Hello! Thank you for taking the time to leave such a detailed review. We are pleased you enjoyed your stay with us, our convenient location to the town centre and railway station is popular with many guests travelling for both business and leisure, such as yourselves. We will certainly look at improving our rooms with the points you mentioned in... More 

Bury, United Kingdom
Level Contributor
99 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

Good little hotel, myself and my partner was going to a wedding in Rugby and stayed here, we was going to arrive a little later than 9:30 (which on the website it says you have to check in by) however we gave them a call and they was fine with it! On arrival we was greeted by a really helpful... More 

Helpful?
Thank DanielSmithh95
Kashem1, Owner at The Carlton Hotel, responded to this review

Hello Daniel, Thank you for leaving such a detailed and positive review! We are really pleased you felt welcomed, we all make every effort to make each guest feel as welcome as possible. Particularly when greeting guests to check-in later whenever possible! We hope to see you again in the future! Kind regards, Kashem More 

Lancaster, England, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 11, 2016 via mobile

We used this hotel as a stop off, arriving late Friday night and leaving early Saturday morning. The location is a bit rough but inside the hotel it seems a world away. The staff were very friendly and welcoming but sadly this is the only good thing to come out of our stay. To echo a previous comment the top... More 

Helpful?
Thank Martin W
Kashem1, Owner at The Carlton Hotel, responded to this review

Hello Martin, Thank you for taking the time to leave such a detailed review. Thank you for your compliments on our staff, everybody works as hard as possible to make each guest feel as welcome as possible so your positive comments will be passed on! We are sorry about the problem regarding the heat. As you mentioned, we do have... More 

Rugby, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 1, 2016

We stayed here with family for a wedding very friendly staff comfortable room clean The food first class !!! Breakfast was good value for money fresh fruit cereals yogarts and then full choice of cooked breakfast will be back thank you!!!

Helpful?
Thank taylor088
Kashem1, Owner at The Carlton Hotel, responded to this review

Hello Taylor, Thank you for taking the time to leave a review. We are really pleased that you enjoyed dining in our restaurant. We have worked hard to offer the best quality of food and service at a reasonable price and are pleased you enjoyed the experience! We look forward to welcoming you again when you return! Kind regards, Kashem More 

London, United Kingdom
1 review
5 of 5 stars Reviewed June 20, 2016

My family and I stayed at The Carlton this weekend as we were attending a relatives christening. We had 2 double rooms, both were slightly different in shape and decor but equipped with the same facilities. The staff upon check in were very friendly and smiley and nothing was too much to ask. We had heavy luggage and a pushchair... More 

Helpful?
Thank MaryBeas
Kashem1, Owner at The Carlton Hotel, responded to this review

Hello Mary, Thank you for taking the time to leave such a positive review! We are really pleased you enjoyed your stay with us, we try our upmost to make each guest feel as welcomed as possible and it's great that is doesn't go unnoticed! Our dining is popular, particularly as we are one of very few that still offer... More 

County Dublin, Ireland
Level Contributor
11 reviews
8 hotel reviews
2 of 5 stars Reviewed June 17, 2016

I have stayed at the Carlton very regularly for 20 years and have always enjoyed it. However, the hotel has disimproved under the new owners/regime. I used to look forward to dinner there. However, this is far from its previous standard. Also, general organisation is poor. On my last visit, another guest let himself into my room with an identical... More 

Helpful?
Thank John O
Kashem1, General Manager at The Carlton Hotel, responded to this review

hi john so sorry for the mix up with the rooms it was dealt with straight away this happened over a month ago>yes we are under new management with the same staff and chiefs . you came in the next day for lunch and all was fine also we only have 1 key per room the other guest mistakingly... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Our central Rugby location makes us an ideal choice for your stay. We’re right on the edge of Rugby’s Town Centre and less than 3 miles from the M1, M6 and A45. Whether you’re in Rugby on business or looking for a base from which to explore all that Warwickshire has to offer, come and stay at The Carlton. As an extra incentive, our restaurant is known as one of the best in the area. ... more   less 

Additional Information about The Carlton Hotel

Address: 130 Railway Terrace, Rugby CV21 3HE, England
Location: United Kingdom > England > Warwickshire > Rugby
Price Range: $70 - $87 (Based on Average Rates for a Standard Room)
Number of rooms: 19
Reservation Options:
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Also Known As:
Carlton Hotel Rugby
Hotel Style:
#4 Family Hotel in Rugby
#6 Romantic Hotel in Rugby
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