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Traveler (69)
Room & Suite (6)
Dining (3)

About

#2 of 2 hotels in Hockley Heath
Location
Cleanliness
Service
Value
The premises both internally and externally including the bar, restaurant and function room have been completely refurbished in a contemporary, bright and luxurious style. We have built 63 brand new, comfortable and cosy guest rooms, all with en-suite facilities ranging from our Standard double or twin rooms through to our Royal Suite. The Oak Hotel is located within the beautiful Warwickshire countryside and is within easy reach of Birmingham, Solihull, Stratford Upon Avon and Warwick making it an ideal base to explore these and the surrounding areas or when visiting any of the wide range of attractions on offer including the LG Arena, Birmingham NEC, Warwick Castle, Shakespeare County and Cadbury world to name but a few. You can find out more here. Situated less than a mile from Junction 16 of the M40 with ease of access to the main road networks including the M42, M6, M5 and M1 and only 12 miles from the Birmingham Airport our central England location makes us a great venue for business or leisure. Wendy and her team offer a very warm and friendly welcome with first class hospitality whether you are here to enjoy a coffee or drink as you pass by, a meal in the restaurant or an overnight stay with us. Here at The Oak Hotel we also host business conferences, meetings and other special events including weddings, anniversaries and parties and we are always happy to work with you to provide exactly what you need. Here at The Oak Hotel we are now fully licensed for marriages and civil ceremony’s please visit the Warwickshire County Council website for more information We hope to see you in the very near future!
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Property amenities
Free High Speed Internet (WiFi)
Free parking
Restaurant
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Conference Facilities
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
463Reviews
6Q+A
66Room tips
Traveler rating
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Popular mentions
+1
Firstly I’m not a moaner BUT.... My bad experience started when I checked in with a beer in the bar as I had an ‘off’ pint of ale.. (it was swiftly swapped by the bar maid for a bottle) The meal was completely over fried and uneatable... there was a strange taste running
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Originally booked here for a 2night stay for a little get away for me and my partner. We checked in the room quite late... we paid £98 for 2nights... which is fairly reasonable I find ( for a half decent room). On gaining entry to the room it was very very dated... see pictures
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Response from TheOakHotel, Manager at The Oak Hotel
Responded 3 weeks ago
Good Evening Katrosie, Thank You for leaving us a response. I am sorry you found these issues with your room. I will be following this up with the housekeeping team immediately with regard to cleanliness. In terms of you thinking the room is outdated, I can assure you all our rooms are due for a full refurbishment which is planned for this year. I hope you'd join us again following this. In regard to checking out a day early, if you wished to get in touch via our email at enquiries@theoakhotel.com I'd be happy to discuss this further. Once again, please accept my apologies your stay was unsatisfactory with us. Kindest regards Niamh
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Good reasonable food buffet, freindly staff. I liked their coffee even if it's instant, it was bold. Very family friendly so it seems. No bells and whisles here, nothing fancy. The entire property is very tailored. Easy parking access from the main road.
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Response from TheOakHotel, Manager at The Oak Hotel
Responded 4 weeks ago
Good Evening msmaddys, Thank You for the great response. We do also offer a range of coffee's made by our in-house trained Barista's as well as the instant ones, we hope you'd like to try those too! We are very proud as a team of the family friendly atmosphere here at The Oak, so I am glad this was reflected in your stay. I hope to welcome you back in the near future. Kindest regards, Niamh
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I sent an email enquiring about booking a function here in July. I initially dealt with Shaun who was very accommodating and helpful. However when I phoned to book my function I couldn’t get through to Shaun and no one else was able to help me. I left several telephone and email
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Response from TheOakHotel, Manager at The Oak Hotel
Responded 4 weeks ago
Good Evening Jessica, Thank you for leaving us a response. It is very disappointing to hear your experience. I am in the process of investigating your concerns with the team. I understand that you felt Shaun's response was delayed however it was as he was doing the accounts on a Monday morning and he wanted to find you an alternative date before coming back to you as the initial date you enquired about had been booked with a deposit. I personally responded to your email saying you'd like to take the day before as soon as I came on duty at 7am (the morning after you sent the email) to get the next steps to book you in the diary, to which I understand you'd already found a venue for the original date you wanted by this point. I can only apologise that the message wasn't passed on and this is something which has already been followed up with Reception. At no point however was a deposit offered by yourself and we cannot book anyone in for functions without a deposit to secure the date, which I hope you can appreciate. Kindest regards, Niamh
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Me and my partner stayed here for my friend's party rather than paying an expensive taxi fair home and hoping for a lie in due to having a Toddler at home. We stayed in the room right by reception (room 2 I think). The room was lovely but it was just a shame about the noise from
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Response from TheOakHotel, Manager at The Oak Hotel
Responded 4 weeks ago
Hi Emily, Thanks for getting in touch. As guests who stay for parties - they take the rooms surrounding the function room as they are most likely to be affected by the noise, rather than putting guests who are here for other reasons near the function room to be affected by party noise, I hope that you can understand our reasoning behind this. If you could send an email to enquiries@theoakhotel.com with your concerns this would be the best way to get in touch. I can only apologise that someone has not been in touch via telephone - our General Manager has in fact been on Annual Leave recently however this should have been explained to you. I can assure you that Room 1 and 2 (our disability access rooms) are sold at a discounted rate online due to their location so close to reception. I hope that nonetheless this issue can be rectified for you and that we can welcome you to The Oak Hotel soon. Kindest regards, Niamh
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PRICE RANGE
$52 - $99 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandSolihullHockley Heath
NUMBER OF ROOMS
62
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