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Holiday Inn Washington

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Holiday Inn Washington
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648 Reviews from our TripAdvisor Community

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Showing 644: English reviews
Morpeth
Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed with family to visit local cricket club. Receptionist very helpful on check-in, complimentary drinks as one room not ready on time. Could not have done more to help. Breakfast was great. Large selection of hotels and cold food, to suit all tastes. WiFi good. We will be back.

Helpful?
Thank jvmerlin
Macclesfield, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Used this Hotel as a base for a 3 night stay and during that time we must have met members of staff from all the levels in the Hotel. Without exception (From GM to Cleaners etc) they were all superb in being Friendly, Helpful and Happy and with a sense of humour. What a difference it makes to a stay... More 

Helpful?
Thank P46
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed 3 nights 16th to 19th September, bathroom tiny but double walk in shower made up for it. Restaurant staff very friendly but quality of food let this hotel down. First night pasta in tomato sause with mushrooms, tadted like it had been heated in a microwave. Some mushrooms were warm & others hot, second night poached pollock. Sent back... More 

Helpful?
Thank Helen R
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Many thanks for your comments , the hotel was very busy that evening and it is never our intention to treat anyone as second rate . As a coach party we do expect guests to dine together due to the size of the restaurant . We do not microwave pasta at any time , when your fish was returned it... More 

Travelers are raving about these Washington hotels

Level Contributor
188 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed on a Sunday and Monday nights as settling daughter into Durham university. Booked via IHG app which appeared to cause a slight problem over pricing which was efficiently resolved by management. This is our third stay at this hotel since April and it will probably become our default setting for trips to North East. Rooms a good size, tv... More 

Helpful?
Thank Andy S
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Many thanks yes we are a great central point for all the North East . Look forward to seeing you again . More 

A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW via mobile

A beacon in the bleakness of Washington. I stay here alot with work and I quite like it. The resturant food is good quality. I think breakfast is one of the better I've had with holiday inns. Love the staff here they are always very helpful. I especially like the well stocked gin bar as there is sod all else... More 

Helpful?
Thank A TripAdvisor Member
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank you for the compliment in think as a regular you know Washington well , The Gin helps us all a lot perhaps thats why we sell so much . Cheers . More 

Burnley, United Kingdom
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel as i was running in the great north run Very pleasant staff Rooms was smallish but adequate for what we wanted Food in hotel bar was good Quick check in with nice pleasant staff Would stay here again

Helpful?
1 Thank Caz174
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thanks for the great comments , hope you have recovered from the run . More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I stay in Holiday Inns nearly every week and this has to be the worst I have ever experienced. We were on our Honeymoon and I was advised by one of the holiday inns management team to notify the hotels before we arrive as they will always want to make your stay special and at the least want to great... More 

Helpful?
1 Thank Keith9698
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Keith Many thanks for your response , rest assured i will look into all the matters you have raised with my new team and tackle all the issues . Though it is not of any help to you i know your constructive comments will help make the guest experience for others better . Again many i say how sorry i... More 

Birmingham
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stopped off for a night in Washington so that we could visit Durham Cathedral. Hotel postcode did not work within our sat nav, and we were unable to get an answer to our phone call for directions. Not a great start. However, the hotel was close to the m6 and well sign posted. Reception staff were helpful, and the room,... More 

Helpful?
1 Thank smiler1956
generalmanager195, Manager at Holiday Inn Washington, responded to this review

Thank you for your review I am pleased to hear you enjoyed our restaurant and staff. We are currently chasing the error with some sat nav's and it is the providers that need to update their systems with our postcode. I apologise for any inconvenience More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at the above for 10 day's on All Inc Unfortunately no lifts to apartments above ground floor. No good for the eldely. 66 steps to mine. Not very well cleaned on arrival hairs in the bath and the settee. Bedroom smelt damp. Apartments definitely need a serious upgrade. Food was ok and staff i dealt with were pleasant. Would... More 

Helpful?
1 Thank Junior H
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Thank you for the comments sorry you had a bad time . But please note this is Washington Holiday Inn , though Lanzarote does seem to have a nice ring to it , hope the sun was shining . Thanks More 

Buckingham, United Kingdom
Level Contributor
115 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed on the Thursday night on the way to Blyth for the tall ships week end. A very comfortable stay, everyone very helpful. Large car park. Food is available on site. Easy to book on line. Would recommend.

Helpful?
1 Thank Maureen B
generalmanager195, General Manager at Holiday Inn Washington, responded to this review

Great comments thanks . More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Washington is an ideally located hotel, just off the A1M junction 64. Centrally located between, Historic Durham, Sunderland and Newcastle City The hotel offers a 'Go Green' Environmental Room in association with Tree Appealplanting trees on site and across the UK. This is a well established, comfortable hotel, with free car parking, noted for its friendly staff. The Hotel has a Traders Restaurant a newly refurbished lounge and bar area.Kids Stay & Eat Free*. The hotel has 136 fully air conditioned bedrooms, including family and accessible rooms. Only a short drive from Europes largest Shopping Centre - the Metrocentre, Newcastle City Centre, the award winning Beamish Open Air Museum, Sunderland Glass Centre and Durham County Cricket Ground. The North East coastline and Angel of the North are also within close driving distance.*Terms & Conditions apply. ... more   less 

Additional Information about Holiday Inn Washington

Address: Emerson Road, Washington NE37 1LB, England
Location: United Kingdom > England > Tyne and Wear > Washington
Price Range: $67 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Washington 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Holiday Inn Washington Hotel Washington
Washington Holiday Inn
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