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Mercure Newcastle George Washington Hotel Golf and Spa

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Mercure Newcastle George Washington Hotel Golf and Spa
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749 Reviews from our TripAdvisor Community

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Showing 730: English reviews
London, United Kingdom
Reviewed 1 week ago NEW

Lovely hotel with easy access to the city center, which is about 20 minutes away by car. The location is quiet and away from busy traffic and the views over the golf course from the windows were lovely, too (I stayed on the ground floor). The staff were friendly, the breakfasts were brilliant and in plentiful supply and the on...

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Helpful?
Thank Charley N
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest, I very much appreciate your comments regarding your stay here at the Mercure George Washington Hotel, Golf & Spa. It is always a pleasure to receive positive feedback. I am very pleased you enjoyed both your bedroom and your breakfast. It is also good hear your comments regarding our new restaurant Carter & Fitch. I will share your...

Nottingham, England, United Kingdom
Reviewed 1 week ago via mobile

It was okay but despite a refurb feels very 70's The floors creak throughout including the rooms It has the requisite equipment to earn its star rating but does it without finesse It was okay to put our heads down which is all we used it for Taxis to Newcastle were £10-15

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Helpful?
Thank Tom M
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest, Thank you for taking the time to write your review about your recent visit to the hotel. I am delighted that you enjoyed your stay and we have noted your comments, which we are addressing. Kind regards, Martin Hall, General Manager Regards Martin Hall General Manager

Newcastle upon Tyne, England, United Kingdom
Reviewed 1 week ago

Comfortable room but a little bit noisy with the Xmas party going on you could hear the music. Bed was good but it's two singles put together. Fridge in the room was a nice bonus. It did get very warm during the night despite being cold when we got there so go easy on the radiator setting. The restaurant was...

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Helpful?
Thank Ross T
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Newcastle George. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Manchester, United Kingdom
Reviewed 2 weeks ago

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Helpful?
Thank 82seanconnery
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Reviewed 2 weeks ago via mobile

We booked a Spa day for my mum's birthday. From the minute we arrived we felt relaxed! The spa girls were FANTASTIC! There were 4 of us, we were each introduced to our therapist, who were had for all our treatments, which was a lovely touch. We had us of the facilities..The jacuzzi was lovely! Included was a Sunday lunch..I...

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2Thank lcraig867
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest, We very much appreciate your comments regarding your visit to Montana Spa and Carter & Fitch here at the Mercure Newcastle George Washington Hotel Golf and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am very pleased the team in Carter & Fitch recognised your special occasion...

Tyne and Wear
Reviewed 3 weeks ago

We visited the h.otel for my brother and sister in law's wedding in August 2017. Staff were very attentive, room was decorated to a stunningly high standard, the foo was delicious (even my vegetarian option) and drinks were good, average price. The staff on the day, and the master of ceremonies were exceptional and a credit to the hotel. We...

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Helpful?
Thank Anna Y
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed the wedding celebrations of your brother and sister in law, held at the hotel. Your feedback regarding the hotel employees is very much appreciated and I can assure you that my team will be delighted to hear your comments. I look forward to...

Scotland
Reviewed 3 weeks ago

Nice hotel, good value. We got a good price via Booking.com. However, as often happens, such deals appear to result in the hotel allocating the less attractive rooms. Our room was fine but had no outlook. The overall atmosphere is difficult to summarise. It is certainly not a tourist hotel and appears to be more geared to business or golfing....

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Helpful?
Thank JollyScotland
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest, Thank you for taking the time to write your review. I am delighted that you enjoyed your stay and I have noted your comments. The hotel has commenced a bedroom refurbishment programme to upgrade our bedrooms. Last year we also moved a tee box on the golf course. This will enable the hotel to remove some of the...

Reviewed November 2, 2016 via mobile

This hotel is nothing to shout about. On arrival they couldn't find my booking so I was stood in Reception for about 15 mins and they eventually found me on the system but under the wrong name!! The Receptionist wasn't very welcoming and friendly. I felt a bit of an inconvenience. When I eventually got my key card to my...

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Helpful?
1Thank Wardy10
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest, Thank you for taking the time to tell me about your experience here at the Mercure Newcastle George Washington Hotel, Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback...

Peterborough, United Kingdom
Reviewed November 2, 2016

Hotel was very good value , we booked on an advanced rate. The new restaurant was excellent The rooms were clean and tidy, could fo with a little freshen up : the staff were friendly Overall a good stay

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Helpful?
Thank Penny030863
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay here at the Mercure Newcastle George Washington Hotel, Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

Sunbury-On-Thames, United Kingdom
Reviewed November 2, 2016 via mobile

Had meetings in Washington and stayed for 2 nights. Was woken up by the fire alarm over 2 hours before I wanted to get up on both mornings. The hotel itself is pleasant enough, reception and bar staff very friendly. Breakfast was a bIt disappointing (was left to fend for myself on the first morning despite there only being one...

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Helpful?
Thank Andy C
Martin H, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Please accept my sincere apologies for your disappointment. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short....

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
No photo provided
Abraham Lincoln Brasserie
Cuisines: British, French
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service

Additional Information about Mercure Newcastle George Washington Hotel Golf and Spa

Address: Stone Cellar Road | High Usworth, Washington NE37 1PH, England
Location: United Kingdom > England > Tyne and Wear > Washington
Price Range: $75 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Newcastle George Washington Hotel Golf and Spa 4*
Number of rooms: 103
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Newcastle George Washington Hotel Golf and Spa staff and other travelers.
7 questions
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Questions? Get answers from Mercure Newcastle George Washington Hotel Golf and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No lift, i believe some rooms have been refurbished recently.”
 of 5 bubbles annay393, 3 weeks ago | Read review
“Rooms near the kitchens can be noisy.”
 of 5 bubbles JollyScotland, 3 weeks ago | Read review
“at rear away from car parking”
 of 5 bubbles wallace269, Sep 26, 2016 | Read review
“if you have disability you would want room close to reception as stairs in hallways”
 of 5 bubbles 727cheryle, Sep 16, 2016 | Read review
“Second floor quieter”
 of 5 bubbles callcalsoon, Sep 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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