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I can't comment on the other areas of the hotel but the spa isn't up to scratch. Terrible customer service, didn't know what they were doing, very inexperienced - Overheard other guests complaining that their treatments weren't great either.
I went for a Mercure as they are usually good quality hotels. This one is incredibly dated however, my room when I went in was freezing as the window had been left open. Only the lamps and the bathroom light worked so my room was...More
We came down here from Scotland in a party of 12 for a weekend golfing on a return visit, we stayed in the Mercure hotel next to the course. Course was excellent and we were well looked after, hotel was great as well as the...More
Stayed here a couple of weeks ago - there is no air con and the room was stifling. I put my hand on the unit top above the fridge and it was really hot - the inside of the fridge was nowhere near cold but...More
Staying here on business I found the staff friendly and helpful but the rooms are looking dated I did have to contact the reception as there were a few things wrong and this is due to the age of the place.
Overall very clean and...More
Thank Chris T
Response from Matthew H, Manager at Mercure Newcastle George Washington Hotel Golf and SpaResponded 1 week ago
We very much appreciate your comments regarding your stay here at the Mercure Newcastle George Washington Hotel, Golf and Spa.
It is always a pleasure to receive positive feedback regarding our team.
I am sure that this feedback will serve as an encouragement...More
$86 - $139 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from Matthew H | Property representative |
Thank you for your enquiry regarding afternoon tea. Afternoon tea is available from 1pm to 5pm on a Saturday in Carter & Fitch at the hotel. The price is £14.95 per person. If you would like to book a table... More
Thank you for your enquiry regarding afternoon tea. Afternoon tea is available from 1pm to 5pm on a Saturday in Carter & Fitch at the hotel. The price is £14.95 per person. If you would like to book a table for afternoon, please call Carter & Fitch on 0191 202 2404.