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06/04/2017 06/05/2017
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    Holiday Inn London Sutton

    Gibson Road, Sutton SM1 2RF, England
    Hotel website
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    Savings alert: 14% below average rate
    Best prices for your stay
    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $103
          $85
          $103
          $85
          $103
          $85
          Traveler (71)
          Room & Suite (145)
          Dining (86)
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          Overview
          • Excellent25%
          • Very good42%
          • Average21%
          • Poor5%
          • Terrible3%
          Travelers talk about
          “stayed here” (76 reviews)
          “town centre” (22 reviews)
          Free Wifi
          Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness center
          Multilingual Staff
          Spa
          Wheelchair access
          Business Center
          Dry Cleaning
          Housekeeping
          3.0 Star Hotel
          All hotel details
          Offers from Holiday Inn London Sutton
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          Rooms
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          1 room, 2 adults, 0 children
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          Traveler rating
          Traveler type
          Time of year
          Language
          Reviewed 1 week ago via mobile

          I have visited this hotel many times and have been impressed with what it offers (pool, easy access to the city and on site parking at a reasonable price). However I stayed on a Saturday in May and was extremely disappointed. I had a swim...More

          Helpful?
          Response from Denise K, Front Office Manager at Holiday Inn London Sutton

          I was very concerned to hear of the problems you encountered during your stay at the hotel. I can offer no excuse, only my sincere apologies for the obvious annoyance and distress this caused you. I have noted your comments and passed them to the...More

          Hotel's Favorite
          Reviewed 4 weeks ago via mobile

          My family of 2 adults and 2 children stayed here on Easter Bank holiday Monday as part of our Chessington 2 day package. Really pleased with our stay. Parking on site for £8 which I think is reasonable. Check in and check out was easy....More

          Helpful?
          Response from Denise K, Front Office Manager at Holiday Inn London Sutton

          Thank you for your wonderful review, we are so glad you enjoyed your stay with us. The staff take great pride in looking after our guests and your feedback is greatly appreciated. We look forward to welcoming you back to the hotel in the future.

          Reviewed 3 weeks ago

          Positives; Local to station and shopping. Nice restaurant staff. Fairly well equipped Gym. House keeping very thorough. Needs improvement: Cleanliness of steam room (bleuurgghh! Environmental health alert). Accuracy of bills, I was overcharged £70, went through my 2 weeks summary of staff, went back to...More

          Helpful?
          Response from IHGService, Guest Relations Manager at Holiday Inn London Sutton

          Dear Lisa J, Thank you for your candid review and for staying with us. We appreciate all feedback, both positive and constructive. I am glad to learn you liked our location and found our housekeeping very thorough. On the other hand, I am so sorry...More

          Reviewed 3 weeks ago via mobile

          Stayed one night. Reception very helpful and accommodating. Room 'Premier Inn like' (nothing wrong with them). Two double beds as requested. One bed excellent (firm), the other dreadful (soft and no support). Bathroom tiny, have to squeeze round the door, with very basic shower in...More

          Helpful?1  
          Response from IHGService, Guest Relations Manager at Holiday Inn London Sutton

          Dear Bird3, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our reception staff. On the other hand, we would like...More

          Reviewed 3 weeks ago via mobile

          I stayed in holiday inn Sutton for 2 days. Our family room was very big my children even enjoyed it. The breakfast was good as well. Friendly staffs. Swimming pool was good. I slept very comfortably. So I would recommend people to stay in holiday...More

          Helpful?
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          About
          Amenities
          • Top amenities
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Pool
          • Room Service
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Center with Internet Access
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Pool
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • $103 - $286 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 119
          • Reservation Options
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          • Location
          • United Kingdom >
          • England >
          • Greater London >
          • Sutton
          • Also Known As
          • Holiday Inn London - Sutton Hotel Sutton ,
          • Sutton Holiday Inn ,
          • Holiday Inn London Sutton Surrey, UK
          Add Photo Photos
          Traveler (71)
          Room & Suite (145)
          Dining (86)
          Pool & Beach (18)
          Hotel & Grounds (117)
          Bathroom (2)
          Business Center & Event Rooms (2)
          Nearby
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          Nearby Restaurants
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          The Cock & Bull
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          Nearby Attractions
          Escape from the Room
          104 reviews
          1.49 miles away
          The Grove Park
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          Questions & AnswersAsk a question
          F S
          Can non residents pay for pool usage?
          May 12, 2017|
          Answer
          Response from Denise K | Property representative |
          Our Spirit Health Club has its own membership. You can accompany a member or resident and pay a guest fee of £10 to use the facilities.
          0
          Votes
          ericifill
          what time is the sunday carvery..please
          January 12, 2017|
          Answer Show all 5 answers
          Response from Denise K | Property representative |
          Thank you for your question. Unfortunately we do not offer a carvery on a Sunday.
          0
          Votes
          jolenemcc
          Is there any public or private transport that brings you directly to Chessington Theme park nearby?
          January 3, 2017|
          Answer Show all 5 answers
          Response from mju1967 | Reviewed this property |
          I don't believe so. We drove and we were surprised how far the hotel was from the theme park.
          0
          Votes
          Room Tips
          "book well in advance for a disabled room to avoid disappointment."
          Read review
          "forget about the view, this is a sad suburb"
          Read review
          "rooms on the top floor are quieter"
          Read review
          "A room facing the parking area is nice to have"
          Read review
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