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Best Western Reigate Manor Hotel

TripAdvisor$58*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$88*
$58*
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$67*
$67*
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Best Western Reigate Manor Hotel
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400 Reviews from our TripAdvisor Community

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Showing 395: English reviews
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Salisbury, United Kingdom
Reviewed 5 days ago NEWvia mobile

Lovely check in and waiting staff but a shockingly out dated family bedroom. We needed to move a side table from in front of the steps of the bunkbed so our small daughter could climb up. Very hard mattress on the top bunk and fan that didn't work in the bathroom (room 403) The best thing about the room was...

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Helpful?
Thank pennyp29
Management response:

Dear Pennyp29, Thank you for taking the time to leave some feedback about your recent stay at the hotel. I am glad you found the staff to be lovely and the omelette excellent, I will make sure to pass this on to the staff. I am sorry to hear of your disappointment on our family bedroom, we do recognize the...

London, United Kingdom
Reviewed 3 weeks ago

Friendly and efficient reception staff, booking in was easy and everything well explained. Our room was a bit dated but we did have a family room for just two of us. Bathroom was exceptionally clean and well equipped. We were there for a function and the evening meal was good and the service first class. Very hard working and pleasant...

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Helpful?
1Thank HobbitLondon
Management response:

Hi HobbitLondon, Thank you for taking the time to leave some feedback on your recent stay at the hotel. I am glad to hear the great comments on the food and hard working staff here at the hotel. It is always so nice to read. We look forward to welcoming you back to the hotel soon. Kind regards, Vikas

Guildford, United Kingdom
Reviewed 3 weeks ago via mobile

Check-in was a breeze, and that's about the positive thing about this past-its-sell-by-date hotel. The rooms (I saw several) look like they've not been updated since about 1985. The beds were tiny and unsupportive, and the TV didn't work. That's not the worst thing. Staff who seemed not to be bothered to help resolve matters was the worst thing. Some...

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Helpful?
Thank Max T
Management response:

Dear Max T, Thank you for taking the time in writing your review and providing us your feedback. I am sorry to hear of your disappointment on our bedrooms, we ensure that the cleanliness is paramount in our bedrooms and all around hotel but we do recognise the need of refurbishment which we are planning to have this in the...

Reviewed April 17, 2017

We were married at Reigate Manor Hotel on Saturday and from the moment we checked in on Friday the staff could not have been more helpful to us and our guests. We were made to feel totally at home and nothing was too much trouble...even last minute additional guests! We decided to have the hot and cold buffet food option...

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Helpful?
Thank Gracee1
Management response:

Hi Gracee1, We are delighted you had such a great time at the hotel for your wedding and thank you for the great review. I will make sure to pass your kind words on to Rebecca, Annalise and Roland. Hopefully we will see you back at the hotel soon. Kind regards, Vikas

Reviewed April 16, 2017

From start to finish the event was run like clockwork by a helpful efficient staff who happily accommodated any special requests cheerfully. The food and wine were of a top quality and the recommended disco were also of a high standard.

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Helpful?
Thank Graeme A
Management response:

Hi Graeme A, Thank you for taking the time to pass on some feedback from your wedding. I am delighted to read that you had such a brilliant day and everything ran so well for you. I have passed these kind words on to the team to read. We look forward to welcoming you back to the hotel soon. Kind...

Redhill, United Kingdom
Reviewed April 10, 2017

For several years now the car club has held its annual dinner at the Reigate Hotel. Coming back again year after year says everything really. It is very good value, the food is nicely cooked English fayre and the staff are very attentive. I ordered a 'special' meal in advance and that was very good too. We hope that we...

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Helpful?
Thank 563sue
Management response:

Hi 563sue, Thank you for taking the time to pass on some feedback from your recent usage of the hotel. It is always such a pleasure to welcome your car club back year after year to the hotel. I am glad everything went so well for you and we look forward to seeing you and the car club again next...

Reviewed March 31, 2017 via mobile

Had the best stay in this hotel. Stayed for a 8 nights. The staff are wonderful and on hand to do anything. The room was fantastic. Yes a little dated but it didn't matter. The shower was probably one of the best I've had. I wish I'd have left a note for the staff that made my room up everyday....

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Helpful?
Thank rachelonhertravels
Management response:

Hi rachelonhertravels, Many thanks for taking the time to pass on feedback from your recent stay at the hotel. It's so good to hear such a glowing review of the hotel and all the staff. I have passed this feedback on to the staff so they can be made aware of your comments. We look forward to welcoming you back...

Launceston, United Kingdom
Reviewed March 19, 2017

Thanks you all for a fantastic evening. My husbands cleebration was everything we could have wished for. The food was great, the music was spot on and the staff were all fantastic. We would all highly recommend coming here and this won't be the last time we go. We will definitely be back. Thank you

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Helpful?
Thank dgrimes53
Giles T, General Manager at Best Western Reigate Manor Hotel, responded to this review

Hi Dgrimes53, Many thanks for taking the time to pass on feedback from your recent use of the hotel. I am so glad you enjoyed yourselves as much you did. It's always nice to hear such positive feedback given on events the hotel puts on. I will make sure to let the whole team know of your enjoyment of the...

London, United Kingdom
Reviewed March 17, 2017 via mobile

Lovely hotel, reasonably priced, staff were very accommodating and happy to help! We went for a wedding and check in wasn't until 3pm but they moved it forward to 1pm so we could get in the room before the wedding. Breakfast was lovely, would stay again!

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Helpful?
Thank Wells94
Giles T, General Manager at Best Western Reigate Manor Hotel, responded to this review

Hi Wells94, Thank you for taking the time to pass on some feedback from your recent stay at the hotel. It's great to hear that the reception team were so accommodating and able to look after you so well, I will be sure to pass on the kind words to them and on the Kitchen team on the breakfast. We...

Surrey, United Kingdom
Reviewed March 14, 2017

We had my daughters wedding on Sat 11th March at Reigate Manor and it was a great day. The staff are amazing and do everything they can to help make it special I would definately recommend this hotel for weddings or any other function or celebration

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Helpful?
Thank ally147
Giles T, General Manager at Best Western Reigate Manor Hotel, responded to this review

Hi Ally147, Thank you for taking the time to leave feedback from your recent experience of the hotel. I am so glad you enjoyed your daughters wedding so much, its always so nice to read such glowing reviews on the hotel. I will make sure to pass your kind words on to all the staff. Kind regards, Giles

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The BEST WESTERN Reigate Manor Hotel offers a prime location in Surrey for any business meeting, conference, wedding reception, civil marriage, birthday party, dinner dance, or simply an opportunity to enjoy our renowned Sunday carvery or afternoon tea in the lounge or restaurant.With 50 bedrooms, our hotel in Surrey can offer every comfort and the conference and banqueting facilities are able to cater for a wide variety of functions - for up to 200 guests. Whatever the occasion, the Reigate Manor Hotel can provide exactly what you are looking for and we would be only too delighted to welcome you here. ... more   less 

Additional Information about Best Western Reigate Manor Hotel

Address: Reigate Hill, Reigate RH2 9PF, England
Location: United Kingdom > England > Surrey > Reigate
Price Range: $79 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Reigate Manor Hotel 3*
Number of rooms: 50
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Also Known As:
Best Western Reigate Manor Hotel Surrey
Reigate Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Reigate Manor Hotel staff and other travelers.
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Questions? Get answers from Best Western Reigate Manor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bridal suite was nice. Didn't see the other rooms i'm afraid so can't comment on those”
ally147, Mar 14, 2017 | Read review
“Ask for a quiet room away from the road if you're a light sleeper”
Johnfrisbee, Mar 12, 2017 | Read review
“Away from the road as the sound insulation is not great”
cgparry, Feb 13, 2017 | Read review
“Get a room on the sides not at eastern end”
bossylemon, Jan 19, 2017 | Read review
“Far from the reception”
StefanoR460, Dec 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$58* /night
View Deal
Expedia.com$67
Travelocity$67
HotelQuickly$88
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*Disclaimer
Prices are for 1 room, 2 adults
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