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BEST WESTERN Reigate Manor Hotel

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BEST WESTERN Reigate Manor Hotel
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355 Reviews from our TripAdvisor Community

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Showing 350: English reviews
Horley, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I booked the Reigate Manor Hotel for our civil cermony and the wedding breakfast. From the first enquiry Rebecca looked after us in a very professional and caring way, making sure that we felt special and not just another booking. Her organisation was perfect, everything we asked for we got. The day was flawless with our wedding... More 

Helpful?
Thank DWhatmough
Canterbury, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The front of house representative on the morning of my departure was friendly and helpful - a complete reversal of when I arrived. Excellent porridge. Upon arrival I found the front of house representative surly and lacking skills in welcoming guests. My room overlooked the busy A217 and the constant traffic resulted in a sleepless night. Poached eggs were on... More 

Helpful?
Thank Earlray60
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hello Earlray60, Thank you for passing on some feedback from your recent stay at the hotel. I am sorry to hear that you did not enjoy your time with us. Thank you for your feedback on your breakfast and your bedroom. We do not put toilet brushes in our bedrooms for hygiene reasons. Your bath panel had been picked up... More 

Reigate, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I stay here one night each week and am never disappointed. The team are very friendly. Good food is available at the bar and the rooms are clean and tidy. It's nice to have a proper power shower in the morning! Strong wifi signal also helps. This hotel is highly recommended

Helpful?
Thank timbunn
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Tim Bunn, Thank you for passing on such great feedback. We are all delighted that you enjoy your time with us. Thank you for all the kind words. See you at the hotel soon. Regards, Giles More 

trehafod.pontypridd
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed here fri/sat evenings for a masonic event. rooms as you would expect from a hotel chain-clean and tidy. ample parking and convenient for gatwick airport and a mile from the m25. we really enjoyed our stay. what really makes this hotel for me are the very pleasant staff particularly one of them- mano who deserves a mention, smiling the... More 

Helpful?
Thank mitcham637
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Mitcham637, Thank you for passing on some feedback from your recent stay at the hotel. I am delighted that you had a good weekend break with us and an enjoyable evening at the event you attended. Thank you for your kind words about Manuel, this is great to read. I will pass these onto him. We look forward to... More 

Reigate
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Last weekend we had a drinks and buffet lunchtime party for family and friends. Everyone commented on the good food and the friendly and helpful staff. The conservatory was a lovely room for us with the bar just round the corner. The organisation beforehand was excellent and all was so good that I look forward to family celebrations at the... More 

Helpful?
Thank elizabethbJ3985AS
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Elizabeth. Thank you for taking the time to pass on some feedback from your recent function at Reigate Manor. I am delighted to hear you had such an enjoyable time celebrating with your friends and family. Thank you for the kind comments on the food and friendly staff. We look forward to welcoming you back to the hotel soon.... More 

Inverness, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here recently for a couple of nights, due to other commitments we didn't use the restaurant apart from for breakfast which was delicious with a good selection. The rooms are quite dated but they are spotless and the staff were polite and helpful.

Helpful?
Thank jeanmacdonald
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Jean Macdonald. Many thanks for taking the time to pass on some feedback from your recent stay. Thank you for your kind words on the staff, cleanliness and breakfast, this is great to hear. We look forward to hopefully seeing you back at the hotel soon. Kind regards, Giles More 

Dronfield, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed August 25, 2016

From the moment we arrived the staff could not have been more helpful.The room was clean comfortable and a good size.Breakfast was delicious with lots of choice and well presented. Along with ourselves our two granddaughters throughly enjoyed their stay and we would not hesitate to recommend this hotel .We are looking forward to sampling more Best Western Hotels.

Helpful?
Thank MaggieA52
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Maggie, Thank you for taking the time to pass on some feedback from your recent stay. I am glad that you had a great stay with us. Thanks for your kind comments about the room cleanliness and breakfast. We look forward to hopefully welcoming you back to the hotel soon. Kind regards, Giles More 

Leatherhead, United Kingdom
1 review
5 of 5 stars Reviewed August 15, 2016

I work for a charity and we arranged an away day for our Trustees. The room was excellent and the staff looked after us really well. Everyone commented on how good the food was. Would recommend highly and will be using again.

Helpful?
Thank schenery
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Schenery, Thank you for passing some feedback from your event stay at Reigate Manor. I am delighted to read that the staff looked after you so well and that the food was to your liking. We all look forward to welcoming your group of trustees back soon. Many thanks Giles More 

Hampshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed August 14, 2016 via mobile

Had afternoon tea for my mothers birthday, very stale and boring choice. Coffee was cold and when we asked it to be changed it still came back cold. Not worth the money, and they don't tell you they add vat on the day which isn't in the price they tell you!

Helpful?
Thank snjane69
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi snjane69. Thank you for passing on some feedback from your recent visit for afternoon tea. I am sorry to read that you did not have an enjoyable visit. All our prices include VAT that we quote so I am unsure why there was some confusion there. It would be interesting to look into your afternoon tea a little further.... More 

Travelers are raving about these Reigate hotels

London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 10, 2016

The room was fairly well provided for but could do with some improvements. It is obvious that the rooms are clean and tidy, but the decoration and/or facilities are a little 'tired'. If my room was an example of the rest of the hotel the windows need refurbishing and Air conditioning would be helpful. It looks as if some serious... More 

Helpful?
Thank Robert M
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Robert, Thank you for passing on some feedback from your recent stay. Thank you for the kind words about our team, that is great to read. I am also glad you liked your nights sleep and enjoyed your breakfast the following morning. We are scheduling some bedroom refurbishments to start soon so I am hoping that we can bring... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
The BEST WESTERN Reigate Manor Hotel offers a prime location in Surrey for any business meeting, conference, wedding reception, civil marriage, birthday party, dinner dance, or simply an opportunity to enjoy our renowned Sunday carvery or afternoon tea in the lounge or restaurant.With 50 bedrooms, our hotel in Surrey can offer every comfort and the conference and banqueting facilities are able to cater for a wide variety of functions - for up to 200 guests. Whatever the occasion, the Reigate Manor Hotel can provide exactly what you are looking for and we would be only too delighted to welcome you here. ... more   less 

Additional Information about BEST WESTERN Reigate Manor Hotel

Address: Reigate Hill, Reigate RH2 9PF, England
Location: United Kingdom > England > Surrey > Reigate
Price Range: $94 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Reigate Manor Hotel 3*
Number of rooms: 50
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Also Known As:
BEST WESTERN Reigate Manor Hotel Surrey
Reigate Best Western
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