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BEST WESTERN Reigate Manor Hotel

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BEST WESTERN Reigate Manor Hotel
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338 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Dublin
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is well presented and has an interesting library in the bar which is great for me a book lover. The staff are friendly and helpful and the service and food are good. The room was run of the mill, nothing special but very warm and a fan provided. I had to leave the window open and there was... More 

Helpful?
Thank jerhughes
Perth, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

As a family of four (two young children) we booked the family room for one night following a wedding during the day. Nothing was mentioned during booking nor check -in about an over 30's disco that was being held at the hotel that night. We only found out about this after arriving back to the hotel post wedding around 10:30... More 

Helpful?
Thank alanmeadows2016

Travelers are raving about these Reigate hotels

1 review
3 of 5 stars Reviewed 5 days ago NEW

Room was clean but very dated. Comfortable bed. Good bathroom. The room was very hot, with only a small opening window, so the fan provided was essential. As there are no facilities, or even a garden, I would not have wanted to pay the full room rate. Very noisy music playing until midnight.

Helpful?
Thank Debby W
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Debby W, Thank you for taking the time to pass on some feedback from your recent stay at the hotel. Thank you for the kind words about the cleanliness, bed and bathroom. We appreciate your feedback about the rest of your stay. We are in the process of finalising some bedroom refurbishments, so hopefully these might be complete for... More 

Milton Keynes, England, United Kingdom
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here 2 nights for the weekend. It's nothing special. The room was very tired circa 1995. Shower tho was excellent & the bed comfortable. Need to teach their chef how to cook a poached egg!! Breakfast was ok - filled a gap. Functions on both nights so noisy till late. Well located. Staff were helpful & polite. The faults... More 

Helpful?
Thank Babs H
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Babs H, Thank you for taking the time to pass on some feedback from your recent stay with us. I am sorry that your time with us was not more enjoyable. We are in the process of planning some bedroom refurbishments, so I do hope you may be able to experience one of our refurbished rooms if you choose... More 

Corvallis, Oregon
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Our room was clean, modern, and spacious. The pleasant staff provided excellent service. Though we didn't use them, there was a bar, restaurant, and coffee stand on site. For an inexpensive, mid-level establishment, we couldn't have asked for more.

Helpful?
Thank curtishinckley
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Curtishinckley, Thanks for taking the time to leave a review from your stay at Reigate Manor. Thank you for your kind words about the staff, I am delighted to read that they look after you so well. I am glad you enjoyed your time with us and look forward to welcoming you back to Reigate Manor soon. Kind regards,... More 

Reigate, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

A much anticipated party where the hosts had done everything they could to make this a do to remember and my review is not on them or the party but only the rudeness and upsetting antics if what I assume was the manager in charge ! The buffet was bought out at 9pm by 9.45pm he was removing it when... More 

Helpful?
Thank bernice g
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Bernice, Thanks for passing on some feedback from your recent event at the hotel. I am really sorry to hear that you felt that you were being pushed out of the function suite. This certainly wasn't the case and the staff were just trying to get on with their duties. We are always happy for the final guests to... More 

Stirling, United Kingdom
Level Contributor
239 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel could do with a lick of paint on the exterior but don't let that put you off. The room was ok, the power shower was excellent the bath too small. The bedroom was fine and the highlight was the selections of teas. Good nights sleep. Great breakfast and service to match.

Helpful?
Thank Kenneth_Smith
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Kenneth, Thanks for taking the time to pass on some feedback from your recent stay. I am glad to read that you had an enjoyable night sleep with us. Thank you for the kind words about the breakfast, teas and the service from our team. We look forward to hopefully seeing you back at the hotel soon. Kind regards,... More 

Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed for one night only for a family get together, our room was nicely decorated a little dated compared to boutique typ hotels but we prefered as more homely. Excellent size room with fantastic power shower, very clean room and comfortable double bed and ample coffee and tea facilities. Breakfast was ample and freshly cooked to order, we would definitely... More 

Helpful?
Thank susan0sb0rn
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Susan0sb0rn, Thank you for taking the time to pass on some feedback from your recent stay at Reigate Manor. I am delighted to read that you enjoyed your room and breakfast the next day. We look forward to welcoming you back to the hotel soon. Kind regards, Giles More 

Downton, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The entrance area and reception were both nice, as was the rather small bar, however once we got into the corridor it was a different story. The carpet was heavily stained with what looked like bleach, the walls were badly decorated and tired and the whole place smelt like disinfectant. The room was clean and tidy but dated, the bathroom... More 

Helpful?
Thank Benjamin D
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Benjamin D, Thank you for passing your feedback on from your recent stay. I am sorry you didn't find the hotel the standard you were looking for. Our rates vary throughout the year dependant on how far in advance bedrooms are booked and the demand for that day. Your comments will be analysed by our management team to ensure... More 

Ely
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Had a wonderful stay to celebrate our golden wedding anniversary.. The staff were extremely friendly and helpful and did all they could to make our week-end break most enjoyable. The rooms were clean and tidy with everything needed for our stay. The hotel is situated just outside the town of Reigate with easy access from the M25. Would recommend this... More 

Helpful?
Thank graham558
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Graham, Thank you for taking the time to pass on some feedback from your recent celebrations at the hotel. I am delighted to read the staff were able to make your stay such an enjoyable one, thank you for the kind words. We look forward to welcoming you back to the hotel soon. Kind regards, Giles More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The BEST WESTERN Reigate Manor Hotel offers a prime location in Surrey for any business meeting, conference, wedding reception, civil marriage, birthday party, dinner dance, or simply an opportunity to enjoy our renowned Sunday carvery or afternoon tea in the lounge or restaurant.With 50 bedrooms, our hotel in Surrey can offer every comfort and the conference and banqueting facilities are able to cater for a wide variety of functions - for up to 200 guests. Whatever the occasion, the Reigate Manor Hotel can provide exactly what you are looking for and we would be only too delighted to welcome you here. ... more   less 

Additional Information about BEST WESTERN Reigate Manor Hotel

Address: Reigate Hill, Reigate RH2 9PF, England
Location: United Kingdom > England > Surrey > Reigate
Price Range: $93 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Reigate Manor Hotel 3*
Number of rooms: 50
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Also Known As:
BEST WESTERN Reigate Manor Hotel Surrey
Reigate Best Western
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