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BEST WESTERN Reigate Manor Hotel

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BEST WESTERN Reigate Manor Hotel
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347 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Leatherhead, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I work for a charity and we arranged an away day for our Trustees. The room was excellent and the staff looked after us really well. Everyone commented on how good the food was. Would recommend highly and will be using again.

Helpful?
Thank schenery
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Schenery, Thank you for passing some feedback from your event stay at Reigate Manor. I am delighted to read that the staff looked after you so well and that the food was to your liking. We all look forward to welcoming your group of trustees back soon. Many thanks Giles More 

Hampshire, United Kingdom
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Had afternoon tea for my mothers birthday, very stale and boring choice. Coffee was cold and when we asked it to be changed it still came back cold. Not worth the money, and they don't tell you they add vat on the day which isn't in the price they tell you!

Helpful?
Thank snjane69

Travelers are raving about these Reigate hotels

London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was fairly well provided for but could do with some improvements. It is obvious that the rooms are clean and tidy, but the decoration and/or facilities are a little 'tired'. If my room was an example of the rest of the hotel the windows need refurbishing and Air conditioning would be helpful. It looks as if some serious... More 

Helpful?
Thank Robert M
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Robert, Thank you for passing on some feedback from your recent stay. Thank you for the kind words about our team, that is great to read. I am also glad you liked your nights sleep and enjoyed your breakfast the following morning. We are scheduling some bedroom refurbishments to start soon so I am hoping that we can bring... More 

Antibes, France
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There are not too many hotels in Reigate and even though slightly remote from the village this hotel works well as an oasis after walking here from the village. The staff do all they can to keep you happy and that is great. The walking is not an adventure in itself but the traffic is challenging; swishing by very close... More 

Helpful?
Thank Trippthoughts
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Trippthoughts,, Thank you for passing on some feedback from your recent stay. I am glad you enjoyed your time in Reigate and at Reigate Manor. Thank you for the kind words about the staff, I am delighted they made your stay an enjoyable one. We hope to see you back at the hotel soon. Kind regards, Giles More 

Province of Alicante, Spain
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 2 weeks ago

already been let. Eventually we were allocated another "accessible" room which turned out to be very small, inadequately ventilated and very scruffy and dated. The bathroom was badly designed and desperately in need of renovation. Drinks from the Hotel bar were very expensive and not good value. A plus point was the breakfast which we enjoyed. The hotel needs refurbishment... More 

Helpful?
Thank pamandgeoff2014
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Pam & Geoff, Thank you for your feedback from your stay. I have responded to your comments directly via email. Kind regards, Giles More 

Newcastle upon Tyne, United Kingdom
Level Contributor
1,068 reviews
260 hotel reviews
common_n_hotel_reviews_1bd8 571 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As others comment this place desperately needs refurbished and, that lack of investment, seems to permeate into elements of keeping on top of some basics. So, for example, I was served an out of date bottle of beer from the bar and, when taking coffee from the machine in our meeting next day, we were all met with, frankly, rancid... More 

Helpful?
Thank sleep007
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hello Sleep007. Thank you for your feedback from your recent stay. I am sorry to hear of the issues that you encountered during your stay. The beer and breakfast are not acceptable so I will be passing this onto the team on duty to ensure better systems are in place. I am sorry you did not find the bed comfortable,... More 

Brighton, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Ridiculous amount of noise coming from function room in HOTEL. In a hotel you just want a good nights sleep. Don't use this hotel if that's what you want, seriously. Absolutely ridiculous considering, a real con I would say.

Helpful?
Thank Лоури Т
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Лоури Т. I am sorry to read that you had a disturbed night sleep at Reigate Manor. I would be interested to look in to your booking further, so please contact me at gt@reigatemanor.co.uk. Regards, Giles More 

Malmo, Sweden
Level Contributor
103 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here on our walk along the NDW and the hotel was good, but not very good and it is not for walkers. Carpets all over, busy and with a noisy road outside. On the plus side it was rather close to the trail and we had a very good breakfast with tentive restaurant staff.

Helpful?
Thank MariaRickard
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Maria Rickard. Thank you for taking the time to pass on some feedback from your recent stay at the hotel. I am glad that you had an enjoyable breakfast and that you were well looked after by the staff. Thank you for passing on your other comments. We hopefully may see you back at the hotel again on your... More 

harrogate
Level Contributor
132 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stopped one night given room 409 which was a large clean room but is out dated. Mattress was like sponge and could feel the base through it. Asked for a room move was moved over to the other side of the hotel. This room was also outdated but was clean and had comfy mattress. Hot powerful shower in morning. Wifi... More 

Helpful?
2 Thank jetboot
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hello Jetboot, Thank you for passing on some feedback from your recent stay at Reigate Manor. I have responded to your comments through the Best Western internal feedback system. Regards, Giles More 

Dublin
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is well presented and has an interesting library in the bar which is great for me a book lover. The staff are friendly and helpful and the service and food are good. The room was run of the mill, nothing special but very warm and a fan provided. I had to leave the window open and there was... More 

Helpful?
Thank jerhughes
Giles T, General Manager at BEST WESTERN Reigate Manor Hotel, responded to this review

Hi Jerhughes. Thank you for passing on some feedback from your recent stay at Reigate Manor. Thanks for the kind comments about our staff, food and the Library bar at the hotel. I am sorry to hear you were disturbed by traffic noise throughout your stay. If you are staying in the area again, please ask for a room that... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The BEST WESTERN Reigate Manor Hotel offers a prime location in Surrey for any business meeting, conference, wedding reception, civil marriage, birthday party, dinner dance, or simply an opportunity to enjoy our renowned Sunday carvery or afternoon tea in the lounge or restaurant.With 50 bedrooms, our hotel in Surrey can offer every comfort and the conference and banqueting facilities are able to cater for a wide variety of functions - for up to 200 guests. Whatever the occasion, the Reigate Manor Hotel can provide exactly what you are looking for and we would be only too delighted to welcome you here. ... more   less 

Additional Information about BEST WESTERN Reigate Manor Hotel

Address: Reigate Hill, Reigate RH2 9PF, England
Location: United Kingdom > England > Surrey > Reigate
Price Range: $98 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Reigate Manor Hotel 3*
Number of rooms: 50
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Also Known As:
BEST WESTERN Reigate Manor Hotel Surrey
Reigate Best Western
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