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Nutfield Priory Hotel & Spa

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Nutfield Priory Hotel & Spa
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881 Reviews from our TripAdvisor Community

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Showing 868: English reviews
London, England, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed February 23, 2015

I really do not know where to start, we came a party of 5 for an Afternoon Tea on a quiet Friday afternoon we arrived to be seated in an empty room and then left to our own accord for a good 15 minutes then someone decided to come and serve us. We waited for those drinks another 10 minutes... More 

Helpful?
4 Thank Cassandra F
Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear Cassandra F - Thank you for taking the time and trouble to review your recent poor afternoon tea experience at Nutfield Priory. At the outset please accept my profound apologies for the unusal shortfall in standards. I was recently appointed as General Manager and together with a brand new head chef, I will ensure that the afternoon tea standard... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2015 via mobile

We stayed in a junior suite for our wedding anniversary, the room was huge, very clean, lovely bathroom, nice pod machine coffee maker, and the bed was very comfortable, could not ask for any more from a room.. The hotel its self is stunning, 19th century architecture, glorious lounges to sit in and enjoy a slow drink or two.. We... More 

Helpful?
1 Thank Richard C
Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear Richard C - Thank you for your wonderful review of your recent experience at Nutfield Priory. As the incoming General Manager I am delighted to be working with such a dedicated team. I shall certainly share your comments with the new head chef, his beef main course on the a la carte menu is already creating quite a stir.... More 

Horsmonden, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 22, 2015

Recently enjoyed an overnight ''girlie'' stay with friends. We had 2 beautiful suites elegantly furnished with the most comfortable beds and pillows ever. We ate in the restaurant that evening. The food was beautifully presented and delicious. The service was very good, just the right balance, very professional but personal too.We had breakfast in the morning, the choice and portion... More 

Helpful?
1 Thank Marion L
Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear Marion L - Thank you for your wonderful review of your recent experience at Nutfield Priory. I am absolutely delighted that as the newly appointed General Manager of the hotel, I am inheriting a wonderfully dedicated team who ensure that guest comfort and service is a top priority. I shall take great pleasure in sharing your comments with the... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 21, 2015 via mobile

Unfortunately afternoon tea was below average to what is expected of this hotel. After listening to the range of teas, from a personable young man I decided on a green Sencha. I was presented with mint. Did they think that I would not notice? I had to raise the point with a waitress who casually stated that they had run... More 

Helpful?
2 Thank Gill C
Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear Gill C - Thank you for taking the trouble to review your recent poor experience with afternoon tea. May I apologise that our usual high standard of food and service were in short supply during your visit. As the recently appointed General Manager of Nutfield Priory, it will be an immediate priority of mine to improve the delivery of... More 

Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

Had an amazing stay recently at the Nutfield priory. I made my reservation with Dawn at the hotel who is an absolute asset to the hotel, I don't usually upgrade hotel rooms, but She convinced me to part with my cash and it was well worth it, I had a master suite which overlooked the scenery at the back of... More 

Helpful?
1 Thank Ian P
Simon B, General Manager at Nutfield Priory Hotel & Spa, responded to this review

Dear Ian P - Thank you for your glowing review of Nutfield Priory. It is a very welcome addition to our list of submissions. You have outlined a number of the wonderful benefits of staying at Nutfield and I hope that we have the opportunity to welcome you back in the very near future. Thank you again Ian P. The... More 

Uckfield, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 18, 2015

Booked online for my mother's 90th birthday lunch surprise for eight family members. A friendly welcome on arrival and was able to feed my young grandson in the bar area, with a hotel supplied highchair, prior to the main lunch. I was able to personally decorate the table with balloons and sparkly confetti before we sat down. An excellent and... More 

Helpful?
1 Thank ToniJ47
Lingfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 17, 2015

When we first arrived at the hotel we decided to have a quick drink in the bar, the hotel itself looks magnificent from the outside, so we had high expectations. The interior was very old (as in tatty) had cobwebs and dirty windows. If they spent a bit of money on this hotel it could be outstanding! The views are... More 

Helpful?
9 Thank Gemma M
Sheffield, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 16, 2015

Beautiful old Priory with wonderful views to the South. The staff were friendly and helpful. I arrived early so my room wasn't ready but Juliet, from reception, rang my mobile while I was having a coffee to let me know when it was. We stayed the next morning to make use of the swimming pool and spa followed my a... More 

Helpful?
Thank Doctormacc
Surrey, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed February 13, 2015 via mobile

I honestly never feel the need to leave bad reviews but because this hotel/spa regards itself so far out if it's depth, I thought it was only fair to let people in on the truth of just how bad and unluxurious my experience was. We went all the way to have a facial in preparation for a wedding this week... More 

Helpful?
6 Thank yas_350
Ashtead, United Kingdom
Level Contributor
323 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed February 12, 2015

We have stayed at Nutfield Priory on several occasions and the grandeur and style never ceases to impress, particularly the entrance hall and the service. Our room this time was on 1st floor overlooking the entrance, it was a large room with enormous bed but was SO COLD when we arrived we had to turn the heating up full blast... More 

Helpful?
Thank Sarah C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Nutfield Priory Hotel & Spa in Redhill, Surrey is inspired by the Neo-Gothic design of the Palace of Westminster and is a unique Victorian mansion house in Surrey. Dating back to 1872 and set in 12 acres high on Nutfield ridge, Nutfield Priory Hotel is a four star country house hotel and spa with a 2 AA rosette restaurant. Cloisters Restaurant offers traditional British food with a modern twist accompanied by the breathtaking views of the Surrey and Sussex countryside. This fine hotel offers 60 bedrooms, 15 of which are individually designed, large feature bedrooms, with lavish artwork, and offering the likes of sleigh beds and original features. The suites are particularly special, one offering its own private balcony terrace and another which occupies three floors in the tower of the hotel. Set alongside the main hotel is the Nutfield Priory Health Club & Spa. A dedicated facility, this offers a fully-equipped gym, dedicated free-weights room, indoor pool, sauna and steam rooms, exercise studio and squash courts, plus a cafe bar and garden. The Spa itself is fully enclosed within the Health Club and is the perfect place to treat yourself or a loved one. Offering great Spa deals and Spa days in Surrey with nine treatment rooms, a quiet lounge, relaxation room and manicure area. ... more   less 

Additional Information about Nutfield Priory Hotel & Spa

Address: Nutfield Road, Nutfield RH1 4EL, England
Location: United Kingdom > England > Surrey > Nutfield
Price Range: $172 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nutfield Priory Hotel & Spa 4*
Number of rooms: 60
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Also Known As:
Nutfield Priory Hotel And Spa
Nutfield Priory Hotel Nutfield
Priory Nutfield
Nutfield Priory Hotel & Spa Surrey
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