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Premier Inn London Kingston Upon Thames

Traveler (57)
Room & Suite (20)
Dining (9)
Certificate of Excellence

About

#3 of 11 hotels in Kingston upon Thames
Location
Cleanliness
Service
Value
Certificate of Excellence
Our brand new Kingston upon Thames hotel is in the centre of town, just a 5 minute walk from Kingston train station. Sample local culture at one of the bustling markets nearby, or wander a few minutes over to Old London Road to see the iconic Falling Over Telephone Boxes art installation.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Multilingual Staff
Non-smoking hotel
Paid Internet
Public Wifi
Wheelchair access
Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Hotel links
Visit hotel website

Location

Full view
91Great for walkers
Grade: 91 out of 100
124Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
1,076Reviews
25Q+A
88Room tips
Traveler rating
  • 651
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  • 72
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  • 27
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Popular mentions
Overall a good stay. Nearby to facilities. Handy car park, but entrance upto the parking very tight..Cost for parking not too bad. Room good. Felt very secure. Would recommend and happy to visit again.
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Review collected in partnership with premierinn.com
Hotel's Favorite
Very freindly staff, the room was lovely, even down to the little details. Lovely decor, very quiet, no traffic noise despite being on a road where there are constant sirens from ambulances etc. Temperature of the room could be controlled with a very good heating/cooling system.
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Review collected in partnership with premierinn.com
The rooms are clean but lacking in any comfort. You will not want to spend any time in the room. The bed was terrible and the pillows were ridiculously thin, the room was overly hot. Pay the same and stay somewhere better.
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Review collected in partnership with premierinn.com
Typical Premier Inn, you know exactly what you are getting. Friendly staff, clean room, great shower and comfy bed. Pity the windows don't open, car park is tight as others have mentioned so be careful if you have a larger car!
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The room had obviously not been cleaned properly as there was poo and pee in the toilet from the previous occupant. The service in the Thyme restaurant was dreadful. My collegue ordered extra Sweet potato fries that didn't arrive with his meal and he had to chase for them. He
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Review collected in partnership with premierinn.com
Response from WhitbreadHotels, Guest Relations at Premier Inn London Kingston Upon Thames
Responded 2 days ago
Hi there Thanks for taking the time to share your review. It's a shame to hear your room wasn't as clean as it should be and to read of your disappointment with the service in the restaurant due to the delay and lack of choice, this certainly isn't what we expect for our guests. I've raised your comments with the Hotel and Restaurant Manager so they can follow this up internally with their teams and they'll implement any necessary actions and retraining to ensure your experience is not repeated. We hope you'll give us another chance in future for a much better stay. Kind Regards Amy
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Previous
PRICE RANGE
$65 - $159 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandKingston upon Thames
NUMBER OF ROOMS
160
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