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Mercure Farnham Bush Hotel

The Borough, Farnham GU9 7NN, England
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503 Reviews from our TripAdvisor Community

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Showing 494: English reviews
Farnham, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked the Oak Lounge for our christening party. The staff were very helpful on the day - nothing was too much trouble. The buffet lunch was excellent and enjoyed by all ages from 3 to 70. The Lounge opens on to a terrace area and we were able to sit outside and enjoy the lovely weather as well as... More 

Helpful?
Thank David W
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you very much for your review following your granddaughter's christening with us at the Mercure Farnham Bush Hotel. We are pleased that you enjoyed this important occasion and that you took the time to express this on tripadvisor. I will pass your comments on to our team and we all look forward to getting the opportunity of... More 

London
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here overnight after a wedding. We arrived before the check in and the reception staff were very friendly and allowed us into our room early, which made it much easier to change for the wedding (which was elsewhere). When we arrived back very late the bar was kept open for a group of us. Excellent well stocked buffet breakfast... More 

Helpful?
Thank JaneMLondon
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you very much for taking the time to write a review following your stay with us at the Mercure Farnham Bush Hotel. We very much appreciate your comments regarding the friendly staff and the food and I will certainly pass these on to the team. We are pleased you had a good time and hope to be... More 

Level Contributor
154 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

An old coaching inn, on the one way system in the centre of town, it is deceptively large, with a cobbled courtyard to sip a drink and mull over the day while you catch the evening rays or the patio and garden out back for a quieter moment or morning sun. Rooms are pleasant and clean. Staff are friendly and... More 

Helpful?
Thank ReallyBadHat
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, I am pleased to hear that you enjoyed your recent stay with us at the Mercure Farnham Bush Hotel. I will pass on your comments to the team, which I am certain will serve as an encouragement to all. We hope you had a great gold tour and hope to welcome you back soon again for another successful... More 

Ashford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Have stayed here on so many occasions and always loved it. Sadly this time I got shoved in the last room on the 3rd floor, farthest away from reception. That wasn't really the problem though. The room had just been decorated (quite nicely I might add) but I do mean, literally! The paint fumes were overwhelming. Unfortunately it was the... More 

Helpful?
Thank David B
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your feedback following your recent stay with us at the Mercure Farnham Bush Hotel. I was really sorry to hear that the room had not been aired sufficiently before you stayed with us. We are indeed doing as much as we can to continue to improve our hotel wherever possible and to that extend we... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is in a great location. But that's about the only good thing. It is very tired and dated, and is in desperate need of modernisation. I checked in to my room at two thirty in the afternoon. Having left home at eleven am I needed lunch, but couldn't find any phone number for room service? I also needed... More 

Helpful?
Thank Jon T
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your feedback following your recent stay with us. We would like to apologize for the shortcomings you experienced. I take your feedback fully on board and will strive to ensure we address all areas of your comments. I hope to be able to welcome you back to our hotel in the not too distant future... More 

Warwick, United Kingdom
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here a couple of years back but it has gone down hill since. Now very overpriced compared to the standard of accommodation. Rooms are tired: miss matched replacement tiles in bathroom, which was VERY small. I asked to move rooms as was put initially above the smoking area from the bar! Rooms on second floor are larger, rooms on... More 

Helpful?
Thank Triumph5
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your feedback following your recent stay with us. I am sorry that we didn't meet your expectations and will focus to continue to improve on our accommodation on the 3rd floor. A lot of work has been put in over the last three years, but I will make it my mission to ensure that further... More 

Fairford, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel smelled of damp and general fustiness. Decor very dreary and dark. Room good size, comfortable, but very noisy (floorboards squeaked, doors slammed all along corridor, plumbing resounded when used). Paintwork mouldy and flaking in parts, missing tiles in bathroom, replaced tiles mis-matched. Lounge full of very dated and uncomfortable furniture. Do not understand why imprint of credit card taken... More 

Helpful?
Thank Jane1945
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Farnham Bush Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Luxembourg City, Luxembourg
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Having stayed in the 4* Mercure in Maidstone earlier in the month I have to say I much preferred this 3* in Farnham. Setting aside the annoying habit of leaving doors open to allow the cold breeze of the British "summer" in and deter us from using the bar, the hotel was comfortable. We chose an upgraded room as I... More 

Helpful?
Thank Michael M
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you very much for your feedback following your recent stay with us at the Mercure Farnham Bush Hotel. We appreciate you have taken the time to write a detailed review about your experience and that you enjoyed your time with us. We hope your daughter is doing well at our local university and that we may welcome... More 

maidstone
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Room is very clean, the bathroom modern and clean, the view over the grounds very good, peaceful location. the town is quaint and some interesting shops. The conference centre where we held our meeting was not so good - tired is probably not strong enough. The staff I met where all very good and helpful. The food so far has... More 

Helpful?
Thank adbmaidstone
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you very much for your feedback following your recent stay with us at the Mercure Farnham Bush Hotel. We appreciate your constructive comments. I will pass your feedback to the team, which I am convinced will encourage them as we continue to strive to improve on our services. We hope to welcome you back soon again. Kindest... More 

Sleaford, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staff did their very best to assist and made me feel welcome. However, the room was far from up to standard. The decor was very dated and tired. Room size okay but lacked good decor and wasn't particularly clean. The bathroom was the biggest problem and let down! Clearly an attempt had been made to accommodate guests who have a... More 

Helpful?
Thank OwenTW
Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you very much for your feedback following your recent stay with us at the Mercure Farnham Bush Hotel. We appreciate your constructive comments and will work on those areas that were highlighted for improvements. At the same time we appreciate your positive feedback regarding the staff and our food. I will pass these all on to our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Mercure Farnham Bush hotel is located in the centre of Farnham, a very short walking distance from the railway station. The Hotel is only 15 minutes drive to Farnborough Airport, around 30 minutes from Heathrow Airport and 35 minutes from Gatwick. Thackery's Restaurant serves modern European cuisine, and the Coachman's Bar is a cosy spot for a nightcap. The 6 fully equipped function rooms can host varying events from small meetings in a boardroom style right up to 140 people for conferences, parties and weddings. ... more   less 

Additional Information about Mercure Farnham Bush Hotel

Address: The Borough, Farnham GU9 7NN, England
Location: United Kingdom > England > Surrey > Farnham
Price Range: $104 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Farnham Bush Hotel 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Mercure Farnham Bush Hotel Farnham
Accor Bush Farnham
Mercure Farnham Bush Hotel Surrey
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