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Premier Inn Epsom Central Hotel

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#2 of 6 Hotels in Epsom
Certificate of Excellence
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365 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Valletta, Malta
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We spent three nights with our six months baby. They provided a cot and our room was big and spacious. Room was clean bed comfortable though a bit small.... Bathroom is OK. Location is v good five minutes walk from centre. Surroundings are nice and green. Staff are friendly. Definitely a good choice if ever in Epsom.

Helpful?
Thank NTGF
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

HOTEL ROOM very clean , Staff very polite & helpful and always greeted with a smile , secure parking , very quiet at night , & safe area , HOSPITAL FIVE MINS AWAY . BREAKFAST served in an adjacent pub , old style establishment , a bit dated but clean & friendly, bar menu reasonably priced , breakfast good .... More 

Helpful?
Thank sandra c
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Upon arrival , we were greeted by a polite member of staff. And explained everything clearly, we were on the ground floor with our window overlooking the local pub. We didn't hear any noise and had a goodnights sleep, there is ample parking . It's easy reach from the M25

Helpful?
Thank Paul H
Bournemouth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel room was fine very clean and comfortable, the staff were pleasant and helpful. However getting drinks from the bar in the early evening was a bit fustrating, queuing up behind a few people all ordering there meals at the bar, just to get a pint an a glass of wine is a bit painful, a better system is... More 

Helpful?
Thank rcf67
Frome, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Beds were surprisingly uncomfortable since premier inn prides themselves on their beds. Plus temperature of the room was unbearably hot with no way of changing thermostat. Complaint raised but no action taken.

Review collected in partnership with premierinn.com

Helpful?
Thank laura852010
WhitbreadHotels, Online Customer Service at Premier Inn Epsom Central Hotel, responded to this review

Hi laura852010 Thanks for taking the time to review your stay. Our main objective is to deliver a high level of service in all our establishments and I'm really sorry that we failed to provide this during your visit. Please be assured that your comments will be duly followed up by the Management Team at this hotel. I would also... More 

Karachi, Sindh, Pakistan
Level Contributor
121 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here with family for 3 nights and had a enjoyable time. Rooms are very comfortable and staff is very friendly. Breakfast is good and specially on weekends offer great variety! There is parking as well and main town is 5 min walking distance.

Helpful?
Thank KMAOmar
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Little bit tired and dated. Still has keys instead of electronic key cards! No air con or temperature control so had to use the desk fan provided which was noisey and still only 'cooled' the room to 26.5 degrees. Overall clean and staff friendly. Restaurant onsite served reasonable pub food and staff were helpful and friendly.

Helpful?
Thank DianeW1981
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review

Thank you for taking time to give us feedback on your recent stay with us. I am pleased to hear that your stay with us was a great value for money and that our staff at hotel reception and onsite restaurant were efficient and friendly. Your comments about keys and desk fan have been noted. Here at Premier Inn Epsom... More 

Braintree, United Kingdom
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 19, 2016

We needed to stay in Epsom for one night and this branch of Premier Inn was perfectly placed. It is just a few minutes from the town centre and railway station and within easy reach of Epsom Downs and the racecourse by car, bus or on foot. We were pleasantly surprised by the size of a double room. The windows... More 

Helpful?
Thank Liz H
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review

Thank you very much for reviewing your recent stay with us. I am glad to hear that our hotel was perfectly suited for all your requirements and that our staff were extremely friendly and helpful. I am pleased to hear that we met all your needs through our friendly staff, immaculately clean and comfy large bed, good value breakfast and... More 

Victoria, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 16, 2016

Hard to stress how bad this was except the willingness of management to return our unused nights. Everything was worst in class from room presentation to cleanliness. Beware that the hotel is right behind a pub.

Helpful?
Thank Paulsummerville
WhitbreadHotels, Online Customer Service at Premier Inn Epsom Central Hotel, responded to this review

Hi Paulsummerville Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve... More 

Budapest, Hungary
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 15, 2016

This Hotel is pretty good for a few days stay. The rooms are clean and have a pretty good bed. Guests can have a very good night sleep. My room had a nice bathroom with a bathtub as well. Rooms are quiet. All in all, if you visit Epsom or the area for a few days this hotel is a... More 

Helpful?
Thank vbence1986
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central Hotel, responded to this review

Thank you for taking time to give us feedback on your recent stay with us. I am pleased to hear that you had a pleasurable stay and that you will definitely stay again. The team here at Epsom Central Premier Inn hotel are always striving to exceed our guests' expectations and help all our guests to feel brilliant through a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Experience drama at the Playhouse round the corner or from the grandstand at Epsom Racecourse ... more   less 

Additional Information about Premier Inn Epsom Central Hotel

Address: 2-4 St. Margaret Drive | Off Dorking Road, Epsom KT18 7LB, England
Location: United Kingdom > England > Surrey > Epsom
Price Range: $68 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Epsom Central Hotel 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Premier Inn Epsom Central Hotel Epsom
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