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Holiday Inn Express Epsom Downs

Traveler (62)
Room & Suite (56)
Dining (13)
Certificate of Excellence

About

#1 of 7 hotels in Epsom
Location
Cleanliness
Service
Value
Certificate of Excellence
Located on the grounds of Epsom Racecourse, 2 miles from Epsom town centre, you will find our wooden chalet style exterior in keeping with the peaceful rural surroundings. Each of the 120 Holiday Inn Express London Epsom Downs bedrooms are contemporary, bright and spacious with a comfortable bed that makes falling asleep easier than ever before. Relax on crisp white linens and your choice of pillows. Each room is modern and recently refurbished and has a en suite with refreshing power shower and a set of fluffy cotton towels to wrap you up in warmth as soon as you step out of the shower. Our Standard hotel rooms in Epsom have a double bed and a foldaway sofa bed to accommodate 2 adults and up to 2 children up to the age of 18. Our twin rooms have two single beds to accommodate up to 2 people. You won't find a hotel closer to Epsom Downs Racecourse. On race days you can even watch the horses being groomed at the stables behind the hotel. For a family day out head to Chessington World of Adventures Theme Park, 4 miles away. We look forward to welcoming you soon
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Property amenities
Free parking
Free wifi
Free breakfast
Hiking
Horseback riding
Business center
Meeting rooms
Baggage storage
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quiet
Languages Spoken
English, French, Hindi
Hotel links
Visit hotel website
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615Reviews
6Q+A
100Room tips
Traveler rating
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Popular mentions
Really poor to be honest, staff were poor, customer service sub standard. A very isolated motel so choose this only if absolutely necessary. I was shocked at the attitude and attentiveness of the staff. Poor. 1/10
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Response from Hanna K, Manager at Holiday Inn Express Epsom Downs
Responded yesterday
Thank you for taking the time to review us.
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I needed a place to stay whilst working nearby in Epsom. Overlooking the racecourse the HIE has fantastic views, plenty of parking and friendly staff. The rooms are clean and tidy but on this particular occasion, the housekeeping staff failed to put bags in the bins. I left a
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Response from Hanna K, Manager at Holiday Inn Express Epsom Downs
Responded 2 weeks ago
Dear Mdjohnst, Thank you for taking the time to review us, your feedback is very valuable to us. As part of the IHG brand we do try to promote green engage and therefore being environmentally friendly. The hotel has decided to do this through a number of ways from not placing plastic bags in bins, asking guests if they would like to receive loyalty points instead of having there room serviced. We have found this to be a very welcomed by numerous guests and are sorry this does not suit your requirements. We note however that you have enjoyed the view and hope to have you back soon. Kind Regards Hanna Sales Manager
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We are just on our way home from a lovely break away with Chessington short breaks. 3 nights here and 2 days in the park. The hotel is clean, modern and the staff are extremely polite, friendly and helpful. I had originally looked for a hotel with a pool as we have a little one
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Response from Hanna K, Manager at Holiday Inn Express Epsom Downs
Responded Apr 11, 2019
Dear Jenna, Thank you for taking the time to review us, we are pleased to hear you found the hotel to your liking. We do hope to have you back on your next family adventure! Kind Regards Hanna
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If you like listening to the noises a commercial boiler room makes all night then this hotel is perfect. But of you don't I'd think about avoiding this one if you can. Not for me I'm sorry to say. Terrible!
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Response from Hanna K, Manager at Holiday Inn Express Epsom Downs
Responded Apr 9, 2019
Thanks for taking the time to review us Thomas. Your feedback i very valuable to us and will be passed on to the team. Kind Regards Hanna
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My husband and I just stayed 8 days at this hotel, and the service was fantastic, top to bottom! the location is great, right at Tattenham Corner on the race track, and you can walk on the downs literally fight out of the front door. Housekeeping service was one of the best we
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Response from Hanna K, Manager at Holiday Inn Express Epsom Downs
Responded Apr 9, 2019
Dear Carol, Thank you for taking the time to review us and lovely comments, I will be sure to pass them on to the team. We hope to have you back in the near future. Kind Regards Hanna Sales Manager
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PRICE RANGE
$94 - $181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express epsom downs hotel epsomholiday inn epsom
LOCATION
United KingdomEnglandEpsom
NUMBER OF ROOMS
120
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