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Carlton Mitre Hotel

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537 Reviews from our TripAdvisor Community

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Showing 533: English reviews
Surrey, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

This was quite frankly the WORST meal I've ever eaten in a dull and empty restaurant. Dated menu, dated decor, shocking food and staff that are clueless. How the chef still has a job I have no idea - I'm pretty sure a child could have cooked better. Weatherspoon's style curry (frozen and microwaved) at a ridiculous price and a... More 

Helpful?
Thank DainaKalym
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I don't want to sound dramatic but I think this is the worst meal I've ever had in what could be the best restaurant in the area. It's dated, bland and tasteless. Go downstairs to the brasserie and it's like going into a time warp to 1986. 10 of us collectively had an abundance of food that was terrible. With... More 

Helpful?
1 Thank Beagle219
Manchester, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

we stayed here as we were attending a wedding at Hampton House. the staff were very good. the room was very good the bed was massive. a nice touch was the complimentary bar. the room was clean and airy . the breakfast was also very good so nice to eat overlooking the Thames on a nice morning.

Helpful?
Thank ALAN A
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Bit disappointing with my stay at this hotel. Stayed as unable to book into the place I usually stay round here for business. I got a very good deal via booking.com but the standard price for the room would have been very expensive. Room was comfortable enough but slightly dated. The window didn't open and there was an air conditioning... More 

Helpful?
Thank Andrew W
Leicester, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the hotel this weekend as part of our wedding anniversary celebration. We arrived by train and the hotel is literally a few minutes walk from the station, we were glad we didn’t drive as the car park was very full but I think there is alternative parking available. Straight across the road is Hampton Court and there are... More 

Helpful?
Thank Daisychain62
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The room features a king size bed, working fireplace and a cursory chandelier centered within a recessed ceiling; one of 36 rooms available. Steeped in history the Carlton Mitre Hotel is across the road directly from Hampton Court Palace where visitors may pop into the royal rose and vegetable Gardens just inside the palace walls. Hotel history is posted in... More 

Helpful?
Thank Patricia S
London, England, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Charlton Mitre Hotel is a lovely hotel on the banks of the Thames opposite Hampton Court Palace. While parking is limited, the staff are on hand to help. The room we stayed in was clean and nice, with doors on to a little court yard. All of the staff were friendly and helpful, especially the Reception staff. The bathroom... More 

Helpful?
Thank Foxtoad
Oxfordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Just got back from a 2night stay at this hotel. I don't think that the £205 a night price tag met up to what we received. Don't be fooled by the out of date Hotel Chocolat gift you are given upon arrival! We stayed 2 nights in a 'deluxe' room, which is meant to be the next best thing before... More 

Helpful?
1 Thank spagbol6164
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for taking the time to feedback your experience. I am so sorry you had such a mixed stay and will be reviewing this with the team in detail. I really wish you had felt able to bring this to our attention during your stay as I am sure we could've rectified a lot of your issues and/or moved... More 

Maidstone, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here on Thursday night to visit Sandown Races. The parking at the hotel is limited so we parked across the road at the station, which was fairly cheap and much easier than shuffling cars in the small car park! The staff were friendly and helpful, check in was quick and easy. The room was really nice, we stayed... More 

Helpful?
Thank Lindsay W
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely feedback. I hope you had a great time at Sandown and we see you again soon! More 

Arundel, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A lovely location and a hotel with so much potential. It would be a shame to truly modernise the building, but it needs extensive repairs and a lick of paint. It wasn't dirty and the rooms were reasonably spacious with clean linen. The staff were polite and helpful and it was delightful to have lunch down on the riverside. Lovely... More 

Helpful?
Thank gillianmbn18
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your feedback. I am so glad that you enjoyed your stay overall but will take your comments on board with our team and look at where we can improve. We have a terrible task chasing the pesky riverside spiders in the Summer but will redouble our efforts on that front too! I hope that we could welcome... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Riverside Brasserie
Riverside Brasserie
Cuisines: European, British, French, Bar, International
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
On the banks of the River Thames in southwest London, lies the beautiful historic building which houses the Carlton Mitre Hotel. Charles II first used the building in conjunction with Hampton Court Palace, located opposite the hotel, to accommodate royal guests. Dating back to 1665, the hotel imbues an authentic style of antiquity and elegance that attracts distinguished visitors from all over the world. ... more   less 

Additional Information about Carlton Mitre Hotel

Address: Hampton Court Road | Hampton Court, East Molesey KT8 9BN, England
Location: United Kingdom > England > Surrey > East Molesey
Price Range: $156 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Mitre Hotel 4*
Number of rooms: 36
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Also Known As:
Carlton Mitre Surrey
Carlton Mitre Hotel East Molesey, England, UK
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