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Carlton Mitre Hotel

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Carlton Mitre Hotel
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524 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Edinburgh, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stunning location, waterfront bar is lovely. Room was nice and adequate, air con didn't work on first day, but was promptly fixed. Friendly staff ,helpful, will go the extra mile to help and I even got a little gift on check out as it was my birthday.. very nice touch! Breakfast choice very good, quality produce and the added bonus... More 

Helpful?
Thank karen h
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely review and happy belated birthday! I am so glad the team made your stay and really hope that we can welcome you back soon. More 

Burgess Hill, United Kingdom
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved it. The location just opposite the palace is perfect. We stayed Friday 15 July so we could see the palace during the day and chill out in the evening. The hotel is incredibly quaint with so much character it felt immediately relaxing and cozy. I thought the negative comments that I have read are unfair. The bed-rooms were... More 

Helpful?
Thank Mei-Mei H
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you so much for such a lovely review. It is great to hear you had a great stay and really appreciate you taking the time to share this. I really hope we do get to welcome you back soon. More 

London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just held our wedding at the Carlton Mitre at the end of June and it was fabuolous! Everything ran smoothly the staff on the day were really helpful and attentive and most importantly myself and my groom got to just enjoy ourselves worry free! We stayed the weekend there too to extend the joy and were in the king Henry... More 

Helpful?
Thank Emma5b
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely review and big congratulations! I love hearing from our brides and grooms and am so glad you had a brilliant special day. I hope we see you on your anniversary of not before! More 

Dumas, Arkansas
Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at The Carlton Mitre to tour Hampton Court. The location of hotel is superb. Right across street from palace and right on the Thames river. Close to lots of restaurants, etc. Hotel was lovely and staff was excellent. We had a/c in our room, unfortunately, it didn't work. Room was hot! Also, no elevator, which was expected but a... More 

Helpful?
Thank goodgame123
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your nice review. I am so sorry that it seems like the lift wasn't working but am glad the team looked after you well. And again with the a/c - I really hope that our team were able to assist with this too or at least that the fan in the room helped you keep cool. I... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The front of house staff are really good, breakfast staff also very helpful. The only thing that let them down was the cleaning staff, spiderweb's in the rooms and in the dining room on the inside of the windows.

Helpful?
Thank painter50
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely feedback about the team. Being at the riverside we do have an ongoing battle with little cobwebs but we will make sure the housekeepers are aware of your comments and get these efforts concentrated even more. I really hope we can welcome you back one day. More 

London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We took our mum for afternoon tea for her birthday, the staff were amazing and made it a very special day for her. I would just like to say a big thank you to Nasser and his staff and a secial thank you to Safee (I think I spelt it right) you all made our mum and us feel very... More 

Helpful?
Thank Kim V
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely feedback. It's great that we were able to make your mums treat a great afternoon and hope we will see you all again soon. More 

Level Contributor
194 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had a meeting at this hotel in one of the conferences rooms and I really liked it. The room was quite big and lighting and we had a great service of coffee, tea and food. Taking care of detail. The train station is located just crossing the bridge, so no more than 5 minutes walking. Nice views of the... More 

Helpful?
Thank Angielondonct
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you so much for taking time to share your experience of the Mitre. I am really glad you enjoyed the facilities and hope you will consider is next time. More 

Warminster, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Visiting Hampton court Palace this hotel is a perfect location right opposite the entrance. We were lucky to get a parking place but had to leave our keys at reception so it could be moved when necessary. Sadly we did not sleep on either of the 2 nights there because of the temperature in the room. The hotel is obviously... More 

Helpful?
1 Thank Kate M
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for posting. I am so sorry you didn't sleep well. The weather has been warm so its horrible to hear you couldn't sleep. We do provide fans in all our rooms as standard so I am a little concerned that you didn't find yours and will be speaking to housekeeping immediately. I really hope you would still consider... More 

Essex, UK
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We booked this on a Living Social deal. Overnight, 2 course meal and breakfast. I have to say this is a lovely setting, right on the edge of the Thames, opposite Hampton Court Palace. Room was great with a limited, but complimentary mini bar. Dinner and breakfast were both excellent. Would recommend without hesitation.

Helpful?
Thank Essexcomet
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you for your lovely comments. I am so glad you enjoyed your time with us and hope to see you again in the future. More 

Leigh-on Sea, United Kingdom
Level Contributor
159 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We loved our short stay here in this very historical hotel with a very cosy feel. Warmly greeted at reception, willingly helped with getting free parking spot, lovely spacious room overlooking river, comfortable bed and a great breakfast overlooking the Thames. We booked the extra frills room and were delighted with the special treats - chocs, wines and soft drinks.... More 

Helpful?
Thank Leighites
CarltonMitreHotel, General Manager at Carlton Mitre Hotel, responded to this review

Thank you so much for your lovely feedback. I hope we see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Riverside Brasserie
Riverside Brasserie
Cuisines: European, British, French, Bar, International
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
On the banks of the River Thames in southwest London, lies the beautiful historic building which houses the Carlton Mitre Hotel. Charles II first used the building in conjunction with Hampton Court Palace, located opposite the hotel, to accommodate royal guests. Dating back to 1665, the hotel imbues an authentic style of antiquity and elegance that attracts distinguished visitors from all over the world. ... more   less 

Additional Information about Carlton Mitre Hotel

Address: Hampton Court Rd | Hampton Court, East Molesey KT8 9BN, England
Location: United Kingdom > England > Surrey > East Molesey
Price Range: $154 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Mitre Hotel 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Carlton Mitre Surrey
Carlton Mitre Hotel East Molesey, England, UK
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