My second time staying here and both times the check in staff have been so friendly and helpful. Ok the occasion I'd lost my phone charger and Arfan looked for one for me, then went and got his own cable from his car and let me borrow it for the night. Hotel itself is simple but clean and good value for money.
I use this hotel 2 times but I am always happy to come and to stay is very nice and was very clean staff was very nice housekeeping always give me fresh towels when I ask and my room was clean . Nice stay always happy to come back.
I never been to a budget hotel is first time but looks like is not bad and is very Clean and staff very nice from reception to housekeeping and i will definetly come back as is really made me feel like home. Thank you everyone☺️
The hotel was clean and the staff on reception was nice and helpful. The room was clean and nothing to say bad about this hotel even is a budget hotel is clean.Happy to come back here again as is close from train station as well
The hotel was clean and room was spotless 🙂. Everyone was helpful. Nothing to complain just the windows need a bit refurbished as they look bad but rest was good I didn't see nothing to be bad . Tank you i will return back
Arfan is quite friendly and kind and give me a great help. The room is comfortable and next time i will choose again. The environment is clean and quiet. The hotel is close to the east croydon station
I’ve just returned from a two night stay in this hotel and I was pleasantly surprised. I was greeted by friendly smiling staff on arrival, especially a young man called Arfan who made sure my stay was a happy & comfortable. Nothing was too much trouble for this guy. The rooms are small but sufficient for what I wanted. The bedding was clean and the bed was very comfortable, I slept really well. My room was 714 and it was warm, there wasn’t much of a view but this hotel was cheap - you get what you pay for. I happily stay at EasyHotel Croydon again! I enjoyed my time in London. Pat.
I’ve been in low cost hotel before, but this one goes too far. You can have a small room and still have some storage or a shelf. It was quite difficult to stay there. And there is no separation between the shower and the rest of the toilet. So after a shower everything gets wet and messy and room cleaning goes with an extra coat per day. Also there were a weird smell, like sewage, likely enough we have window. But the window didn’t close completely. At least the heating was working properly. The location of the hotel is not the best, but the train station is a couple of minutes walking from there. The best of the hotel it’s their staff, they are extremely helpful and friendly. We dealt mainly with Boglarka and she is great at her job.
The hotel was closed when I got there and they refuse to refund me. I have been fighting with them and Expedia for 3 months now and I cannot get them to listen. I was turned away at 11pm when I arrived because they had a water leak. Had to find another hotel at that time and these guys will not do anything about it. Do not use this hotel unless you want to be scammed!
Had a pleasant stay in Easy Hotel and got a wow service experience from a front desk staff Boglarka., staff was very professional and very helpful any time I made inquiries at the front desk.Very quiet environment and good location because of promiximity to train station.
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