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The Lansdowne Hotel

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The Lansdowne Hotel
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245 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Burgess Hill, United Kingdom
Reviewed 2 days ago NEW

I stayed there for one night because of train strikes and the location is perfect for me as it is so near East Croydon tram and train. The room was clean and I had requested that it is warm when I arrive which it was. The bed was very comfortable and the Manager had taken the trouble to phone me...

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Thank Regine D
Bournemouth, United Kingdom
Reviewed 1 week ago

I always enjoy my stay in the Lansdowne. The location is perfect for getting into London. Croydon itself is good for shopping and there are some good restaurants nearby. The leisure facilities in the hotel are very good and the staff are friendly and helpful. Rooms are well equipped. This hotel has everything that I need.

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Thank Dawn S
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Dawn S, Thank you for taking the time to leave your beautiful feedback and sharing it on Tripadvisor. I am delighted to read that your stay was a 5 star experience and that our location, facilities and staff made it even better. We sincerely hope to welcome you back again for another pleasant stay with us! Kindest Regards, Tomasz...

London, United Kingdom
Reviewed 1 week ago

Rooms are comfortable and reasonably spacious. Decent sized bathroom - with a bath, which is not very common Friendly bar Health club Free wifi that actually works - which is a bit of a bugbear of mine. Location is handy for public transport

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Thank B3156BPdavidm
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear B3156BPdavidm, Thank you so very much for your extremely generous comments following your recent stay at The Lansdowne. I am delighted to hear that you valued your stay with us so highly and that you enjoyed your room as well as the bar and health-club facilities and we were able to enhance your stay in Croydon in some way....

Reviewed 1 week ago via mobile

Arrived for New Years and was disappointed. Placed luggage in the "store" sticky substance on shelf which has marked my suitcase. Sticky stains on carpet in room, we were upgraded for this. Broken sofa in the room and bathroom not overly clean. Tiny lift, 2 people plus luggage do not fit.

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Thank Joneser11
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Joneser11, Thank you very much for taking the time to leave us some valuable feedback in regards to your recent stay with us. I was disappointed to say the least when I read that you have had a bad experience, this is certainly not the image we want to reflect and as you can probably see from other reviews...

Sheffield, United Kingdom
Reviewed 1 week ago

Decent location (a bit outside the city but close to communications), good price, a lot of friendly staff, and clean rooms. The room we got was not that big - pretty tight space - but the bathroom had on the other hand more of that. The first sentence in this review makes it very much worth the money.

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Thank mathiaso162
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear mathiaso162, Many thanks indeed for your very generous comments following your recent stay at The Lansdowne. I am delighted to hear that you enjoyed your stay and your overall service experience so much. Please let me know when you are planning a return as I would be delighted to look after your reservation myself. Your recommendation is greatly appreciated...

London, United Kingdom
Reviewed 2 weeks ago

We had the smallest of the executive rooms at the top. Wasnt a problem was a decent size and very easy to make our way to the swimming pool area and jacuzzi. Across the road from the hotel is the shopping centre Whitgift which wasnt impressive on the outside to look at but once you get in and see the...

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Thank MinxyLBx
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear MinxyLBx, Many thanks indeed for your very generous comments following your recent stay at The Lansdowne. I am delighted to hear that you enjoyed your stay, your room and your overall service experience so much. Please don't forget to book directly with us next time to take advantage of our Members Special and for the lowest rates. Your recommendation...

Guildford, United Kingdom
Reviewed 4 weeks ago

Nice looking hotel and very friendly welcoming staff. Although we only stayed one night would deffienetly go back again. Only slight downfall was the rooms were very hot as heating was on and windows don't open very wide.

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Thank jennyfJ8710SL
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear jennyfJ8710SL, Many thanks indeed for your very generous comments following your recent stay at The Lansdowne. I am delighted to hear that you enjoyed your stay and your overall service experience so much. Please don't forget to book directly with us next time to take advantage of our Members Special and for the lowest rates. Your recommendation is greatly...

Erith, United Kingdom
Reviewed November 24, 2016

The hotel was well presented and clean with a very helpful staff. However it doesn't have a restaurant and bar of it's own; consequently when I got back from my meeting at 8.30pm on a Sunday there was nowhere to get something to eat. Add to that the fact that Croydon seemed to close early on Sunday and the only...

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Thank Breach I
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Breach I, Thank you for taking the time to post feedback on your recent experience with us. At The Lansdowne we genuinely value every piece of feedback that we receive as it helps us with regards to continuity and consistency, and helps us find ways to improve for future guests. I am glad that you found our staff friendly...

Reviewed November 14, 2016

I stayed here for one night only but still have a positive feedback. Room was clean and pretty, administration stuff is kind, check-in/check-out were quick and simple. Location: near shopping mall and pretty close to West Croydon train station (5-10 minutes of walking). Good free wi-fi. No private parking but 25% discount for parking inside the shopping mall. I did...

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Thank Alex S
Tomasz M, Front Office Manager at The Lansdowne Hotel, responded to this review

Dear Alex S, Thank you for taking the time to post your review of The Lansdowne on Tripadvisor. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. It is music to my ears to know that...

Llanelli, United Kingdom
Reviewed November 14, 2016

First time staying and so surprised by how good it was. Great value for money and staff that are so friendly and do all they can for you. It's value is not just in it's prices but in the amazing way you are looked after. Free use of leisure facilities is an added bonus. Parking works out well and easy...

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Thank 770deey
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear 770deey, Thank you for taking the time to review our Hotel and sharing your experiences with everyone. I am extremely pleased that you enjoy your stays at Lansdowne Hotel! Your comments are a delight to read and thank you once again for taking the time to share your experiences. I would especially like to thank you for your positive...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Lansdowne Hotel is ideally located at the hub of Croydon's main business and shopping district, with superb transport links to central London (17 minutes), Heathrow and Gatwick airports and road links connecting to all the major motorways in the South East. Guests at the Lansdowne benefit from FREE WIFI, complimentary use of the extensive range of fitness equipment, relax in the pool or with a spa session at Solutions Health & Fitness Club within the hotel, discounted car parking. ... more   less 

Additional Information about The Lansdowne Hotel

Address: 1 Lansdowne Road, Croydon CR0 2BX, England
Location: United Kingdom > England > Greater London > Croydon
Price Range: $57 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Lansdowne Hotel 3*
Number of rooms: 42
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Questions & Answers

Here's what travelers have asked, with answers from The Lansdowne Hotel staff and other travelers.
5 questions
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6 months ago
Doncaster, United Kingdom
6 months ago
Kildare
over a year ago
Croydon, United Kingdom
over a year ago

See all questions (5)

Questions? Get answers from The Lansdowne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Double room is much bigger than twin one”
  • Double room
 of 5 bubbles alexsE8719SG, Nov 14, 2016 | Read review
“All the rooms are the same but note the iron board in on the third floor only.”
 of 5 bubbles B42ABdonnap, Aug 24, 2016 | Read review
“Walk on by!”
 of 5 bubbles harrid982, Jul 27, 2016 | Read review
“Check the room first and ask for another if it doesn't meet your needs”
 of 5 bubbles CarolG1220, Jun 20, 2016 | Read review
“Try the second floor - boutique rooms on the fourth have poor insulation”
 of 5 bubbles Cressida, May 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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