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The Lansdowne Hotel

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The Lansdowne Hotel
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210 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I almost left the hotel the first time I went in to check in. It didn;t matter how much I was loosing at the time. I didn't like the entrance way. After visiting my room I thought for sure I cant spend 10 days in a box with 3 people. The lady was very helpful and decided to up grade... More 

Helpful?
Thank Donna P
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The staff are friendly and helpful and it is good value for money as you get a discount on parking in the NCP just over the road, discount on breakfast at Jury's in which is opposite and full access to the pool, gym, sauna, Jacuzzi etc. The en suite and changing room for the pools could do with some TLC... More 

Review collected in partnership with this hotel

Helpful?
1 Thank C3646TAdonnat
England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Young man at the front desk was very polite.. Which was the only good thing about this place.. Allocated room 405 which faced the main road. Room was tiny, bathroom was nearly as big. No air con and fan supplied didn't work. It was like being stuck in a prison cell with no air.. To have the window open meant... More 

Helpful?
2 Thank harrid982
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Harrid982, Thank you very much for taking the time to tell us about your stay at The Lansdowne Hotel. I am extremely disappointed to hear that your experience did not meet your expectations. Please do allow me to express my sincerest apologies. At The Lansdowne we strive to provide a superior service experience for every guest and your feedback... More 

London, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I didn't even wan to give it 1 star. Buts its a point for reception staff as the girl on desk was good. Tiny cramped room, bathroom seemed bigger than the main room! Paper thin walls, noisy outside even with Windows closed...im not sure if it was double glazed probably not. Walked over the road to see what other hotels... More 

Helpful?
Thank hollie866
Petrolia, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 20, 2016

We chose this hotel because of it is within walking distance of the East Croydon station during our trip to see London. It made catching the train to London very easy. This hotel would not be my first choice to go back to again. The best thing about the place were two of the front desk staff who were very... More 

Helpful?
Thank CarolG1220
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Carol, Thank you for taking the time to post a full and frank review of your stay at The Lansdowne Hotel . We very much appreciate your constructive comments, and your review has been forwarded to the respective management teams. I am very disappointed to read some of your points, and that we failed to live up to your... More 

Merton
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 1, 2016 via mobile

After planning a family function in the bar my family and extended family booked to stay in the hotel. They were helpful enough to put us all on the same floor or close to each other. They were great at advising on food and where to eat and happy to help with all requests. Definitely using again

Helpful?
Thank Lianne M
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Lianne, Thank you for your glowing review from your recent stay. It seems that there were several aspects of your stay which have been well received and your reason for staying seems to have worked out well. It was indeed a pleasure having you and your family stay with us and we hope that your daughter's communion party went... More 

Frankfurt (Oder), Germany
1 review
2 of 5 stars Reviewed May 31, 2016

I cannot recommend this hotel. The room and beds were way too small for this price. Turning around in a single bed should be possible and not a luxury. However, the location was ok, close 3 min walk to East Croydon station.

Review collected in partnership with this hotel

Helpful?
Thank eikerb
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Eikerb, Thank you for taking the time to write a review regarding your recent stay at The Lansdowne Hotel and your constructive criticism. The comfort of our guests is of paramount importance to us I am sorry to hear that you found the beds in the twin room small. It’s pity you did not mentioned this to our front... More 

London, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 31, 2016

The price here is from £50-£65 a night, which is very good as mid-week - lots of hotels with swimming pools are very expensive, usually well over £130 This is a 3 star hotel. The rooms are ok - not that spacious as other hotels, but as I paid under £60, I can't complain. The first room I had -... More 

Helpful?
Thank Stellar007
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Stellar007, what a delight. I am delighted to read that you enjoyed so many aspects of the hotel - the room, the leisure facilities, the little touches such as the complimentary tea, coffee, hot chocolate and biscuits it has also come through loud and clear that the staff were attentive too. Thank you for recommending us and we look... More 

London
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 24, 2016

After reading the reviews, I was somewhat dreading my stay. However, I received excellent service on arrival and found staff to be friendly and helpful throughout my stay. The room was spotless and I had ample supplies of toiletries, towels, tea, coffee & hot chocolate. I used the leisure facilities too and was most satisfied. The only issue I had... More 

Helpful?
Thank Cressida
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Cressida, Thank you for taking the time to review your recent stay with us. I am delighted to read that you had a wonderful stay and that our staff were very friendly and extremely helpful. It is ever so rewarded to receive such feedback, as we strive as a team every day to give excellent customer service. Our housekeeping... More 

London, United Kingdom
Level Contributor
5 reviews
2 of 5 stars Reviewed May 9, 2016 via mobile

Absolutely nothing special - unless my expectations were too high. Room is small, extremely hot & very noisy outside onto the main road. Lack of towels & toiletries so had to request for them. Only one receptionist was helpful as the other didn't have a clue as to what he was doing. The highlight of the stay was the swimming... More 

Helpful?
Thank Royaltyxo
Tomasz M, Manager at The Lansdowne Hotel, responded to this review

Dear Royalty, Thank you for taking the time to write your review. We were sorry to learn that your stay did not meet your expectations. I can assure you that this is not the experience we strive to provide our guests. Fluffy and fresh towels together with the toiletries comes as standard and I am disappointed to hear this. Please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Lansdowne Hotel is ideally located at the hub of Croydon's main business and shopping district, with superb transport links to central London (17 minutes), Heathrow and Gatwick airports and road links connecting to all the major motorways in the South East. Guests at the Lansdowne benefit from FREE WIFI, complimentary use of the extensive range of fitness equipment, relax in the pool or with a spa session at Solutions Health & Fitness Club within the hotel, discounted car parking. ... more   less 

Additional Information about The Lansdowne Hotel

Address: 1 Lansdowne Road, Croydon CR0 2BX, England
Location: United Kingdom > England > Greater London > Croydon
Price Range: $68 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Lansdowne Hotel 3*
Number of rooms: 42
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