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Croydon Park Hotel

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946 Reviews from our TripAdvisor Community

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Showing 834: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

Very busy at check in-3pm! After that things improved. Room good and bed comfy with lovely blackout curtains and quiet -4th floor. Generous buffet and breakfast. No complaints. Nice pool and gym available

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Helpful?
Thank pammango
Peoria, Illinois
Reviewed 2 days ago NEW

Visited here for 6 days in late Dec. Was greeted by friendly staff and check in was easy. OK,that was the good part for the first 2 days.We went to our room and it was not the room we reserved,it was smaller and not a king bed.So..had to go back and request a king room.We were moved to a different...

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Helpful?
Thank rather-be-camping911
Notts
Reviewed 1 week ago via mobile

Travelled to Croydon for my cousins 70th birthday party with my mum who is in her 70's and my wife. Needed somewhere to stop close enough to catch a taxi to the venue at the Sparrowhawk pub in Crystal Palace. Receptionist really helpful she arranged for mum to have a room adjacent to ours and booked us a taxi.We booked...

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Helpful?
Thank Podso
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear Podso Thanks for recommending us to the world. We are extremely pleased to see that your time with us was great. You are right, sometimes neighbours can be really inconsiderate but I am happy that they did not ruin your stay. Your kind comments will be passed to my colleagues. I am sure they will be delighted to see...

Dalton on Tees
Reviewed 1 week ago

Visited this hotel again for their New Year buffet and disco and once again, was not disappointed. The food was delicious - served buffet style with a selection of cold courses as starters eg prawns, smoked salmon, lobster, various salads, cold meats and savouries. The main courses were just as tasty- beef, chicken curry, roast lamb plus a vegetarian option...

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Helpful?
Thank GwynethG306
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear GwynethG306 Thanks for leaving us a review here. I am very pleased to see that you enjoyed your return visit to us. Well we do look forward to hosting you again this New Year's Eve. Kind regards Juanita Bailey

Derry, United Kingdom
Reviewed 2 weeks ago via mobile

Room didn't lock on first night, not moved until next day, second room also didn't lock moved to third room next day. No help offered to move luggage and no discount. Rooms not at all soundproof can hear conversations in next room

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Helpful?
Thank Susan0508
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear Susan0508 I am sorry to hear that you had problems with the locks on your doors. This is very unusual, but I can only imagine that this created some level of inconvenience and I am very sorry about this. I will speak with my colleagues as you certainly should have been offered some help in moving your luggage. It’s...

Reviewed 2 weeks ago via mobile

Considering this is a 4* hotel I am so disappointed. Check in was for 3pm but the room wasn't ready. 45minutes later and still wasn't ready. The pool was closing at 5pm therefore the children didn't get a chance to use the pool. When we finally were able to get into our rooms there were literally one coffee and one...

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Helpful?
Thank sabrina m
Reviewed 3 weeks ago

Disappointing New Years Eve Party on 31.12.16. Overpriced food which was late and not as good as it used to be and very very very late start for dance music which in total lasted for only for about 2.5 hours. Boring night. Never going again.

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Helpful?
Thank Ayfer H
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear Ayfer H Having our guest leave us having had a wonderful visit is something we aim to achieve, but from your account we did to seem to accomplish this on your recent visit and for this I am truly sorry. All your points will be looked into to see if there was anything that could have been done differently....

Wales, Europe
Reviewed 3 weeks ago via mobile

Having stayed here a few years ago we decided to return. The place is spotlessly clean and rooms comfortable. Staff are very welcoming and friendly. The breakfast has great choice and is very well prepared. Tried the evening 5 course eat-as-much-as-you-like buffet for just over £20. Everything we tried was lovely. Good vegetarian choice too. Great value for money all...

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Helpful?
Thank GeryrEfail
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear GeryrEfail Thanks for leaving us a review here. Your kind words are truly appreciated and will be passed to my colleagues. We hope it wont be another few years before we see you again. Kind regards Juanita Bailey Deputy General Manager

Belper, United Kingdom
Reviewed 3 weeks ago via mobile

Booked here for the third year and still good value for money when booking online. Easy to find, short walk to trains and trams. Croydon centre only 5 minute walk away. Previous two times managed to prebook interconnected rooms but this time we had to wait for day of arrival to arrange which was a shame as it made us...

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Helpful?
Thank Craig B
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear Craig B We are very happy to see that your annual stay with us is still great for you and your family. We look forward to hosting you in 2017. Kind regards Juanita Bailey Deputy General Manager

Warwick
Reviewed 3 weeks ago

Ignored at reception on arrival, but another guest arrived after me and was dealt with first. After a previous noisy stay I had requested a quiet room and was consequently given a room next to a family with a baby that screamed all night. On check out, I was told that the hotel had debited my card an extra £50...

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Helpful?
Thank CarolineWarwick
croydonpark, Deputy General Manager at Croydon Park Hotel, responded to this review

Dear CarolineWarwick I am very sorry to see that you felt ignored by the Reception team. I can only imagine that another guest being served before you was an over-site, seeing that you were there first. Sorry you found our staff hard to understand. This will be brought to the attention of the Reception Manager. Kind regards Juanita Bailey Deputy...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The warmest Welcome in Croydon...Look no further than Croydon Park Hotel London for all you would expect from a great 4* experience.We've just been through a fantastic refurbishment of our lobby and one floor of bedrooms to ensure your stay is an enjoyable and memorable one.When choosing your next break in London, be it leisure or business what more could you ask for than a great location in the metropolitan center of Croydon, a newly refurbished hotel, FREE WIFI, great values as well as a team of friendly and experienced staff to make your stay one to remember.Getting here could not be easier, we are 15 minutes off the M25, from Gatwick Airport we are just 15 minutes and East Croydon Station is just a stone's throw from our doorstep, as is Croydon's tram-link. By train you will be in London's West End in just 15 minutes.Car parking available £5 per day for residents. ... more   less 

Additional Information about Croydon Park Hotel

Address: 7 Altyre Road, Croydon CR9 5AA, England
Location: United Kingdom > England > Greater London > Croydon
Price Range: $68 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Croydon Park Hotel 4*
Number of rooms: 211
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Croydon
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Questions & Answers

Here's what travelers have asked, with answers from Croydon Park Hotel staff and other travelers.
9 questions
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Questions? Get answers from Croydon Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get room on 4 or 5th floor”
 of 5 bubbles pammango, 2 days ago | Read review
“Very thin walls,bring ear plugs or sound machine. Ask for room 311,close to elevators but less noise.Double check your billing.”
 of 5 bubbles rather-be-camping911, 2 days ago | Read review
“did not sleep here.”
 of 5 bubbles GwynethG306, 1 week ago | Read review
“Don't bother trying- you will be ignored!”
 of 5 bubbles CarolineWarwick, 3 weeks ago | Read review
“Rooms towards the pool are quieter. Corner rooms may be noisier.”
 of 5 bubbles aurorahah, 4 weeks ago | Read review
5 of 5
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