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Hilton London Croydon

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Hilton London Croydon
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916 Reviews from our TripAdvisor Community

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Showing 870: English reviews
Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The staff are extremely professional, friendly and helpful.The room was really nice. It's only downside is where it's located, but I guessed that can't be helped. Overall I have to say I thoroughly enjoyed my stay. Thank You!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank lifestylebarcelona
Van Nuys, United States
5 of 5 stars Reviewed 2 days ago NEW

Nice beds, nice breakfast, nice staff. I enjoyed it. Room was pretty big, even had a kettle and teabags for making tea. Hilton's generally known for having their act together, so it was exactly what I hoped for.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Adam K
London, United Kingdom
3 of 5 stars Reviewed 2 days ago NEW

I attended a wedding of Michael and Grace Clark and booked a room on line they had given me a special code for a discount which couldn't be done on line I tired to bring to the receptions attention but got no help when raised and was fobbed off. i paid the full bill for the sake of peace. Apart... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jennifer R
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed in 4 different hiltons and this one is by far the worst! Check in was great.... no faults here. Rooms spacious but very very old, furniture stained and ruined. Room was meant to be a double bed however it was 2 single beds pushed together, absolutely appauled!! WiFi very very slow and kept disconnecting. Remote for the... More 

Helpful?
1 Thank becky831
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Becky831, Thank you for taking the time to leave us a review of your stay with us. I am sorry that you feel you will not be returning. Though our hotel is not recently refurbished, we are currently running several projects in the hotel as we work through upgrading and refurbishing our rooms and corridors. We are confident that... More 

Newcastle
1 review
1 of 5 stars Reviewed 4 days ago NEW

Disgusting rooms x2 only stayed as late and needed to be a meeting near by in morning room service food was poor so didn't even bother with breakfast. Didn't use bath or shower as dirty just don't book here

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank clairerV472BO
Cardiff, United Kingdom
Level Contributor
111 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here over the last few days, 3 nights in actual fact and I can't express enough how disappointing it was. Arrival experience - was greeted very professionally by Christina on the front desk who was very helpful and friendly. A good start but downhill from here. One lift didn't work and there was about 20 people waiting for... More 

Helpful?
Thank Gmfa
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Gmfa, Thank you for your feedback regarding your stay at our hotel. I am glad that your arrival experience was handled very well by Cristina who was very helpful and friendly and you also found our breakfast to be very good overall. I do apologise for all other issues mentioned in your feedback regarding your dinner, WiFi, lift, printer,... More 

London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I arrived to the hotel after having a long drive. We got our keys and went to our room. And it smelt like really bad damp. So I went right back to the front desk and told them that the room smells. She was happy to change room for us and showed us some other rooms which smelt fine so... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Keval S
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Kerval S, Thank you for leaving a review of your stay with us at Hilton London Croydon. I am sorry to hear that you were not satisfied with your stay and believe our Guest Assistance Team have offered you a resolution. Kind regards Donata Palev Hotel Manager More 

Leicester, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

My bed and bathroom had hairs everywhere from the previous guest. The carpet was filthy and bed stained.i asked to change rooms which the reception staff did immediately, however the second room was still filthy. The bathroom sink and bathtub was full of hair from the previous guest, the carpet hadn't been hoovered.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dipa P
Donata P, Manager at Hilton London Croydon, responded to this review

Dear dipa P, Thanks for your review of our hotel. Though not recently refurbished, we do keep our rooms ultra clean. We have some on going refurbishment programmes working on our rooms and I am sure you know that such projects do take some time to be completed. We hope you will use the brand again in the future. Kind... More 

Leeds, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

decent hotel with very decent room tariffs, i enjoy my visit hotel provided everything even extra. manager was very friendly and staff make you feel like home, few very nice restaurants near by which are open till late

Helpful?
Thank alex r
Devon, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

The cleaning of guest rooms is very poor plus all Rooms (and I have stayed in a few at the hotel) are very tired and in need of serious updating. The staff are very pleasant but I would expect more from the Hilton Group

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 244alane
Donata P, Manager at Hilton London Croydon, responded to this review

Dear 244alane, Thank you for leaving a review of our hotel. I am glad you found our staff members very pleasant but sorry the hotel was not up to your expectations. Regarding our property, we are currently running several projects in the hotel as we work through upgrading and refurbishing our rooms and corridors. We are confident that the improvements... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton London Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 

Additional Information about Hilton London Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Location: United Kingdom > England > Greater London > Croydon
Price Range: $69 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Croydon 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Hotel Style:
#2 Luxury Hotel in Croydon
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