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Hilton London Croydon

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Hilton London Croydon
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979 Reviews from our TripAdvisor Community

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Showing 931: English reviews
Plymouth, United Kingdom
Reviewed 3 days ago NEWvia mobile

I stayed here for two nights whilst attending a conference. He staff were friendly and the room was nice and clean. The bed was lovely and big and comfortable. The only downside was the quality of the food and the terrible slow service at the bar.

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Helpful?
Thank Alex W
California
Reviewed 4 days ago NEW

Stayed here several times over the past few years. The downside: rooms are tired and the bathrooms in particular could be updated. Rooms used to have a mini fridge, but on my latest stay, these had been removed. Windows are locked and can be opened by staff only. Lots or parties, both in the function rooms and the guest rooms;...

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Helpful?
Thank edithwharton
Hull, UK
Reviewed 4 days ago NEW

After reading some of the reviews, I was apprehensive however it turned out fine for weekend in London. Just a 15 minute walk from the train station where trains ran every 10 minutes to London Victoria and cost just £12 return. The breakfast was ok, the first day it was luke warm but the second day was better. We also...

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Helpful?
Thank Lynnep_Willerby
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Lynnep_Willerby, Thanks for leaving us a review of your stay. I was happy to read that our location was ideal for you and that any issues that you experienced was rectified to your satisfaction including check in and check out and friendly staff offering great customer service. Thanks again and I am glad that you also enjoyed our complimenrtary...

Sevenoaks, United Kingdom
Reviewed 5 days ago NEW

Very poor quality rooms. I paid extra for a slightly more luxury room however never received them. It's all very dated. Carpet was covered in stains, mould on the toilet door, and to top it off the wall has been patched up with a piece of paper. Wouldn't recommend nearer hotels are better quality

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Helpful?
Thank JessM87
Donata P, Manager at Hilton London Croydon, responded to this review

Dear JessM87, Thank you for taking the time to leave a review of your stay with us. I am sorry that you feel disappointed with our rooms. At the moment, we are currently running several projects in the hotel as we work through upgrading and refurbishing our rooms and corridors. We are confident that the improvements we are making will...

Croyon, United Kingdom
Reviewed 5 days ago NEW

Stayed at the hotel for 1 night whilst visiting family nearby. Was told by a few people that the hotel was a bit run down and wasn't the best. I chose to ignore those reviews and see for myself. I was pleasantly surprised. The hotel was fantastic. It was very clean and tidy, the staff were very efficient and the...

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Helpful?
Thank 764sianj
Donata P, Manager at Hilton London Croydon, responded to this review

Dear 764sian, Thanks for leaving us a review of your stay. I was happy to read that everything was to your satisfaction. Regarding the bed squeaky bed, our maintenance team have looked into it and resolved the issue. Thanks again and I am glad that you have chosen to stay with our Brand again and we look forward to welcoming...

surrey-england
Reviewed 6 days ago NEW

Stayed here on a saturday night & was greeted by a very friendly receptionist & was treated to a free glass of mulled wine In fact all the staff were very pleasant The lobby is very welcoming & the room,yes it is a bit dated, but it was very clean. Breakfast was very nice & had a good selection The...

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Helpful?
Thank terreus
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Terreus, Thanks for leaving us a review of your stay. I am glad that everything was to your satisfaction. Regarding the car park, this is cleaned on a daily basis in the morning. Our Housekeeping team are aware of your comments and looking into it. Thanks again and we look forward to being of service to you soon. Regards...

Ripon, United Kingdom
Reviewed 1 week ago

Room was generally dirty and in desperate need of updating. Varnish worn off all the furniture. Carpet very dirty to the point of me leaving my shoes on, which I normally don't do in a hotel room. Shower was cold no matter what time of day I tried to use it. The breakfast was good though and the staff very...

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Helpful?
Thank patrickmrc
Donata P, Manager at Hilton London Croydon, responded to this review

Dear patrickmrc, Thank you for taking the time to leave us your review. I am glad that you enjoyed our breakfast and found our team members very polite. We are currently running several projects in the hotel as we work through upgrading and refurbishing our rooms and corridors. We are confident that the improvements we are making will benefit all...

London, United Kingdom
Reviewed 1 week ago

Its good for croydon, food is great facilities for business are good and generally fit for purpose. Internet needs to be modified as it was annoying. The breakfast was the best part of the stay but the business centre is good for courses.

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Thank omarmN7954ET
Donata P, Manager at Hilton London Croydon, responded to this review

Dear OmarmN7954ET, Thanks for taking the time to leave a review of your stay with us. I am glad that you found our hotel facilities fit for your needs, enjoyed our delicious breakfast buffet in our Larder Restaurant. We look forward to being of service to you again. Kind regards Donata Palev Hotel Manager

Poole, United Kingdom
Reviewed 1 week ago

Service faultless and very helpful with helping us check in early - lobby beautiful spotless room spotless was on 3rd floor though some work was being carried out in the hall the room just looked a bit tired but did the job and was very clean

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Helpful?
Thank lorraines524
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Lorraines524, Thank you for leaving us your review. As you noted, we are currently running several projects in the hotel as we work through upgrading and refurbishing our rooms and corridors. We are confident that the improvements we are making will benefit all our guests and we hope that you will return to us one day to enjoy them....

Coulsdon, United Kingdom
Reviewed 1 week ago

I have had quite a few afternoon teas in London, and was NOT impressed with the Hilton Purley. One of my friends had never had afternoon tea, so we decided to go local. The sandwich was dry and crusty, the sandwiched left out too long they were hard. Not much imagination for the cake, dull and boring. I now will...

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Helpful?
Thank Michelle P
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Michelle P, I am sorry that you were not impressed with our afternoon tea as we have had very good reviews from our guests regarding the experience. I will pass your comments to our Head Chef. Thank you for your custom. Regards Donata Palev Hotel Manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton London Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 

Additional Information about Hilton London Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Location: United Kingdom > England > Greater London > Croydon
Price Range: $59 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Croydon 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Hotel Style:
#3 Luxury Hotel in Croydon
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Questions & Answers

Here's what travelers have asked, with answers from Hilton London Croydon staff and other travelers.
17 questions
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Questions? Get answers from Hilton London Croydon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“away from the lift”
 of 5 bubbles Lynnep_Willerby, 4 days ago | Read review
“Rooms overlooking the car park are quieter”
 of 5 bubbles terreus, 6 days ago | Read review
“Try and book a room at the back as the front can be a little noisy but not a Major problem”
 of 5 bubbles 626janeyj, 2 weeks ago | Read review
“Avoid the first floor if you notice there is an event planned”
 of 5 bubbles dougieles, 2 weeks ago | Read review
“Book a room on the top floor for better views and order the clubhouse sandwich!”
  • Good Quality Alarm Clock
  • Coffee/Tea Making facilities
  • Room Service Menu
  • 32
  • Good view
  • Lovely Couch
  • Clean Bathroom!
  • Room
 of 5 bubbles NoelofCroydon, Oct 27, 2016 | Read review
5 of 5
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