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Hilton London Croydon

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101 Waddon Way | Purley Way, Croydon CR9 4HH, England
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Hilton London Croydon
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846 Reviews from our TripAdvisor Community

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Showing 806: English reviews
Owings Mills, Maryland
1 review
4 of 5 stars Reviewed today NEW

Stayed here with my family for 5 nights in the junior suite. Very large room with 2 sofa beds included. Perfect for family of 5 stay. Best breakfast ever! You will love it. Location is excellent. Right behind the hotel is Collonades with several food chains to add varieties. I will definitely recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rotimi O
North Berwick, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

All staff were superb. Room extremely comfortable. Slight problem with electric plugs on the wall which were inaccessible without moving a heavy desk. Breakfast among the best I have experienced in hotels. Only " discomfort" was caused by a wedding party, a number of the guests being very noisy in the bar. The open plan design of the bar/ lounge... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jbnberwick
Orlando, Florida
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in East Croydon for 2 nights. It is a 9 pound taxi ride from the train station. During the weekdays the hotel has a shuttle. The hotel is clean quiet and has great staff. It is close to a few pubs and restaurants.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jimmy N
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Jimmy N, Thank you for taking the time to leave us a review. I am glad that you enjoyed your stay and were able to make use of our complimentary shuttle to East Croydon Station. I am also pleased that the team made you feel welcome. We hope to be of service to you again soon. Kind Regards, Donata... More 

Suffolk, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed here on many occasions over the years and I have to say that generally this is still a good hotel though some areas are now "tired" and a refurb is overdue. The rooms and public areas especially. Our beds had boards under the mattress and these were "noisy" during the night waking us up!! Pity the fridge... More 

Helpful?
Thank LuciDWorldTraveller
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear LuciDWorldTraveller, Thank you for taking the time to leave a review for us. All feedback is gratefully received as this helps us to focus our attention where needed so we appreciate your comments. We do have several projects underway with regards to refurbish the hotel, and are making our way through several areas. I hope that you will return... More 

London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed for 2 nights for a business trip. As soon as check-in process was about to complete, receptionist tried very hard to sell me the £22 meal voucher - for two courses and a drink. I said I had not seen the menu and I asked if there was a menu in the room, the answer was No. I was... More 

Helpful?
Thank SillyFizzy
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear SillyFizzy, Thank you for taking the time to leave us a review of our stay. Our main aim is for our guests to enjoy their stay and leave wanting to return so I am disheartened to see that you had some issues and left unimpressed. I will be taking your comments to the relevant parties to discuss, retrain and... More 

San Jose, Costa Rica
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is not in central Croydon, not a bad location, but super inconvenient if you don't have a car. The hotel is going through some renovations right now, my guess is that they finally figured it out, they are not up to Hilton standards, they are not even to Hampton standards, rooms are old and small, the internet in... More 

Helpful?
Thank Fab221
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Fab221, Thank you for your review. As you noted, we are indeed in the process of updating and renovating several areas in the hotel. We are confident that our guests will be delighted with the changes. I am sorry to see that you had issues with the wifi connection. Please call reception if you ever have any difficulties, as... More 

Bishops Stortford, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Overall the hotel was excellent. The only snag was with the restaurant at dinner. My partner and I were served with the main course intended for another table. It was 50% right or 50% wrong. Another table was served the main course intended for us. And so it went on. Only the restaurant manager tried to resolve this issue and... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Andrew N
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Andrew N, Thank you for taking the time to leave us a review of your stay. Please allow me to reiterate our apologies for the issues at dinner service during your stay. I assure you that this was due to an unaccustomed situation that evening and discussions have taken place to prevent future occurrence. I am pleased that our... More 

Dorchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight and was very pleased with the hotel. Slightly expensive but price compared well with nearby Travelodge and standard of accommodation was far superior. Quality of food in restaurant at breakfast was extremely good.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ian B
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Ian B. Thank you for your feedback on your recent stay with us. I am glad that you were pleased with our hotel, and that you enjoyed our breakfast. I hope very much that we will be able to welcome you back soon. Kind Regards, Donata Palev, Hotel Manager. More 

Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Went here for a friends wedding with my wife, originally booked a double room months prior to arrival, unfortunately had to have emergency cancer operation so rang hotel to see if I could change to a disabled room but was informed none were available but then said would I like a free upgrade to a suite,,, this was fantastic so... More 

Helpful?
1 Thank Bernie K
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Bernie K, Thank you so much for taking the time to leave us some comments on your stay with us. We are delighted that you enjoyed your stay with us. Thank you so much for calling in advance with your requests, we greatly appreciate when guests do this as it gives us an opportunity to really ensure every aspect... More 

1 review
3 of 5 stars Reviewed 1 week ago

Certainly a great change to the worse since my previous stay 3 months before. Previously I was made to feel welcome and a valued guest. The way issues I faced were corrected, exceeded my expectations. This time, all I received were platitudes.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Clive S
Donata P, Manager at Hilton London Croydon, responded to this review

Dear Clive S, Thank you for taking the time to leave your review. I am sorry that you did not feel welcomed or as a valued guest on this visit. I can assure you this is not the norm at our Hotel. Please ensure in future that you make a staff member aware of any issues that you may encounter... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton London Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 

Additional Information about Hilton London Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Location: United Kingdom > England > Greater London > Croydon
Price Range: $71 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Croydon 4*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Expedia, Hotwire, HotelTravel.com, Odigeo, Agoda, TripOnline SA, Priceline and Travelocity so you can book your Hilton London Croydon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Hotel Style:
#2 Luxury Hotel in Croydon
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