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Hilton London Croydon

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Hilton London Croydon
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851 Reviews from our TripAdvisor Community

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Showing 810: English reviews
Croydon, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed for my wedding night in a suite very clean and tidy,service was excellent,staff very polite and went above and beyond to make my wedding night special. Food was lovely as were the facilities the hotel in general was amazing would recommend anyone to stay there

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank deanani1983
Bawtry, United Kingdom
Level Contributor
390 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Difficult one to report back on as, having checked in to the hotel (very friendly staff), and leaving luggage in room to head out for a curry with a friend I didn't actually manage to get back into the hotel! On return I found a war zone in the car park with what looked liked a travellers wedding turning into... More 

Helpful?
Thank AndySING73
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I spent my Valentines weekend in this Hilton branch. Price wise it was the best deal. We booked king size bed but were offered twin beds. The hotel made it up to us with free breakfast and drinks. The rooms need a bit of facelift but not that bad. For London stay this hotel is worth the money spent on... More 

Helpful?
Thank Slim B
Pinner
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Hilton Croydon is always very welcoming and delivers good customer service every time I have stayed there. Receptionists always greet you no matter what time of day it is. Nothing. Is never a problem for them. The bar and restaurant staff are just as accommodating. Always polite & ready to help. I go back here due to the service... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank maybird007
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Maybird007, Thank you for taking the time to leave a review for us. I am so delighted that you always feel welcome and that the team always deliver a great customer experience for you. We look forward to welcoming you back to the Hilton London Croydon very soon. Kind Regards, Donata Palev, Hotel Manager. More 

Owings Mills, Maryland
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed here with my family for 5 nights in the junior suite. Very large room with 2 sofa beds included. Perfect for family of 5 stay. Best breakfast ever! You will love it. Location is excellent. Right behind the hotel is Collonades with several food chains to add varieties. I will definitely recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rotimi O
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Rotimi O, Thank you for your comments. I am pleased that your family enjoyed your time with us. Thank you for your comments about our breakfast, Chef will be very pleased. We hope to be able to be of service to you again soon. Kind Regards, Donata Palev, Hotel Manager. More 

North Berwick, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

All staff were superb. Room extremely comfortable. Slight problem with electric plugs on the wall which were inaccessible without moving a heavy desk. Breakfast among the best I have experienced in hotels. Only " discomfort" was caused by a wedding party, a number of the guests being very noisy in the bar. The open plan design of the bar/ lounge... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jbnberwick
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear jbnberwick, Thank you for taking the time to leave a review for us and for your comments about the staff being "superb". It's always so nice to be able to share praise with the team. I am glad that you enjoyed breakfast with us. I have noted your comments about the electrical outlets, and will look into this with... More 

Orlando, Florida
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in East Croydon for 2 nights. It is a 9 pound taxi ride from the train station. During the weekdays the hotel has a shuttle. The hotel is clean quiet and has great staff. It is close to a few pubs and restaurants.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jimmy N
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Jimmy N, Thank you for taking the time to leave us a review. I am glad that you enjoyed your stay and were able to make use of our complimentary shuttle to East Croydon Station. I am also pleased that the team made you feel welcome. We hope to be of service to you again soon. Kind Regards, Donata... More 

Suffolk, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here on many occasions over the years and I have to say that generally this is still a good hotel though some areas are now "tired" and a refurb is overdue. The rooms and public areas especially. Our beds had boards under the mattress and these were "noisy" during the night waking us up!! Pity the fridge... More 

Helpful?
Thank LuciDWorldTraveller
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear LuciDWorldTraveller, Thank you for taking the time to leave a review for us. All feedback is gratefully received as this helps us to focus our attention where needed so we appreciate your comments. We do have several projects underway with regards to refurbish the hotel, and are making our way through several areas. I hope that you will return... More 

London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Stayed for 2 nights for a business trip. As soon as check-in process was about to complete, receptionist tried very hard to sell me the £22 meal voucher - for two courses and a drink. I said I had not seen the menu and I asked if there was a menu in the room, the answer was No. I was... More 

Helpful?
Thank SillyFizzy
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear SillyFizzy, Thank you for taking the time to leave us a review of our stay. Our main aim is for our guests to enjoy their stay and leave wanting to return so I am disheartened to see that you had some issues and left unimpressed. I will be taking your comments to the relevant parties to discuss, retrain and... More 

San Jose, Costa Rica
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is not in central Croydon, not a bad location, but super inconvenient if you don't have a car. The hotel is going through some renovations right now, my guess is that they finally figured it out, they are not up to Hilton standards, they are not even to Hampton standards, rooms are old and small, the internet in... More 

Helpful?
Thank Fab221
Donata P, General Manager at Hilton London Croydon, responded to this review

Dear Fab221, Thank you for your review. As you noted, we are indeed in the process of updating and renovating several areas in the hotel. We are confident that our guests will be delighted with the changes. I am sorry to see that you had issues with the wifi connection. Please call reception if you ever have any difficulties, as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Just 8 miles from the sights and shops of London, the contemporary Hilton London Croydon hotel is just 16 minutes by train to Victoria Station. Do business in one of 15 meeting rooms for 3-300, or work out at the gym. Round off your day with dinner at The Larder Restaurant or a nightcap at the bar. ... more   less 

Additional Information about Hilton London Croydon

Address: 101 Waddon Way | Purley Way, Croydon CR9 4HH, England
Location: United Kingdom > England > Greater London > Croydon
Price Range: $69 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Croydon 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Croydon Hotel Croydon
Hilton Hotel Croydon
Hilton Hotel London
London Hilton
Hotel Style:
#2 Luxury Hotel in Croydon
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