London Croydon Aerodrome Hotel, Signature Collection by Best Western
1,019 reviews
#6 of 24 Hotels in Croydon
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680 Purley Way, Croydon CR9 4LT England
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About
#6 of 24 hotels in Croydon
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Originally built in 1928 to serve the airport, the London Croydon Aerodrome has a well loved heritage in Surrey. Alongside 109 bedrooms, the stunning lobby, stylish lounge bar and the Restaurant offer plenty of places to relax and unwind. For those organizing meetings and events, the London Croydon Aerodrome offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in your bedroom or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the restaurant. Whatever your taste, we're sure to offer something for everyone.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Room service
Iron
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Russian, Spanish and 7 more
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
35Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
680 Purley Way, Croydon CR9 4LT England
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Popular mentions
Lovely lunch here with my elderly Mum and my daughter. Friendly staff and would particularly recommend the calamari and nachos. BUT.......... a week later received a parking ticket for parking in the Hotel Car Park. I am appealing the PCN and have sent a copy of our lunch receipt. I have been here a number of times for lunch (after trip to nearby CostCo) and never a problem with parking when a customer of the Hotel. If the Parking Policy has changed, the staff should have mentioned this.
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Date of stay: June 2021
Service
Helpful
Cannot fault the staff, very welcoming, very helpful and attentive. The hotel itself, very disappointing, we booked an executive room, nothing executive about it, two single beds pushed together, half a toilet roll, no glasses in the bathroom, paper cups for tea and coffee, the list goes on. The lift was out of order and our room was on the top floor, so not amused at all in 25 degree heat, we also requested a quiet room, ours was like sleeping next to a rally track, the traffic noise and boy racers booting it along the Purley way all night meant I didn’t get a wink of sleep. The main reason we booked it was because they have a garden, this however wasn’t open, no ice behind the bar, limited drink choices and you are expected to pay for onsite parking, although they didn’t charge us in light of the trek up several flights of stairs to our room. The rate was really reasonable so we did not expect the ritz, however this was 3 star at best and lacked some simple extras that would have made the stay more enjoyable.…
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Date of stay: April 2021Trip type: Traveled as a couple
Helpful
Response from Siu Mok, General Manager at London Croydon Aerodrome Hotel, Signature Collection by Best Western
Responded 6 days ago
Dear Renalou, Thank you for taking the time to review our hotel following your recent stay with us. Please accept my sincere apology that we did not meet your expectations during your stay. We do appreciate your comments as this helps us to improve the service we offer to our guests. Please rest assured that I have shared your comments with the Management Team to ensure they take action with their own teams to ensure this does not impact on future guests. We do hope that you will come back again to allow us the opportunity to demonstrate our usual high standards. Kind regards, Siu Mok
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For the price we paid was immensely happy. Beautiful building, newly refurbished, such memorabilia on the walls. Staff were lovely, breakfast decent. OK bar could have closed later than 9pm but great place up the road. Historic building but its survived somehow so credit to the owners. Will stay again when we can visit the museum, sadly only once a month.
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Date of stay: June 2021Trip type: Traveled with friends
Helpful
Response from Nick Henry, General Manager at London Croydon Aerodrome Hotel, Signature Collection by Best Western
Responded 6 days ago
Dear MarkDriscoll2, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that we met all of your expectations during your stay with us and that you found the staff friendly and helpful. It is always a pleasure to read such lovely comments about the staff. This is something we are very proud of at the hotel. We do appreciate your comments they are very important to us to help us improve the service we offer to our guests. We do hope that you will come back and stay with us again when you are next in the area. Kind regards, Siu Mok
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Original room was a disgrace. Filthy, uncomfortable bed, noisy. We arrived late so put up with it for 1 night. Second upgraded room much better. Bed was very firm which didn't bother me but partner not keen. Staff were not particularly welcome, youd pass them in the bar or corridor-not a word spoken. Very few wear masks properly as well, noses hanging out or pulled down to chin. We didn't think it was very covid secure at all. The second room was nice and the WiFi good. But would we stay again? Probably not
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Date of stay: May 2021Trip type: Traveled as a couple
Helpful
Response from Siu Mok, General Manager at London Croydon Aerodrome Hotel, Signature Collection by Best Western
Responded 6 days ago
Dear Jonathanh5392, Thank you for taking the time to share your feedback. Please rest assured that your comments have been communicated back to the Management team, who are taking the appropriate measures to address the problem and prevent future occurrence. We do hope to welcome you back to our hotel very soon! Kind regards, Siu Mok
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Lovely comfortable stay in a clean, cozy room. Fast wifi, great bathroom facilities and nice on-site bar. An easy check in process and all Covid measures in place. Car parking great value for money too, never had a problem finding a space and could see my car from the stairwell. Location is brilliant, right opposite a retail park and on an important bus line to get to Croydon station easy. Nice, friendly staff. Love the pictures throughout the hotel of the old Croydon airport. Bed was comfortable room was very spacious! Will definitely stay here again!
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Date of stay: April 2021Trip type: Traveled solo
Room Tip: Bring some bubble bath as the bath is lovely!
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Helpful
Response from Siu Mok, General Manager at London Croydon Aerodrome Hotel, Signature Collection by Best Western
Responded 6 days ago
Dear BillyJamesa, We very much appreciate your comments regarding your stay at the Best Western Croydon Aerodrome Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind regards, Siu Mok
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PRICE RANGE
$55 - $127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aerodrome classic hotel croydon, classic hotel croydon, croydon classic hotel
FORMERLY KNOWN AS
Hallmark Hotel London Croydon Aerodrome
LOCATION
United KingdomEnglandGreater LondonCroydon
NUMBER OF ROOMS
109
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Claim Your Listing Frequently Asked Questions about London Croydon Aerodrome Hotel, Signature Collection by Best Western
Which popular attractions are close to London Croydon Aerodrome Hotel, Signature Collection by Best Western?
Nearby attractions include Croydon Airport Visitor Centre (0.07 miles), Kidspace Croydon (0.10 miles), and Oxygen Freejumping (0.1 miles).
What are some of the property amenities at London Croydon Aerodrome Hotel, Signature Collection by Best Western?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at London Croydon Aerodrome Hotel, Signature Collection by Best Western?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at London Croydon Aerodrome Hotel, Signature Collection by Best Western?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to London Croydon Aerodrome Hotel, Signature Collection by Best Western?
Conveniently located restaurants include An Nam Restaurant, Imperial Lounge and Restaurant, and Hallmark Hotel.
Are any cleaning services offered at London Croydon Aerodrome Hotel, Signature Collection by Best Western?
Yes, dry cleaning and laundry service are offered to guests.
Does London Croydon Aerodrome Hotel, Signature Collection by Best Western offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at London Croydon Aerodrome Hotel, Signature Collection by Best Western?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to London Croydon Aerodrome Hotel, Signature Collection by Best Western?
Many travelers enjoy visiting Shirley Windmill (2.8 miles), 2 Willow Road (1.4 miles), and RAF Kenley (2.3 miles).
Is London Croydon Aerodrome Hotel, Signature Collection by Best Western accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.